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anatomic pathology laboratory technician b resume example with 4+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Extremely organized and efficient customer-oriented individual with progressive experience in disability benefit administration processes and other industries. Proficient in communicating effectively with all levels of management and clients; ability to think critically, solve problems, plan and organize activities and deliver excellent customer service.

Skills
  • Administrative Skills
  • Customer Relations
  • Staff development
  • Strategic plans
  • Supervisor
  • Conflict resolution
  • Critical thinking
  • Working collaboratively
  • Team management
  • Safety protocols
  • Compliance management
  • Troubleshooting
  • Information collection and analysis
Experience
07/2019 to Current Anatomic Pathology Laboratory Technician B Mcdonald's | Colchester, VT,
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Audited specimen integrity and identification.
  • Supervised supplies in inventory and notified appropriate personnel when items became low.
  • Limited discrepancies by accurately handling, storing, transporting and submitting all urinalysis samples.
  • Employed fundamental methods to assure quality of collected samples and stored specimens in proper manner.
  • Monitored lab supplies and proactively replenished for convenience and availability.
  • Adhered to all laboratory requirements and enforced compliance with regulations.
  • Performed diverse functions using computer-interfaced equipment, robotics and high-technology industrial applications.
  • Conducted and supported research, including collection of information and samples.
  • Maintained detailed logs of all experiments and relevant data and updated databases with new information.
10/2018 to 10/2019 PSE Clerk United States Postal Service | City, STATE,
  • Operated mail processing equipment and manually sorted mail.
  • Loaded letters into automated processing equipment and maintained continuous flow when feeding letters to be sorted.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
  • Recognized by management for providing exceptional customer service.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Obtained signatures from recipients to release registered and special delivery parcels.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
03/2017 to 01/2019 Restaurant Operations Manager Mumbai Spices Indian Restaurant | City, STATE,
  • Managed employees on a day to day operations.
  • Forecasted requirements, prepared annual budgets, schedule expenditures, analyzed variances.
  • Oversaw and managed food service operations, including catering and banquets.
  • Established and enforced health and safety procedures and policies to meet operational standards and regulatory requirements.
  • Evaluated performance by measuring guest satisfaction, volume and revenue to facilitate changes and boost operations success.
  • Maintained updated knowledge of liquor regulations to offer comprehensive staff training and strictly enforce during daily operations.
  • Determined root cause of performance trends and developed process improvement plans which targeted assurance in safety, health, quality and customer satisfaction.
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Developed and maintained staff that provided hospitable, professional service while adhering to policies and business initiatives.
  • Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
11/2015 to 04/2016 Hotel Management Trainee Eriyadu Island Resort & Spa | City, STATE,
  • Directed all day-to-day operations of facility to provide safe and enjoyable guest experience.
  • Handled guest complaints in most effective manner possible and offered complimentary services for hardship cases.
  • Coordinated with the wait staff, ensuring that buffet stations in the dining room were always kept clean and dishes were refilled quickly.
  • Evaluated performance of employees and offered tactful feedback to improve performance, productivity and customer service.
  • Assigned duties to staff in various departments and communicated with supervisor for performance updates.
  • Attended to guest preferences and resolved issues by actively listening to understand individual needs and working with various department staff to provide effective solutions.
  • Reserved rooms, changed reservations and added special request notes to reservations electronically in reservations system.
  • Prepared budgets for each hotel department, including housekeeping, reservations .
Education and Training
Expected in 04/2016 Bachelor of Science | Hotel Management & Catering Science University Of Calicut, India , GPA:
Expected in Associate of Applied Science | Histologic Technology SUNY At Binghamton, Binghamton, NY GPA:

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Resume Overview

School Attended

  • University Of Calicut
  • SUNY At Binghamton

Job Titles Held:

  • Anatomic Pathology Laboratory Technician B
  • PSE Clerk
  • Restaurant Operations Manager
  • Hotel Management Trainee

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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