SEARCH

Alarm Dispatcher Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
M
ALARM DISPATCHER
Summary

Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.Experienced with public relations and carrying out multiple tasks at one time. Respectful and friendly worker proficient in completing projects that require an individual or team.

Skills
  • Microsoft Office —
  • Exceptional with Microsoft Office Suite (Word, Excel, Powerpoint,Outlook)
  • Typing Skills — Experienced typer (WPM: 70)
  • Mathematics
  • 1+ years experience with a 16-key calculator
  • 1+ years experience with office machines including printers, fax, and copier
  • Inventory
  • Simultaneous screen monitoring
  • Critical thinker
  • Information documentation
  • Computer-based dispatch systems
  • Time management
  • Troubleshooting
  • Working collaboratively
  • Communication
  • Data analysis and research
  • Confidential document control
  • Accounting and bookkeeping
  • Customer relations
  • Station management
  • Room arrangements
  • Table setting arrangement
  • Table bussing
  • Guest service
  • Food running
  • Team management
  • Analytical
  • Customer Service
  • Cash management
  • 5+ years of customer service experience
Experience
Alarm Dispatcher
Anderson, SCBlue Ridge Monitoring/Jun 2019 to Current
  • Tracked all changes in computer system to keep records current and accurate. Monitored dispatch board and adjusted call priorities regularly based on caller needs.
  • Notified staff of visitors approaching premises, identifying vehicles or pedestrians scheduled for arrival and deciding on appropriate procedures for engaging unexpected arrivals.
  • Reported security breaches to police or fire departments or other municipal agencies when facility required intervention to protect worker safety.
  • Maintained accurate records of data recorded.
  • Watched live footage of cameras showing gates around facility perimeter to identify vehicles or individuals attempting to gain access at improper points of entry, reporting to guards outside.
  • Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
  • Handled emergency phone calls calmly and obtained pertinent information with composed approach.
  • Monitored alarms and activity on panels, doors and gates throughout facilities and residences to detect threats to safety and prevent or address improper access to secured areas by unauthorized parties.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Reported incidents of suspicious behavior.
Banquet Houseman
Anderson, SCHilton Garden Inn/Sep 2018 to Jul 2019
  • Broke down room furniture arrangements and returned pieces to racks and storage rooms.
  • Worked throughout function to keep room and all stations neat, clean and stocked.
  • Performed complete cleaning of all surfaces, furniture and floors in banquet rooms.
  • Greeted guests with friendliness and professionalism.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Supported serving staff in delivering accurate and well-presented food orders.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Improved operations by working with team members and customers to find workable solutions.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Worked with a small team to operate multiple events at once with upwards of 375 people efficiently
Bookkeeper/Cashier/Gas Station Attendant
Anderson, SCIngles/Jun 2016 to Sep 2017
  • Bookkeepers account for the store's cash inventory and maintain an organized record of cash flow through the store for the shift.
  • Assist in the management office by handling customer requests.
  • Prepared daily records of food and gas sales and balanced register drawers.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Responded to questions about local area and company services.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues.
  • Balanced and kept record of store's books including all department's cash flow, lottery records, money orders, and daily deposits.
  • Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Education
DiplomaDixie High School2017Due West, SC
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Blue Ridge Monitoring
  • Hilton Garden Inn
  • Ingles

School Attended

  • Dixie High School

Job Titles Held:

  • Alarm Dispatcher
  • Banquet Houseman
  • Bookkeeper/Cashier/Gas Station Attendant

Degrees

  • Diploma

Similar Resumes

View All
Alarm-Dispatcher-resume-sample

Alarm Dispatcher

White Plains, New York