LiveCareer-Resume

analyst technician consultant engineer resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

My first college Degree:Computer Programming(UALR)

2nd)Marketing(UALR)
3rd)Culinary Arts(Concorde College,Memphis,TN)
4th)Industrial Electronics(Ouachita Technical College,Malvern,AR)
5th)6-yr Behavioral Health Correspondence Course(Cambridge University,Cambridge,MA)
6th)Massage Therapy(Concorde College,Memphis,TN)
7th)Notary Republic(UALR/Clark Atlanta University,Atlanta Georgia )
8th)Real Estate Broker(Clark Atlanta University(Atlanta,Georgia)/Real Estate(LR,AR)
9th)CAAP(College Assessment of Academic Proficiency) Apprenticeship(Iwrote wholesome teen scenes for TV at the age of 15,at UALR);
I wrote 10 wholesome scenarios for ‘The Young and The Restless’
10th)Cosmetology(New Tyler Barber College,NLR,AR),(Age 15);(I have 3 cosmetology licenses(General
Cosmetology;Nail Technician(earned this while at Parkview Arts/Science Magnet;Plait(Braid) Technician(Earned this a Plait Academy in Georgia(Age 16 Summer) in addition to my 10 degrees,I have these) and 13)Medical Transcription,Concorde Career College,Memphis,Tennessee(Age 24).
I need:
1)Dental Technician
2)Fashion
& 3)Business(PH.D.).
I have 3 yrs. of general studies at UALR(I began general studies(undeclared,1996-2003).
I have attended the following (10) colleges and universities:
1)Yale,New Haven,CT
2)Rutgers,New Brunswick,New Jersey
3) University of Arkansas at Little Rock,Little Rock,AR
4)All Saints Bible College,Memphis,TN
5)Cambridge College(correspondence course in West Helena,AR,(1992(3 mo.),2012-2019)
6)Berkeley College, Berkey,CA
7)Ouachita Technical College, Malvern,AR
8) Concorde Career College,Memphis,TN
9) University of Arkansas at Little Rock, Little Rock,AR
10)New Tyler Barber College,North Little Rock,AR
Jessica Caldwell Raymond Claire
AR 432-39-9039
DOB 12/24/1976
Primary phone number:
(XXX)XXX-XXX
Alternate phone number: (XXX)850-1678

Hello. I am Jessica (Caldwell)Claire,

I am a religous employee. Earning thirteen college certifications(some are degrees),I have attended 13 colleges/universities. Yale University(at Age 14),Clark Atlanta University of Georgia,and The University of Arkansas at Little Rock are three of the schools. I was invited to stay at all of the schools that I have attended. Though earning 13 college certifications, I have been unable to obtain my PH.D. due to problems beyond my control. I yet want to achieve this.

I am a independent woman. I am my mother's only child. I have been married more than five times,I am now divorced.I have three grown children. Two of my children are college graduates. In school, I achieved a 4.0 for eight years, with the exception of one B in Handwriting in second grade.After that academia,I have been on The Honor Roll including my last year of college thusfar(with the exception of three semesters unconsequential). I am very studious.

Faithfulness to my job is what I bring to my employer. From all of the jobs that I have worked, the ability to do my job is Always. Here are some of my employment achievements: I have worked for Apple phone company,I wrote the computer program 'Garage Band'. I am a gospel artist contractual with Church of God In Christ Headquarters in Memphis, TN. I have written over 60 gospel songs and 4 books for Church of God In Christ Headquarters. Also, I volunteered for Peace Corps., I was a student teacher for advanced African youth for one month in the summer.These are examples of my quality of work.

In closing, Religion is the center of my life.I am a loving mother.Lastly but not least,I am a accomplished employee for your company.

