Animal Control Officer resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Dedicated and hardworking Animal Control Officer looking to use various skills in problem solving, Investgation, adminstration as well as creative thinking in a fast-paced environment . Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.

  • Microsoft Word 365
  • Leadership
  • Organization
  • Team Management
  • Friendly, positive attitude
  • Conflict Resolution
  • Team Building
  • Listening actively
Education and Training
Bellevue University Bellevue, NE Expected in 03/2023 Bachelor of Arts : Psychology - GPA :
Bellevue University Bellevue, NE, Expected in 03/2022 Master of Arts : Public Administration - GPA :
  • 3.91 GPA
  • Dr. Peter Suzuki Public Administration Scholarship Recipient
Bellevue University Bellevue, NE, Expected in 11/2017 Bachelor of Arts : Health Communication - GPA :
City Of Killeen - Animal Control Officer
Killeen, TX, 07/2019 - Current
  • Used investigative sources such as Facebook, Instagram, Social Media platforms to gather information related to animal-related complaints and cruelty issues.
  • Led the field department by making improvements to the field departments call center to increase call responses to the public by 20% and first responders in need of Animal Control assistance.
  • Organized adoption as well as of unclaimed animals with local rescue shelters and foster pet parents. Increasing pet homes by 50% due to word of mouth and resource sharing.
  • Prepare for prosecutions related to animal treatment, and give evidence in court.
  • Educate the public about animal welfare, and animal control laws and regulations. This decreased wild life calls by 10%, allowing the public to have the necessary information on determining what was an emergency and what was the circle of life. Allowing wild life and the community to live around each other.
  • Examine animal licenses, and inspect establishments housing animals for compliance with laws. While receiving payment in the field for updating pet license and there rabies vaccines increasing license by 30% then the year before.
Empowerment Academy & Beloved Community Charter Schools - School Bus Driver
Jersey City, NJ, 03/1998 - 07/2019
  • Resolved behavior issues on the bus and conflicts among the students,where it decreased social anxiety between the students by 20%. Developing good behavior and positive reinforcement for the children.
  • Established direct lines of communication with parents and educators, notifying of concerning behavior or health issues while on the bus.
  • Obeyed DOT rules and regulations and local laws and stipulations to maximize safety.
  • Communicated emergencies to dispatch , delays due to weather and carrier schedule changes to parents and supervisors daily.
  • Managed and organized medical records and reports of all new students on the bus with health problems.
Whole Foods - Customer Service Cashier
San Jose, CA, 09/2007 - 06/2014
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor. While increasing with sales by 10% due to friendly and safe atmosphere.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions to there purchase. Making sure to follow- up with customers after there purchase and documenting suggestions that would keep them coming back to the store.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members. Causing the lines to go faster , while keeping the customers happy and a steady flow in the store.
Volunteer/Community Events
  • Coordinated and created an event in the community called "A Reflection Of Hope" for young adolescents in a group of 30 between the ages of 9-19 years of age.
  • Coordinated and fundraised a "back to school" traveling event for the youth department in the church to travel to Kansas City, MO accompanied by four chaperones and 20 underprivileged children went to Worlds of Fun and Oceans of Fun.
  • Self Published a book called "No Worries I Understand" for young adults and teenagers.
  • Participated in a 5k run for the "Glow Run" raising awareness for women's health.
  • Participated in a 5k run to build awareness for Huntington Disease.

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Resume Overview

School Attended

  • Bellevue University
  • Bellevue University
  • Bellevue University

Job Titles Held:

  • Animal Control Officer
  • School Bus Driver
  • Customer Service Cashier


  • Bachelor of Arts
  • Master of Arts
  • Bachelor of Arts

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