Using years of experience as a Intensive Case Manager, Addiction counselor, Service Coordinator assisting individuals in need of services. Also worked over 15 years with Mental Health and Substance Abuse population and over 5 years working with clients that were developmental disability. I want to emphasize that I worked diligently assisting clients with completing Medicaid applications to access community services Promoted the use of community based resources and assist individuals in utilizing the least restrictive level of care to meet their needs physical, spiritual, vocational and emotional needs. I Focused on individual's strengths in terms of their resources, abilities, skills, and capacities. As a case manager encouraging and building skills self efficacy through case management. I have become resourceful, responsible and self-motivated which has given me the ability to work well under pressure. Providing intensive case management services to children and low-income families at-risk of losing their housing. My experience in this field has given me the ability to work with a wide range of emotions.
02/2014 to 05/2016
Alcohol Substance Abuse Counselor Sullivan Correctional Facility － Fallsburg, NY
Prepared group material for all three populations: General population, Mental Health population and Developmental population.
Develop and presented educational material/lectures on Addiction to over 100 hundred Inmates.
Providing counseling and crisis intervention as needed.
Responsible for completing Intakes, Assessments, Treatment plans, Case management, written reports, individual/group counseling and guidance.
Follow program and agency policies and procedures met with inmate on a weekly some daily for groups to determine progress of placement in treatment program.
Assisted Inmates with referral to treatment program / housing in substance abuse facilities .
Wrote letters to court attorney's on behalf of inmate
Assist each individual with developing skills necessary to maintain their recovery, reduce criminal thinking and stop the use of drugs/alcohol in prison.
Provide direct counseling services to Inmates monitor and assess Inmates behavior create Individual treatment/service plans.
Report to immediate supervisor any unusual incidents as in suicidal ideations, stabbing, or serious medical issue.
Adhere strictly to the Laws and Ethics related to confidentiality and documentation at all times.
Ability to take the initiative, being dependable and resourceful.
11/2007 to 08/2013
Intensive Case ManagerACCESS: SUPPORTS FOR LIVING － Middletown, New York
Intensive case manager linked clients to community providers, housing program and substance abuse treatment.
Assigned client's to housing programs.
Communicated with client's legal team in behalf of client.
Provide services to highest risk clients , crisis intervention, and advocacy for individuals and families facing a housing crisis.
Provided ongoing intensive case management support to access progress with benefits / housing within their community.
Ensure all support provided develop the individual's independence and choice within the scope of their skills and abilities. compliance with requirements and Agency policy and procedures.
Develop and build strong lasting relationship with the community providers.
Demonstrate organizational skills and multitasking while maintain work relationship with related Health Care, Housing and social service providers.
Consult supervisor and case management team to review plans and strategies.
Working Independently in the community coordinating and executing opportunities for networking.
Provide crisis intervention services focused on enhancing the clients ability to independently problem solve, utilize effective coping skills and self-coordinate own care.
Provide 24 hour a day, 7 days per week on-call crisis services on a rotational basis Maintain a strength based approach.
Build Individual's resilience in the face of adversity through resources.
Maintain timely and accurate paperwork.
Assist with the completed of Medicaid application for benefits.
Conducted home visits also make calls to clients to assist with coordination of their daily routine.
Worked as an Advocate on behalf of clients by finding available resources in their community and making appropriate referrals to meet their needs.
Document client interaction and service provision and compliance with HIPPA Lawa.
03/2004 to 08/2007
Chemical dependency counselor/ Housing managerRegional Economic Community Action Program － Middletown, New York
Provided case management services to individual and families placed in supportive housing/ Halfway housing with substance abuse history.
Provide 24 hours a day on call crisis service on a rotational basis.
Build relationships with community organizations and sustain partner relationships for future opportunities concerning housing.
Network and engage in community meeting.
Develop and maintain effective means of communication between agency, public, community, ensuring public knowledge of events and services.
Deliver presentation at various organizations and community group.
Implement outreach services for clients returning to the community.
Assisted client with completion of application for Medicaid/ food stamps benefits from HRA/DSS.
Also worked with client to setting goals, treatment plans.
Served as a member of the team and participate in all team meeting and activities utilize time effectively and efficiently.
Ability to work independently within a team environment and exercise mature judgement.
Possess a high level of tolerance and understanding for individuals who present behavioral issues that may be problematic.
Exercise confidentiality in keeping with the Code of Ethic and with the framework of the Law.
06/2000 to 04/2004
Habilitation Spec 1 / Service Coordinator Letchworth/Hudson Valley DDSO Developmentally Disabled / Mental Health State Facility － Thiells, NY
Worked in a State facility, supervised and trained aids who worked caring for clients that were Developmentally Disabled.
Monitor the performance and attendance of home health aides.
Provide guidance and supervision, and initiate counseling and/or disciplinary action for home health aides in accordance with the compliance department.
Implemented activities programs for staff during the day.
Wrote goals on building skills using individual's strengths and becoming self-sufficiency Using a strength based and person centered approach identifies their resilience in the face of adversity and using skills to adapt.
Have the knowledge and skills to use community resources necessary for independent living and the ability to teach those skills and provide support to other individuals.
Assist individuals with accessing services, including transportation, for other services: medical services, psycho-social needs.
Reviewed charts, coordinated and organized team meeting.
Communicate with client on a daily or weekly basis to determine progress and revise the service plan if needed.
Participate in case conference to assess client progress.
Demonstrates strong leadership and management skills to ensure progressive, positive development of clients and staff.
Highly motivated self-starter with the ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
Education and Training
Bachelor of Arts: Social Science Human ServicesHerbert H Lehman College Bronx － New YorkUSASocial Science Social Science, Coursework: Study of Human services, psychology, sociology. Nursing courses: Growth and
Development 1 & 2 chemistry, Biology and Anatomy. Human Services
CAPELLA UNIVERSITY － Minneapolis, MN, USAAttended on line classes received 24 Credits. Coursework in Human Services General specialization in Human Development and behavior, Mental health counseling, Addiction and compulsive behavior. New York State Office of Alcoholism and Substance Abuse Services Credentialed Alcoholism and Substance Abuse Counselor CASAC Level 2