Thanks,

Jessica (Caldwell,Raymond)-Claire

AR 432-39-9039

DOB 12/24/1976

Primary phone number:(XXX)XXX-XXX

Alternate phone number:(XXX)850-1678

Skills
  • Superb researching skills
  • Ability to interpret data
  • Quality assurance controls
  • Multitasking
  • Organizational skills
  • Microsoft Office
  • Student Teacher
  • Microsoft Word
  • Dry Cleaner
  • Marketing
  • Computer Programming
  • Real Estate Agent
  • Customer Service Representative
  • Customer Service Clerk
  • Model
  • Inventor
  • Math
  • English
  • Consultant
  • Analyst
  • Clerical
Experience
Analyst/Technician/Consultant Engineer, 04/1998 - 04/2003
Hca Englewood, CO,
  • Handled problems and issues during project implementation.
  • Cooperated with project partners to develop system analysis and new system design based on client specifications.
  • Obtained approval from clients once project plans were finalized.
  • Expertly assessed designs and plans for technical feasibility, code issues and other concerns.
  • Observed team member adherence to budgets, standards and regulations.
  • Assembled action item roadmaps to detail initiatives and provide insight into reporting for budgeting and planning specifics.
  • Optimized project development and roll-out through in-depth technical research and analysis of risk-reward scenarios.
  • Fostered and maintained collaborative professional working relationship with project leadership team and client.
  • Increased use of Telsets by 5% in Telecommunications industry.
Sitting Mail Sorter, 05/1997 - 11/1997
Medical Science Gaithersburg, MD,
  • Placed mail into appropriate PO boxes.
  • Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
Marketer/CustomerService Representative Clerk, 11/1997 - 02/1998
Medical Science Bowie, MD,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
PBX Switchboard Operator, 08/1996 - 03/1997
Berkshire Hathaway Homeservices Homesale Realty Gettysburg, PA,
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Took messages from callers and accurately relayed details to intended staff.
  • Completed connections between callers, departments and professionals.
  • Answered up to 50 calls per day in fast-paced environment, transferring callers to appropriate personnel.
  • Communicated general company information to inquiring customers in pleasant manner to project positive company image.
  • Handled incoming calls with friendly and cheerful attitude for organization using 5-line system.
  • Recorded phone system messages directing callers to desired extensions and offering general company information.
  • Paged employees over PA system to ensure prompt connection with callers.
  • Operated telephone switchboard of 100 employees and routed calls to correct destination.
  • Participated in emergency preparation meetings to understand crisis management procedures.
Customer Service Representative Clerk, 05/1995 - 11/1996
Capri Communities Waukesha, WI,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Documented conversations with customers to track requests, problems and solutions.
  • Assisted customers in making payments on accounts and setting up payment plans.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Upheld strict quality control policies and procedures during customer interactions.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Assessed customer account information to determine current issues and potential solutions.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
Computer Programmer, 08/1993 - 10/1993
Skillz Los Angeles, CA,
  • Created quick prototypes and proof of concepts each week.
  • Converted and customized timesheet tracking system.
  • Implemented system security and data assurance software solutions.
  • Organized information for use by team members in data analytics, reports and presentations.
Catalog Fashion Model, 08/1992 - 08/1992
Aircell Broomfield, CO,
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained strict dietary and fitness schedules for 30 days to prepare for Portfolio.
  • Modeled garments and jewelry for magazine print outs and television productions.
  • Maintained body measurements by strictly following routines for nutrition, sleep and exercise.
  • Demonstrated and presented features and characteristics of clothing by standing, turning and walking.
  • Upheld high standards of professionalism in high-stress environments.
  • Arrived early for shoots to give extra time for hair, makeup and styling.
  • Cultivated relationships with over 10 professional photographers.
Marketer/CustomerService Representative Clerk, 06/1992 - 08/1992
Danaher Fayetteville, AR,
  • Responded to customer questions about products and services.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Supported customers by phone regarding store operations, products, promotions and orders.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Verified order information against system data to prevent errors.
  • Documented customer orders, processed payments and coordinated speedy preparation of items.
  • Directed visitors to correct personnel to handle individual concerns.
  • Advised customers on optimal selections based on individual requirements and preferences.
  • Managed efficient front office operations serving over 50 customers per day.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Used clerical to update customer account information.
  • Helped customers obtain Purchasing and Return services with poised and professional assistance.
  • Maximized revenue by proactively building and managing key customer relationships.
  • Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
Marketer/CustomerService Representative Clerk, 06/1992 - 08/1992
JCPenney Stores City, STATE,
  • Responded to customer questions about products and services.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Researched resolutions, contacted necessary departments and responded back to customer back phone, mail or fax as follow up.
  • Supported customers by phone regarding store operations, products, promotions and orders.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Verified order information against system data to prevent errors.
  • Documented customer orders, processed payments and coordinated speedy preparation of merchandising items.
  • Directed visitors to correct personnel to handle individual concerns.
  • Advised customers on optimal selections based on individual requirements and preferences.
  • Addressed incoming customer inquiries and offered productive solutions, increasing customer satisfaction ratings.
  • Reconciled accounts, posted daily entries and conducted financial analysis.
  • Used clerical to update customer account information.
  • Helped customers obtain Purchasing and Return services with poised and professional assistance.
  • Maximized revenue by proactively building and managing key customer relationships.
Computer Programmer, -
Apple City, STATE,

