AppleCare Advisor Resume Example

Award-winning customer support professional who has advanced quickly in all positions. Motivated to perform at peak levels and meet company goals. Customer service management professional experienced in credit card services, fraud operations and collections. Team player with exceptional listening and critical thinking skills. Customer service expert with sound judgment and an ability to resolve problems tactfully and diplomatically. Perceptive Customer Service Manager who cultivates positive customer & team member relationships through clear and helpful communication,as well as a focus on promoting positive workforce morale practices.

Certified in the following applications:
Adobe Photoshop
Adobe Illustrator
Microsoft Office
Microsoft Windows 98 - Windows 7 Operating Systems
Macintosh OS X versions 10.4 - 10.9
Mac iOS versions 3 - 7
Apple iCloud
Virus detection & removal procedures

Jason is a highly motivated individual with outstanding interpersonal skills, which makes him an ideal leader due to his ability to effectively communicate on both a professional and personal level. His people oriented focus allows him to shine in his customer satisfaction skills, and promoting high levels of morale within a team and office environment. Jason's technical skills are highly adaptive and span various different technologies making him an effective teacher. He is also a very quick study on learning new skills to help better perform any challenge he faces.