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airport security agent resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Vigilant Transportation Security Officer with [Number] years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs. Focused on improving facility security through diligent approach and sense of personal responsibility. Diffused situations in calmly within guidelines.

Skills
  • Security station experience
  • Behavioral observations
  • Customer service and assistance
  • Microsoft Office
  • Planning and Coordination
  • Data management
  • Leadership
  • Critical thinking
  • Conflict resolution
  • Baggage inspections
  • Fingerprint collection
  • Cultural awareness
  • Self-motivated professional
Education
Queens Borough Community College Queens, NY, Expected in 08/2001 Bachelor of Science : Computer Science - GPA :
Queens Borough Community College Queens, NY, Expected in 1998 Bachelor of Arts : Political Science - GPA :
Work History
Unifi - Airport Security Agent
San Antonio, TX, 01/2013 - Current
  • Member of NYPIRG, Student union Fashion Club.
  • Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Process all identification applications for airport personnel
  • Verify all identifications submitted for approval
  • Perform and verify background checks on each applicants
  • Perform bio-metrics on all applicants
  • Update data base with all relevant applicant information
  • Monitor records for new and old identifications
  • Alert supervisors on upcoming expiration dates
  • Handle a high volume of customer calls
  • Handle a high volume of customer in person
  • Nsure safety of all airport personnel
  • Ensure safety of all airport personnel and passengers and visitors to airport

- Patrol passenger and employee parking lots - Acknowledge any vehicles parked for more than 24 hour outside of long term parking - Screen all vehicles entering aviation side of airpor

State Of North Dakota - Security Officer
Riverdale, ND, 01/2011 - 01/2013
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw premises, including entry and exit of up to [Number] employees and visitors daily.
  • Authorized entrance papers and granted or denied entrance to building.
  • Checked and verified photo identification prior to granting facility access.
  • Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Conducted bag searches and performed pat-downs of passengers to maintain secure, safe premises.
Knight Transportation - TBD
Katy, TX, 01/2007 - 01/2011
  • Identified potential airport, rail and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Supervised field crews to maximize quality and work efficiency.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Communicated with all stakeholders on job milestones.
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Developed work schedules for all team members to maximize shift coverage.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Authenticated boarding passes, identification and passports to prevent fraudulent travel.
Nice Systems - Security Manager
Columbus, OH, 01/2001 - 01/2007
  • Established company-wide security best practices and protocols to mitigate risk of data breach.
  • Led identification, development, implementation and maintenance of security requirements for entire organization.
  • Verified excellence in regards to security programs, strategies and plans within fast-paced and high-risk environments.
  • Monitored employee activities, confirming compliance with security regulations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Checked and verified photo identification prior to granting facility access.
Affiliations

Peer Advisor,

NYPIRG

Student union

Fashion Club

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Resume Overview

School Attended

  • Queens Borough Community College
  • Queens Borough Community College

Job Titles Held:

  • Airport Security Agent
  • Security Officer
  • TBD
  • Security Manager

Degrees

  • Bachelor of Science
  • Bachelor of Arts

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