Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

My Current position as a Amazon Dock Associate PG, I am familiar with most aspects of the Inbound process, as to receiving our product from vendors as well as parcel sortation. I have knowledge and experience in stowing, receiving, problem solving, prep, RSR, receiving non con and shipping it out. As a Process Guide my function is support my Process Assistant with all aspects to promote employee engagement, keep up morale, and motivate all associates through effective leadership. As well a help all associates with the freight check in process or any other job issues. Part as my function as Process Guide it's my job to ensure that trailers are in the dock door, sign bills, ensure we are using the correct ISA, making stickers for vendor appointments for checking in pallets. My past job I worked for The Arizona Department of Corrections for several years, I held several positions as I promoted through the ranks. I have manage several persons at a time, as well persons in custody. I have managed entire prisons on a daily basis.

  • Computer Skills
  • Receiving incoming freight
  • Signing bills
  • Safety-oriented
  • Problem solver
  • Non con receiver
  • Pit operator (all types)
  • RSR knowledge
  • Customer service Focused
  • Manage persons
  • Train new associates
  • Strong communications
  • Presence of leadership
  • Understanding of Process Path
  • Knowledge of Time on task
  • End of Shift Reports
  • very flexible
Amazon associate , 06/2011 to Current
AmazonCity, STATE,

Hired as a stower, work as dock process guide for shift 4 for the last 2 years. This year will be my fourth peak season,  I have knowledge and have been trained in the following areas: problem solver, RSR, Non con receiver, all types of Pit equipment. I run the dock and personal when my Process Assistant is not available.  

Corrections officer to Investigator III, 09/1992 to 05/2008
Arizona Department Of CorrectionsCity, STATE,
Started as corrections officer and worked my way through the ranks.  I had lots of duties to include executive protection of the director of prison and investigate crimes committed by person in custody as well as staff members.  Specialized in prison and street gang intelligence.  

I was part of the Away team that went to ONT 2 went as a pit trainer but was used as Inbound Dock PA for night shift as well as a Pit Trainer. Implemented our dock process for vendor and parcels at there location as well as showing dock associates each position and responsibilities.  I was part of a kaizen here at PHX 6 that utilized our dock associates more efficiently to receive more and achieve a faster rate on the parcel freight lines. It is a process that is still used today. I completed correctional officer training academy and police officer training for AZ Post.

: Electronics Engineering, Expected in 1990
Arizona Western College - Yuma, AZ
Attended 1990 to 1992
: Electronics, Expected in 1990
Kofa High School - Yuma, AZ

Attended 1986-1990

: , Expected in
l - ,

I am a member of the Son of the American Legion for approximately 33 yrs and continue to help veterans and their families in my spare time. I am member of the AZ Conference of Police and Sheriffs.

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Resume Overview

School Attended

  • Arizona Western College
  • Kofa High School
  • l

Job Titles Held:

  • Amazon associate
  • Corrections officer to Investigator III


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