At age 14(after completing a Computer Programming Course at UALR),I wrote the computer program,'Garage Band' with my cousin.

  • Authored technical papers and produced detailed reports.
  • Logged and implemented development tasks based on system requirements and documented approaches.
Gospel Artist, 08/1991 - Current
Church Of God In Christ Headquarters City, STATE,
  • Met with commission clients to gain agreement on artistic project goals, parameters and financial considerations.
  • Addressed client concerns and worked together to achieve mutually beneficial outcomes.
  • Mentored artists on quality standards and improvements.
Art Broker/CustomerService Representative Clerk, 06/1992 - 06/1992
Starbucks City, STATE,
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
  • Responded to customer questions about products and services.
Author, 08/1991 - Current
Church Of God In Christ Headquarters City, STATE,

I wrote 4 self-help books contractual with Church of God In Christ Headquarters.

  • Proofread and reviewed all print and electronic content to verify grammar, tone and creative quality.
  • Edited documents for grammar, clarity, content and formatting.
  • Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
Dry Cleaner/Customer Service Representative Clerk, 06/1991 - 08/1991
Park Hill Cleaners City, STATE,
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Consulted with customers to resolve service and billing issues.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Made outbound calls to obtain account information.
Dry Cleaner/Customer Service Clerk, 06/1992 - 08/1992
JFK Cleaners City, STATE,
  • Responded to customer questions about products and services.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Supported customers by phone regarding store operations, products, promotions and orders.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Real Estate Agent, 06/1993 - 06/1993
Real Estate Company. Frontier Properties City, STATE,

I sold 2 homes after attending a Real Estate Class.

  • Showed residential properties and explained features, value and benefits of available homes.
  • Planned and coordinated open house events to move properties.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
Beautician, 06/1992 - 08/1992
University Beauty Shop City, STATE,
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Collected payment from customers and scheduled next appointments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Recommended styles and treatments based on clients' needs and appearances.
Writer's Assistant, 06/1992 - 08/1992
The Young And The Restless Soap Opera City, STATE,
  • Applied strong writing, editing and proofreading abilities to each assignment to produce best possible content.
  • Edited documents for grammar, clarity, content and formatting.
  • Completed writing assignments according to set standards regarding order, clarity, conciseness, style and terminology.
  • Performed in-depth research into topics to write clear and accurate copy.
  • Worked with team of writers and content marketing strategists to create copy to promote clients' SEO, sales and thought-leadership goals.
Personal Assistant, 06/1993 - 07/1993
Mr. Fields City, STATE,
  • Organized personal and professional calendars, including reminders for upcoming meetings and events.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office productivity.
  • Typed documents, updated websites and compiled information for meetings.
  • Screened telephone calls and inquiries and directed as appropriate.
  • Organized work projects around client's house.
Business Analyst, 06/1991 - 06/2021
Wells Fargo City, STATE,
  • Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
  • Optimized management roles, facilitated communication and adjusted culture to be more open and productive.
  • Analyzed businesses to determine financial impact of potential investments to support risk assessment.
Scientist, 06/1992 - 07/1992
Church Of God In Christ Headquarters City, STATE,

