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AIT and Assistant Administrator Resume Example

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AIT AND ASSISTANT ADMINISTRATOR
Executive Profile
Hard working and accomplished healthcare administrator with over 15 years of experience overseeing business operations in healthcare institutions and other service-oriented companies. Performance-driven professional who manages costs by building mutually beneficial partnerships and relationships with vendors and service providers. Healthcare manager who is committed to the highest level of resident and patient care. Dedicated operations manager who has a history of increasing revenue and profits.
Skill Highlights
Assisted living administration Expense control Small business development Time management Employee relations Customer relations Human resources Budgeting Customer-oriented Safety compliance Strategic planning Revenue increases Nursing home experience Resident care oversight
Professional Experience
01/2010 to 02/2012
AIT and Assistant AdministratorKaufman Health Care － Kaufman, TX
  • Managed customer care and relations for an assisted living center for seniors.
  • Analyzed financial operations and.
  • utilized effective methods to save costs.
  • Completed a variety of administrative and internal communications functions.
  • Spearheaded an effort to increase the number of residents, which resulted in a 15% boost in Medicare residents, which improved profits.
  • Improved the overall customer satisfaction rate.
05/1998 to 10/2013
ManagerSonny's Brake and Muffler － West Tawakoni, TX
  • Oversaw all financial operations, taking full responsibility for profit and loss.
  • Reduced and controlled expenses by negotiating with suppliers to purchase inventory.
  • Hired, trained, supervised and disciplined employees.
  • Provided welding training, and coordinated state inspections.
  • Ensured excellent customer service throughout the business.
  • Defined strategy and business plan for the location.
  • Developed and managed annual operating budgets.
  • Maintained effective accounts receivable and cash flow monitoring systems.
  • Achieved above average profits as compared with other Sonny's locations.
  • Introduced programs to help minimize employee turnover rates by over 60%.
  • Mentored and coached employees resulting in a 12% increase in productivity.
Education
2011
MBA: Human ResourcesAmerican InterContinental University － Hoffman Estates, IL, USAHuman Resources
2008
BBA: Health Care ManagementAmerican InterContinental University － Hoffman Estates, IL, USAHealth Care Management
2006
Associate of Arts: BusinessAmerican InterContinental University － Hoffman Estates, IL, USABusiness
Skills
accounts receivable, administrative, Assisted living, Budgeting, budgets, business development, business plan, cash flow, Customer relations, customer satisfaction, excellent customer service, customer care, Employee relations, financial operations, Human resources, inventory, negotiating, Nursing home, profit and loss, Safety, strategy, Strategic planning, Time management, welding
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Resume Overview

Companies Worked For:

  • Kaufman Health Care
  • Sonny's Brake and Muffler

School Attended

  • American InterContinental University

Job Titles Held:

  • AIT and Assistant Administrator
  • Manager

Degrees

  • MBA : Human Resources
    BBA : Health Care Management
    Associate of Arts : Business

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