Apartment Concierge . Resume Example
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APARTMENT CONCIERGE .
Summary
Friendly and courteous Front Desk Agent seeks employment with an upscale hotel. Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty.
Highlights
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Experience
March 2009 to Current
Arborpoint ApartmentsCity , STATEApartment Concierge .
- Solely responsible for concierge services for over 500 residents (4:00 PM - 12:00 AM)
- Monitoring of property and performing daily video reviews
- Assist leasing consultants with office filling, scheduling and touring of prospects .
- Provides prompt, professional and courteous service to Residents and Guests, in a personalized and refined manner
November 2011 to Current
Equity ResidentialCity , STATEApartments Concierge ( Part Time )
- Greet guests as they arrive and depart
- Managed resident requests and provided assistance to all visitors coming to 5the facility.
- Maintained and updated all request work orders and reservation books.
February 2009 to November 2010
Kohl's StoreCity , STATESales Associate (P/T)
- Engage customers in order to provide them what they need in terms of product and quality services
- Maintain work area in terms of cleanliness and hygiene
- Communicate current product features and benefits to customers
Education
2012
PENNFOSTER College
City, State, UsAComputer Support Technician
City, State, UsAComputer Support Technician
2000
Chartered Institute of Marketing (CIM)
City, GhanaMarketing
City, GhanaMarketing
- Coursework in Marketing and Advertising
1997
Harvard College
City, State, GhanaBusiness Management
GED
City, State, GhanaBusiness Management
GED
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Resume Overview
School Attended
- PENNFOSTER College
- Chartered Institute of Marketing (CIM)
- Harvard College
Job Titles Held:
- Apartment Concierge .
- Apartments Concierge ( Part Time )
- Sales Associate (P/T)
Degrees
- Computer Support Technician
Marketing
Business Management GED
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