I invented a formula for sanitizer in 3 types(aloe,lemon and original).

  • Shared research findings through publications, presentations and conferences.
  • Developed reports and recommendations regarding research outcomes.
  • Applied knowledge of mathematics, physics, chemistry and biology to support research and experiments.
Education and Training
Industrial Electronics-Telecommunications : Business, Expected in 05/2029
-
Ouachita Technical College - Malvern, AR
GPA:
Status -
Master of Science: Business, Expected in 11/2019
-
Behavioral Health(correspondence Course) - Boston, MA
GPA:
Status -
License: Business, Expected in 08/1993
-
Georgia School of Braiding - Atlanta, GA
GPA:
Status -
Notary Republic: Business, Expected in 06/1993
-
Clark Atlanta University - Atlanta, GA
GPA:
Status -
Real Estate Broker: Business, Expected in 06/1993
-
Clark Atlanta University - Atlanta, GA
GPA:
Status -
Cosmetology : Business, Expected in 12/1992
-
New Tyler Barber College Inc - North Little Rock, AR
GPA:
Status -
CAAP: Business, Expected in 08/1992
-
UALR - Little Rock, AR
GPA:
Status -
Nail Technician: Business, Expected in 08/1992
-
Clark Atlanta University - Atlanta, GA
GPA:
Status -
Marketing : Business, Expected in 07/1992
-
UALR - Little Rock, AR
GPA:
Status -
Culinary Arts: Business, Expected in 08/1991
-
Concorde Career College - Memphis, TN
GPA:
Status -
Massage Therapy : Business, Expected in 08/1991
-
Concorde College - Memphis, TN
GPA:
Status -
Computer Programming : Business, Expected in 07/1990
-
UALR - Little Rock, AR
GPA:
Status -
: Business, Expected in
-
Clark Atlanta University - Atlanta, GA
GPA:
Status -
: Business, Expected in
-
Berkley College - Berkley, CA
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Ouachita Technical College
  • Behavioral Health(correspondence Course)
  • Georgia School of Braiding
  • Clark Atlanta University
  • Clark Atlanta University
  • New Tyler Barber College Inc
  • UALR
  • Clark Atlanta University
  • UALR
  • Concorde Career College
  • Concorde College
  • UALR
  • Clark Atlanta University
  • Berkley College

Job Titles Held:

  • Analyst/Technician/Consultant Engineer
  • Sitting Mail Sorter
  • Marketer/CustomerService Representative Clerk
  • PBX Switchboard Operator
  • Customer Service Representative Clerk
  • Computer Programmer
  • Catalog Fashion Model
  • Marketer/CustomerService Representative Clerk
  • Marketer/CustomerService Representative Clerk
  • Computer Programmer
  • Gospel Artist
  • Art Broker/CustomerService Representative Clerk
  • Author
  • Dry Cleaner/Customer Service Representative Clerk
  • Dry Cleaner/Customer Service Clerk
  • Real Estate Agent
  • Beautician
  • Writer's Assistant
  • Personal Assistant
  • Business Analyst
  • Scientist

Degrees

  • Industrial Electronics-Telecommunications
  • Master of Science
  • License
  • Notary Republic
  • Real Estate Broker
  • Cosmetology
  • CAAP
  • Nail Technician
  • Marketing
  • Culinary Arts
  • Massage Therapy
  • Computer Programming
  • Some College (No Degree)
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: