Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Skills
Documenting changes
Refrigeration understanding
Managing schedules
Soldering skills
Communications
Invoice generation
Supervision
Customer service
Team management
Problem resolution
Business operations
Education and Training
Haleyville High SchoolHaleyville, ALExpected in 05/2019 – –High School Diploma: - GPA:
Career Tech Endorsement Recipient
Drafting President
AL Boys State Member
Experience
Standard Tv & Appliance - Appliance Installer Portland, OR, 06/2019 - Current
Interacts with customers in person and over the phone.
Instructs customers on how to properly operate, care for and configure appliances.
Repairs and services systems.
Disassembles broken and defective equipment to facilitate repairs.
Tests appliance parts with hand instruments such as multimeters.
Earned reputation for good attendance and hard work.
Recognized by management for providing exceptional customer service.
Works closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Eaton Corporation - Lead Designer Bothell, WA, 05/2018 - 06/2019
Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
Generated digital image files for use in digital and traditional printing.
Designed print materials such as brochures, banners and signs.
Created corporate brands by designing cohesive looks between elements such as logos and letterheads.
Adjusted images sizes and selected fonts for projects.
Worked with customers to present mockups and collect information for adjustments.
Utilized knowledge of production to create high quality images.
Updated fashion accessories and samples with buyers on seasonal basis.
Identified maintenance and trending categories by using test strategies across multiple focus groups.
Used 2020 Design to create images and layouts.
Produced multiple projects for advertising and informational purposes.
Developed website layouts, templates and unique branded looks for over 35 projects.
Submitted design ideas to plan projects with customers and managers.
Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
Calculated total costs for service delivery, including production, delivery and installation requirements.
Collaborated with customers after sales to identify and resolve service, account or technical product issues.
Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
Built client base and promoted products to new and existing clients.
Fostered relationships with customers to expand customer base and enhance loyalty and retention.
Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Called lead lists resulting from various marketing campaigns to achieve sales.
Visited customer locations and represented company at industry events to demonstrate products.
Answered customers' questions and addressed problems and complaints in person and via phone.
Expanded new business, implementing effective networking strategies.
Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Negotiated and closed deals with minimal oversight.
Interfaced with customers to resolve problems quickly.
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