Ancillary Administrator resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Professional Summary
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Skills
Documentation and reporting
Expense reporting
Performance improvement
Administrative support
Project Management
Verbal and Written Communication
Customer Data Confidentiality
Customer Retention Strategies
Efficient and Detail-Oriented
Proficiency in Microsoft Office and G Suite
Strong Analytical and Problem Solving Skills
Work History
Ancillary Administrator, 10/2020 - Current Centura Health – Garden City, KS,
Managed proposal development process and serve as lead writer, balancing workload and multiple sales opportunities simultaneously, in addition to executing departmental and business development functions and special projects
Determine proposal concept by identifying and capitalizing upon needs and objectives
Ability to recognize and comply with meticulous customer requirements and develop customer Relationships to ensure client retention
Prepared monthly revenue calculations and forecasting for Department on a weekly basis
Attended budget review meetings with Department Manager, Branch Administrator, and Branch Manager
Maintained extensive and complex Excel spreadsheet analysis of Monthly Projects, Budget, and Revenue
Handled internal corporate correspondence and communicated with customers
Updated labor hours spreadsheet, organized by job numbers for daily cost calculations
Maintained payroll operations by following policies and procedures; reporting needed changes
Facilitated new hire orientation, checking for paperwork accuracy, and reviewing benefits with employee
Constructed interactive maps for large properties, using Google Maps, to showing proposed work and generate approvals.
Devised and implemented improvements to reporting procedures.
Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
Conducted in-depth troubleshooting of program problems and employee concerns and recommended corrective actions to resolve issues.
Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
Aided colleagues, managers and customers through regular communication and assistance.
Chair Member, 01/2018 - Current North Florida Corporate Queer ERG Network Leadership – City, STATE,
Aided in Forming and Establishing the North Florida Corporate Queer ERG Network Leadership
I manage the LinkedIn site and developed the logo used for marketing the organization
With a growing number of ERG Board Members from multiple large corporations throughout Jacksonville and North Florida
I collaborate with other Chair members to Facilitate educational forms, construct presentations, and Organize Meetings focusing on sharing knowledge and raising cultural awareness.
Provided recommendations on board of directors on group's effectiveness, actions and future plans.
Maintained impartiality and objectivity during meetings and decision-making.
Contributed to values, goals and strategic vision of organization.
Office Specialist II, 10/2010 - 10/2020 Baptist Medical Center – City, STATE,
Administer and maintain daily front office operations, including greeting Patients, responding to phone calls, and performing billing tasks with 100% accuracy
Trained front desk receptionist at multiple office locations to enthusiastically greet and assist incoming patients, while following office protocol
Conducted workflow study for the front office and created job guidelines and procedures to articulate departmental roles and drafted statement-of-work for front office staff
Attended manager meeting when manager was not available and relayed information
Followed organizational guidelines to assure compliance with HIPAA and patient confidentiality standards
Delivered thorough and accurate documentation to create detailed additions to the patient's electronic health record
Utilized computerized Resource and Patient Management System (GPMS) and Electronic Health Record (EMR) system.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Informed and supported business leaders through consistent communication and administrative support duties.
Board Member, 01/2015 - 01/2020 BaptsitPRIDE ERG – City, STATE,
Spearheaded the concept and design of the BaptistPRIDE logo used in corporate marketing
Composed blueprint and orchestrated construction of 2019 Float
Managing a team of 10+ members and multiple vendors
Worked collaboratively with Human Resources colleagues and Hospital Leadership on special projects and initiatives and best practice sharing
Recruited Physicians to participate in inclusive operations, including patient education and medical practices.
Focused teams on developing innovative and cutting-edge approaches with effective resource allocation and strategic planning.
Served as advocate and ambassador for organization by fully engaging, identifying and securing resources and partnerships to advance mission.
Education
BAS: Health Administration, Expected in 2023 - Florida State College of Jacksonville - , Florida GPA:
Digital Marketing and Media Foundations- Google: , Expected in 02/2022 - - , GPA:
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Resume Overview
School Attended
Florida State College of Jacksonville
Florida State College
Job Titles Held:
Ancillary Administrator
Chair Member
Office Specialist II
Board Member
Degrees
BAS
Digital Marketing and Media Foundations- Google
Unconscious Bias Certification- Catalyst
Project Management Essentials Certification- Management and Strategy Institute