amnesty icqa resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Ambitious, hardworking ,career-focused job seeker, anxious to obtain an entry-level customer service position to help launch career while achieving company goals. 10 plus years experience , with strong organizational skills eager to secure a customer service position. Ready to help team achieve company goals.

  • Verbal and Written Communication
  • Adaptability and Flexibility
  • Safety Compliance
  • Consistent Procedure and Protocol Use
  • Problem Solving
  • Quality Control Data Compilation
  • Data Entry
  • Independent Decision Making
  • Microsoft Office
  • Remote Video Conferencing
  • Word Processing
  • Troubleshooting and Diagnostics
  • Time Management
  • Critical Thinking
  • Database Maintenance
  • Attention to Detail
Work History
Amnesty Icqa, 09/2021 - Current
Molly Maid, Llc Thornton, CO,
  • Conducted periodical cycle counts to prevent potential inventory issues.
  • Communicated with management about potential inventory risks to fulfill orders on time.
  • Responded to departments to provide product or inventory procedural information.
  • Monitored inventory accuracy and movement using manual or computerized inventory systems.
  • Recorded and organized test data for report generation and analysis.
  • Inspected Product or Service and compared against standards to meet regulatory requirements.
  • Reported problems and concerns to management.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
House Maid, 05/2021 - 09/2021
First Investors Financial Services Orlando, FL,
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Assisted homeowner with laundry folding, ironing and pressing.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Disinfected bathrooms and removed mold from shower stalls and bathtubs.

+ Edit or add your own

  • Engaged positively with residents while cleaning apartments and common areas.
  • Polished glass surfaces and windows.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Performed spot-cleaning on furniture stains.
  • Changed bed linens and collected soiled linens for cleaning.
Laundry Attendant Customer Service, 01/2015 - 03/2020
Hapeville Coin Laundry City, STATE,
  • Collected soiled tablecloths, napkins and draperies after large events.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Loaded and unloaded machines, ironed pieces and folded cleaned items, typically handling over Number pieces per shift for large $Amount revenue-producing business.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Operated smaller washers and dryers to process specialty items or special requests for guests.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Collaborated with owner to achieve success .
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Handled 30 calls per hour to address customer inquiries and concerns.
  • Interaction with customers 100% of the day.
Loan Processor, 06/2005 - 12/2014
Patriot Mortgage City, STATE,
  • Reviewed financial statements and contacted institutions and customers to clarify details.
  • Handled any conditions sent from underwriting departments.
  • Collaborated with stakeholders to manage loan files and databases and prepare general correspondence.
  • Processed loans within various departments to achieve timely, accurate and fair proceedings.
  • Prepared documents for underwriting by verifying client income, credit reports and other information.
  • Maintained long-term relationships with customers to provide best-in-class customer service.
  • Checked packages for appropriate documentation.

+ Edit or add your own

  • Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
  • Coordinated closing process with attorneys, title companies and government clerks.
  • Evaluated approvals against established bank and government lending standards.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Looked over and approved various types of loans.
  • Set up and completed loan submission packages.
  • Worked with customers in person and via telephone to answer questions, process transactions and resolve issues.
Associates In Business : Buisness And Culinary Arts, Expected in
Baltimore International College - Baltimore, MD
Status -
Diploma: General Studies, Expected in
Westlake High School - Waldorf, MD
Status -

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Resume Overview

School Attended

  • Baltimore International College
  • Westlake High School

Job Titles Held:

  • Amnesty Icqa
  • House Maid
  • Laundry Attendant Customer Service
  • Loan Processor


  • Associates In Business
  • Diploma

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