Ambulance Account Billing Specialist Resume Example
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AMBULANCE ACCOUNT BILLING SPECIALIST
Summary
Detailed Ambulance Account Billing Specialist recognized for successfully batching, billing and billing over 70 - 80 invoices daily. Efficiently processes checks on weekly basis. Demonstrated knowledge of healthcare procedures and administrative operations in healthcare provider environments. Experienced with insurance forms, charts and other business correspondence. Detailed understanding of complex office and DBMS systems for maintaining secure patient information. Forward-thinking and friendly with distinguished ability to multitask, modernize offices and streamline procedures. Fantastic attention to detail and commitment to optimizing patient experiences through individualized care.
Skills
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Experience
Ambulance Account Billing Specialist
Saint Robert , MOPanera Bread Co/Jul 2018 to Oct 2020
Saint Robert , MOPanera Bread Co/Jul 2018 to Oct 2020
- Performed accurate and fully compliant daily closing processes.
- Verified accuracy of information and resolved discrepancies with vendors before entering invoices for payment.
- Facilitated payment of invoices due by sending bill reminders and contacting clients.
- Expedited payments by verifying accuracy and currency of vendor information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Collaborated with others to discuss new opportunities.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Answered phones daily to answer customer questions.
Café Manager
Andover , MACasa Systems/Jun 2016 to May 2018
Andover , MACasa Systems/Jun 2016 to May 2018
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Cross-trained in every store role to maximize operational knowledge.
- Handled over $100.00 in funds each day in fast-paced environment.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Receptionist
City , STATEPremier Medical Clinic Of Carthage/Aug 2013 to Jun 2016
City , STATEPremier Medical Clinic Of Carthage/Aug 2013 to Jun 2016
- Checked in/out patients in EMR, collected copayments, co-insurance, deductibles, answered multiple phone lines, transferred calls, and helped with any other tasks needed.
- Checked in/out patients, ER admissions, collected copayments, co-insurance, deductibles, answered switchboards, transferred calls, paged overhead and helped with any other tasks needed.
ER Admissions Clerk
City , STATELeake Memorial Hospital/Jan 2010 to May 2015
City , STATELeake Memorial Hospital/Jan 2010 to May 2015
- Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
- Receiving payment and recording receipts for services.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Hear and resolve complaints from customers and public.
- File and maintain records.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Schedule appointments, and maintain and update appointment calendars.
- Provide information about establishment such as location of departments or offices, employees within the organization, or services provided.
- Accomplishments: Created, organized, and set up an information center for manuals and schematics.
- Result: Better access to needed information, and less time searching for it.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Coordinated and communicated with 50-60 clients daily to gather pertinent information.
- Received incoming packages and mail, dispersed parcels and shipped outgoing items for team members.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Processed payments and updated accounts to reflect balance changes.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Scheduled and confirmed appointments.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Created and maintained accurate and confidential patient files according to regulatory mandates.
- Updated patient financial information to promote accurate record keeping.
- Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
- Conducted patient intake interviews to collect medical information and insurance details.
- Answered 70 average daily phone calls to schedule appointments and address patient inquiries.
- Compiled physical and digital documents, charts and reports to meet business and patient need.
Education and Training
DiplomaPleasant Grove Christian Academy1994City, State
Carthage High School1992City, State
Additional Information
- Authorized to work in the US for any employer
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Resume Overview
School Attended
- Pleasant Grove Christian Academy
- Carthage High School
Job Titles Held:
- Ambulance Account Billing Specialist
- Café Manager
- Receptionist
- ER Admissions Clerk
Degrees
- Diploma
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