Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Information Systems Program Manager and Military Veteran with an active Secret Security Clearance and 6 years of proven experience leading diverse and cross-functional teams conducting million dollar projects exceeding deadlines and under expected budgets. Supervised over $200M worth of equipment and directed supply systems; awarded the Department of the Army Supply Excellence Award. Experience troubleshooting communications architecture and finding novel ways to build redundancy into the architecture by reducing downtime by 30%. Algorithm and efficiency impassioned individual with knowledge of Chrome OS Integration engineering. Possess a comprehensive knowledge in Programming Languages, Python, Java, Ada95 and Software Systems Design. Career supported by current pursuit of CompTIA A +, CompTIA Network +, CompTIA Security + certifications along with the completion of a Bachelor of Science in Computer Science and Mathematical Sciences.
  • Leadership and Supervision
  • Program Management
  • Process Improvement
  • Training and Development
  • Algorithms
  • Data Analysis
  • Integration Engineering
  • Organizational Development
  • Information Security
  • Leadership Development Training Course.
  • Software: Microsoft Office, Python, Java, Ada95.
  • Coursework: Data Structures, Intro to Discrete Math, Graph Theory and Networks, Design and Analysis-Algorithms, Object Oriented Concepts, Programming Languages, Fundamentals-Computer Theory, Computer Networks, Applied Statistics, Computer Graphics, Software Systems Design, Vector Calculus and ODE.
Airspace Coordinator/Program Manager, 01/2011 - 01/2016
Cost Plus World Market , ,
  • Communicated and integrated regularly with 6 other specialists to ensure mission success and led in a cross-functional environment.
  • Quickly became the expert and principle advisor for the area after being placed in a position with little knowledge or experience and expected to rapidly learn and excel.
  • Interfaced with clients, both verbally and electronically communicating requirements and responding to mission essential requests.
  • Increased operational efficiency and reduced the timeline to process and requests response resulting in an increased throughput; fulfilled 200 requests in a 2 week period which was an increase of 100%.
Senior Operations Manager, -
, ,
  • Coordinated and directed all military operation engagements for an organization of 500+ military personnel.
  • Supervised the training and completion of certifications of 15+ engagement control station crews.
  • Led the maintenance and employment of conventional and system equipment valued in excess of $10M.
  • Planned and coordinated training events integrating US Army and Air Force with the Republic of Korea's Army and Air Force.
  • Planned, resourced, and executed training symposiums incorporating new military personnel into the company and providing them the knowledge to rapidly certify on specific systems.
  • Instructed over 200 hours of training and the completion of certifications with both tenure and new engagement control station crews.
  • Served as the subject matter expert and principal advisor to the executive leadership regarding weapons control procedures, airspace control measures, air defense warnings, capabilities and limitations, control statuses, and alert states.
Program Manager, -
, ,
  • Communicated technical requirements, capabilities, and shortcomings of a complex system to other sections with little technical knowledge or experience of the system.
  • Identified shortcomings in knowledge and training of new and tenure personnel.
  • Developed training strategies to target these shortcomings and reduced re-certification time lines by over one week.
  • Led 80 personnel supporting the national defense of the Republic of Korea; managed the training, maintenance, transportation, budget, and logistics Dictated missile engagements of enemy aerial platforms and protected over 5M people through efficient emplacement of mission essential weapon system Streamlined and planned the training programs for newly assigned individuals which reduced the training time from 60 to 30 days and increased efficiency through competency Led a partnership with Republic of Korea's Air Force resulting in enhanced aerial security of a region vital to the country's overall national defense.
Bachelor of Science: Computer Science and Mathematical Sciences, Expected in 2011
US Military Academy - Point,
Computer Science and Mathematical Sciences
CompTIA A+ 2016 (pending) CompTIA Security + 2016 (pending) CompTIA Network + 2016 (pending)
A +, Ada, Air Force, Army, budgets, budget, clients, Data Analysis, functional, Information Security, Information Systems, Java, Leadership, logistics, excel, weapons, Network, novel, OS, Organizational Development, personnel, Process Improvement, Program Management, Programming, Python, Security Clearance, Supervision, Systems Design, training programs, transportation, troubleshooting
Additional Information
  • AWARDS Department of the Army Supply Excellence Award

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Resume Overview

School Attended

  • US Military Academy

Job Titles Held:

  • Airspace Coordinator/Program Manager
  • Senior Operations Manager
  • Program Manager


  • Bachelor of Science

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