Ancillary Administrator resume example with 11+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

  • Documentation and reporting
  • Expense reporting
  • Performance improvement
  • Administrative support
  • Project Management
  • Verbal and Written Communication
  • Customer Data Confidentiality
  • Customer Retention Strategies
  • Efficient and Detail-Oriented
  • Proficiency in Microsoft Office and G Suite
  • Strong Analytical and Problem Solving Skills
Work History
Ancillary Administrator, 10/2020 - Current
Centura Health Garden City, KS,
  • Managed proposal development process and serve as lead writer, balancing workload and multiple sales opportunities simultaneously, in addition to executing departmental and business development functions and special projects
  • Determine proposal concept by identifying and capitalizing upon needs and objectives
  • Ability to recognize and comply with meticulous customer requirements and develop customer Relationships to ensure client retention
  • Prepared monthly revenue calculations and forecasting for Department on a weekly basis
  • Attended budget review meetings with Department Manager, Branch Administrator, and Branch Manager
  • Maintained extensive and complex Excel spreadsheet analysis of Monthly Projects, Budget, and Revenue
  • Handled internal corporate correspondence and communicated with customers
  • Updated labor hours spreadsheet, organized by job numbers for daily cost calculations
  • Maintained payroll operations by following policies and procedures; reporting needed changes
  • Facilitated new hire orientation, checking for paperwork accuracy, and reviewing benefits with employee
  • Constructed interactive maps for large properties, using Google Maps, to showing proposed work and generate approvals.
  • Devised and implemented improvements to reporting procedures.
  • Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
  • Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
  • Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Aided colleagues, managers and customers through regular communication and assistance.
Chair Member, 01/2018 - Current
North Florida Corporate Queer ERG Network Leadership City, STATE,
  • Aided in Forming and Establishing the North Florida Corporate Queer ERG Network Leadership
  • I manage the LinkedIn site and developed the logo used for marketing the organization
  • With a growing number of ERG Board Members from multiple large corporations throughout Jacksonville and North Florida
  • I collaborate with other Chair members to Facilitate educational forms, construct presentations, and Organize Meetings focusing on sharing knowledge and raising cultural awareness.
  • Provided recommendations on board of directors on group's effectiveness, actions and future plans.
  • Maintained impartiality and objectivity during meetings and decision-making.
  • Contributed to values, goals and strategic vision of organization.
Office Specialist II, 10/2010 - 10/2020
Baptist Medical Center City, STATE,
  • Administer and maintain daily front office operations, including greeting Patients, responding to phone calls, and performing billing tasks with 100% accuracy
  • Trained front desk receptionist at multiple office locations to enthusiastically greet and assist incoming patients, while following office protocol
  • Conducted workflow study for the front office and created job guidelines and procedures to articulate departmental roles and drafted statement-of-work for front office staff
  • Attended manager meeting when manager was not available and relayed information
  • Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards
  • Delivered thorough and accurate documentation to create detailed additions to the patient's electronic health record
  • Utilized computerized Resource and Patient Management System (GPMS) and Electronic Health Record (EMR) system.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Informed and supported business leaders through consistent communication and administrative support duties.
Board Member, 01/2015 - 01/2020
  • Spearheaded the concept and design of the BaptistPRIDE logo used in corporate marketing
  • Composed blueprint and orchestrated construction of 2019 Float
  • Managing a team of 10+ members and multiple vendors
  • Worked collaboratively with Human Resources colleagues and Hospital Leadership on special projects and initiatives and best practice sharing
  • Recruited Physicians to participate in inclusive operations, including patient education and medical practices.
  • Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
  • Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
BAS: Health Administration, Expected in 2023
Florida State College of Jacksonville - , Florida
Digital Marketing and Media Foundations- Google: , Expected in 02/2022
- ,
Unconscious Bias Certification- Catalyst: , Expected in 10/2021
- ,
Project Management Essentials Certification- Management and Strategy Institute: , Expected in 08/2021
- ,
AA: Health Science, Expected in 12/2020
Florida State College - Jacksonville, Florida

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Resume Overview

School Attended

  • Florida State College of Jacksonville
  • Florida State College

Job Titles Held:

  • Ancillary Administrator
  • Chair Member
  • Office Specialist II
  • Board Member


  • BAS
  • Digital Marketing and Media Foundations- Google
  • Unconscious Bias Certification- Catalyst
  • Project Management Essentials Certification- Management and Strategy Institute
  • AA

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