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Appliance Installer Resume Example

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APPLIANCE INSTALLER
Summary

Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills
  • Documenting changes
  • Refrigeration understanding
  • Managing schedules
  • Soldering skills
  • Communications
  • Invoice generation
  • Supervision
  • Customer service
  • Team management
  • Problem resolution
  • Business operations
Experience
06/2019 - CurrentTru HomesLynn, AL
Appliance Installer
  • Interacts with customers in person and over the phone.
  • Instructs customers on how to properly operate, care for and configure appliances.
  • Repairs and services systems.
  • Disassembles broken and defective equipment to facilitate repairs.
  • Tests appliance parts with hand instruments such as multimeters.
  • Earned reputation for good attendance and hard work.
  • Recognized by management for providing exceptional customer service.
  • Works closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
05/2018 - 06/2019Classic Closets LLCHaleyville, AL
Lead Designer
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Generated digital image files for use in digital and traditional printing.
  • Designed print materials such as brochures, banners and signs.
  • Created corporate brands by designing cohesive looks between elements such as logos and letterheads.
  • Adjusted images sizes and selected fonts for projects.
  • Worked with customers to present mockups and collect information for adjustments.
  • Utilized knowledge of production to create high quality images.
  • Updated fashion accessories and samples with buyers on seasonal basis.
  • Identified maintenance and trending categories by using test strategies across multiple focus groups.
  • Used 2020 Design to create images and layouts.
  • Produced multiple projects for advertising and informational purposes.
  • Developed website layouts, templates and unique branded looks for over 35 projects.
  • Submitted design ideas to plan projects with customers and managers.
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Conducted site visits to assess needs, demonstrate products and recommend strategic solutions for customer requirements.
  • Calculated total costs for service delivery, including production, delivery and installation requirements.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Built client base and promoted products to new and existing clients.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Called lead lists resulting from various marketing campaigns to achieve sales.
  • Visited customer locations and represented company at industry events to demonstrate products.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Expanded new business, implementing effective networking strategies.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
  • Negotiated and closed deals with minimal oversight.
  • Interfaced with customers to resolve problems quickly.
05/2016 - 04/2018O'reilly Auto PartsHaleyville, AL
Professional Sales Representative
  • Interfaced with customers to resolve problems quickly.
  • Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage.
  • Monitored customer order process and addressed customer issues.
  • Championed contact management system launch to achieve 100% client organization.
  • Implemented consultative sales techniques to generate revenues and exceed sales targets.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Created sales and revenue-generating opportunities in new markets to improve bottom line.
  • Cultivated strong professional relationships with industry partners, creating focused campaigns to drive long-term business development.
  • Converted prospects by maintaining and managing sample inventory to aid sales pitch.
  • Planned and followed through with inventory management for each store.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Introduced customers to new offerings and updated accounts.
  • Negotiated and closed deals with minimal oversight.
  • Developed relationships with customers and presented promotions that increased shelf space, sales and profit.
  • Visited customer locations and represented company at industry events to demonstrate products.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
  • Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers.
  • Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Analyzed sales performance and service feedback to drive organizational and operational changes resulting in greater profitability.
  • Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Elevated customer purchasing experiences to promote steady revenue.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Cross-sold additional products and services to purchasing customers.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Presented professional appearance at all times and assisted with product placement and visual merchandising tasks.
  • Built positive and productive customer connections to drive consistent sales.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Made recommendations to customers to promote brand effectiveness and product benefits.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Created and implemented store displays, promoting sales and growth.
  • Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
  • Cultivated strong relationship with customers while fostering positive business image.
  • Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Education and Training
05/2019Haleyville, AL
High School DiplomaHaleyville High School
  • Career Tech Endorsement Recipient
  • Drafting President
  • AL Boys State Member
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Resume Overview

Companies Worked For:

  • Tru Homes
  • Classic Closets LLC
  • O'reilly Auto Parts

School Attended

  • Haleyville High School

Job Titles Held:

  • Appliance Installer
  • Lead Designer
  • Professional Sales Representative

Degrees

  • High School Diploma

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