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appliance sales specialist resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Enterprising Appliance Sales Associate with 3 years of experience dedicated to appliance sales. Confident and articulate appliance expert to build customer relationships quickly and close sales. People person with sincere dedication to helping customers make right appliance decision without going to another store. Detail-oriented Appliance Sales Specialist maximizing potential sales with industry knowledge for enhancement in service culture. Articulate communicator proficient in consumer relations and product promotion. Successfully achieves performance goals on consistent basis. Enthusiastic appliances representative with 8 years of diverse retail sales experience and 3 years in appliance sales. Savvy sales professional with engaging and persuasive personality showing genuine concern for customer needs. Quick learner driven to fully understand products and present compelling case for purchase. Talented Appliance Sales Associate with 8 years in business. Committed to closing sales and maximizing revenue with great salesmanship. Expert in sales POS systems and reatail. Smart Appliance Sales Associate with knowledge in various brands and products. Highly trained employee known for promoting store incentives and delivering exemplary customer service.

Skills
  • Customer service
  • Supervision
  • Multitasking
  • Reliable and trustworthy
  • Leadership
  • Relationship building
  • Decision-making
  • Communication
  • Flexible
  • Organizational skills
  • Data Management
Experience
12/2019 to Current
Appliance Sales Specialist Best Buy Tinley Park, IL,
  • Maintained department and showroom with neat and orderly displays.
  • Maintained knowledge of products to educate customers on available appliance options and model variations.
  • Coordinated schedules with customers for appliance deliveries, and installations.
  • Processed sales, warranties and service agreements quickly and efficiently to respect customer's time and to expedite sales associate's availability to next customer.
  • Discussed customer needs to understand preferences and proceeded to narrow down specific appliance recommendations.
  • Encouraged purchase of warranty programs when buying appliances, helping boost overall sales.
  • Approached customers and asked open-ended questions to better understand buying needs and budgets.
  • Mastered specifications and operation of appliances to be sold and used knowledge to support sales recommendations and answer customer questions.
  • Learned and persuasively presented features and benefits of appliances and kept abreast of latest product improvements.
  • Promoted company programs, warranty sales and seasonal promotions to boost sales.
  • Shared information on product features for various items to help customers make correct buying decisions.
  • Exceeded assigned goals for customer experience, service, revenue and productivity through upselling and cross-selling methods.
  • Detailed latest promotions, sales incentives and rebates to share with customers, helping clients save on purchases.
  • Searched store inventory system using [Software] to verify availability of requested products.
  • Created working relationships with vendors to obtain best pricing and maintenance options.
  • Achieved top sales volume in department for 1 year and named store salesperson of year in 2022
02/2014 to 12/2019
Live Nursery Specialist Holiday Retirement Hilton Head Island, SC,
  • Performed inventory control and logging for merchandise in receiving area.
  • Cultivated and strengthened relationships with customers by delivering top-notch service and support.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
01/2014 to 02/2015
Waitress Sweet Tomatoe City, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Education and Training
Expected in 06/2012 to to
GED:
Gwinnett Technical College - Lawrenceville, GA
GPA:

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Resume Overview

School Attended

  • Gwinnett Technical College

Job Titles Held:

  • Appliance Sales Specialist
  • Live Nursery Specialist
  • Waitress

Degrees

  • GED

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