Extremely dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.Personable and responsible Cashier with three years in retail and customer service. Solid team player with upbeat, positive attitude.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.
Created new processes and systems for increasing customer service satisfaction.
Computed accurate sales prices for purchase transactions.Worked as a team member performing cashier duties, product assistance and cleaning.
Expressed appreciation and invited customers to return to the store.
Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.
Successfully interacted with customers and retail buyers to expedite orders.
Assisted customers with store and product complaints.
Guaranteed positive customer experiences and resolved all customer complaints.
Maintained adequate cash supply in cash drawers in multiple checkout stations.
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Assisted customers in finding out-of-stock items.
Recommended, selected and helped locate merchandise based on customer needs and desires.
Stocked and rotated inventory regularly.
Organized the store by returning all merchandise to its proper place.
East Ridge High Chattanooga TN
Chattanooga College Chattanooga TN
Cosmetology Candidate, Jul 2015
calculators, cash registers, credit, mark, money, policies, sales, scanners
Cash handling,Careful and active listener,Multi-tasking,
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