Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Seasoned Operations Manager and talented leader with 20 years' experience applying exceptional planning and problem-solving abilities toward enhancing operational plans and day-to-day activities. Result-driven and resilient in advising, supervising and mentoring teams while improving processes, increasing productivity, and quality. Brings a solid understanding of fostering collaborative relationships, with excellent communication skills. Has a developed talent for spotting areas need of improvement and implementing changes with a strategic approach. Looking to bring knowledge and abilities to dynamic, growth-oriented Area Manager role.

  • Air Force Outstanding Unit Awards with five devices
  • Air Force Commendation Medal with four devices
  • National Defense Service Medal
  • Iraq Campaign Medal-2007
  • Afghanistan Campaign Medal-2014
  • Global War On Terrorism Expeditionary Medal
  • Air Force Good Conduct Medal with five devices
  • Humanitarian Service Medal
  • NATO Medal
  • Relationship development
  • Team management
  • Operations
  • Emergency Response
  • Site Inspections
  • Problem resolution
  • Strategic Planning
  • Environmental Audits
  • Hazardous Waste Storage
  • Material Safety Data Sheets
  • Hazard Analysis
  • Compliance Issues
  • Goals and performance
  • MS Office
  • Adobe acrobat understanding
  • Process improvement
  • Schedule Management
  • Production understanding
  • Key decision making
  • EH&S Reporting
  • Heavy Equipment Operation
  • Contaminant management
  • OSHA Regulations
  • Calm Demeanor
  • Reporting Systems
  • Staff Development
  • Business Development And Planning
  • Ergonomics
  • Adobe and Adobe Flash
Work History
02/2020 to Current
Aircraft Specialist Section Chief US Air Force City, STATE,
  • Oversaw maintenance on 20 military aircraft worth over $750 million through efficient management of yearly $20 million flying hour program.
  • Monitored, tracked, and ensured occupational safety, fire prevention, occupational and environmental health requirements are accomplished for 54 assigned personnel. Ensured Job Safety Training Outline is documentation for each assigned individual.
  • Established a Work Center Safety Program based on OSHA standard and included any locally prescribed safety requirements. Manage Hazardous Material (HAZMAT) and ESOH items.
  • Lead talented team of 12 maintenance managers and 44 highly skilled aircraft maintenance professionals. Evaluated quality of maintenance, training, and personnel qualifications, track training requirements and ensure training documentation is complete and accurate
  • Directed day-to-day flying operations focused on attainment of 3,500 flight hours. Launched improvement initiative and removed 5,000 faulty munitions from Air Force inventory, reducing explosive hazard by 80%.
  • Created efficient work schedules for 3 shifts to maintain deadlines and keep shifts properly staffed for 24 hour operations.
  • Orchestrated U.S Air Force Warfare Center largest weapons employment plan. Delivered 1,500 bombs on target and prepared 24 aircrews for future combat engagement.
  • Worked with operational and strategic leaders to arrange schedules based on production requirements and available resources. Achieved all 11 flying hour program objectives, first in 8 years.
  • Implement scheduled maintenance, retooling production status sheets and driving 10,000 maintenance tasks to achieve 2,900 effective missions.
  • Completed yearly performance reports for 54 personnel.
12/2016 to 02/2020
Maintenance Non Commission Officer in Charge US Air Force City, STATE,
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Oversaw F-16 aircraft weapons systems training. Prepared 45 technicians for 672 operations. Delivered 98% operation effectiveness, exceeded Air Combat Command's standard by 13%.
  • Implement scheduled maintenance, retooling production status sheets and driving 7,000 maintenance tasks to achieve 2,600 effective missions.
  • Authored aircraft operating time database. Analyzed data and eliminated 575 maintenance hours and saved $200,000 in replacement parts.
  • Created work schedules and set up training for 57 employees working on 20 F-16 aircraft valued at $750 million.
  • Supervised safety, prevention and fire protection programs.
12/2012 to 12/2016
Armament Section Chief US Air Force City, STATE,
  • Maintained $1.1 billion worth of equipment for 4 years with zero losses.
  • Led Pacific Air Forces only F-16 and A-10 weapons systems maintenance facility. Guided 6 managers and 49 technicians through 8,000 maintenance tasks with 99% maintenance effectiveness rate for 3 years.
  • Established daily administrative operations, including scheduling, training and establishing performance standards for 55 aircraft maintenance professionals.
07/2010 to 11/2012
Unit Deployment Manager/Security Manager US Air Force City, STATE,
  • Scheduled and managed 2,100 training courses for 2,000 military personnel in direct support of Air Expeditionary Forces deployment cycles, and Department of Defense mobility tasking.
  • Supervised security activities; scheduled periodic security clearance re-investigations and managed restricted area badge program
  • Initiated start-up for $3.1 billion dollar Pakistan AF (PAF) F-16 program. Conducted 5,000 security inspections. Validated airfield security and attained U.S Congress National Disclosure Policy Committee's authorization.
  • Led 20 person joint Pakistani & American $130 million dollar project. Coordinated transportation, security, and accurate inventory of U.S missile technology.
  • Trained and equipped 64 Airmen for combat operations across 16 locations world wide.
Expected in 08/2021
Bachelor of Science: Liberal Arts And Sciences
Purdue Global - Indianapolis, iN,

Concentration on Leadership

Expected in 08/2014
Associate of Science: Aircraft Armament Systems Technology
Community College of The Air Force - Montgomery, AL
Expected in
No Degree: Leadership And Management Studies
Senior Non-commission Officer Academy - Montgomery, Alabama,
  • Continuing education in:
  • Senior noncommissioned officer responsibilities for managing military resources using selected leadership and management theories, concepts, techniques, and skills necessary to maintain order and discipline. Includes roles and views of human resources in management hierarchy and methods for improving worker performance through analytical decision making.
  • Organizations and their structure and intensive examination of important behavioral processes, and theories discussed in terms of behavioral, technological and communications factors. Includes organizational norms, conflict, motivation, self-concept, values, stress and interpersonal relations.
  • Elements of international relations, national policy and employment of military force in achieving objectives over a broad range of circumstances. Includes international relationships and role of national security organizations, particularly the US Air Force, in achieving national objectives and application of USAF and joint forces in various military environments past and present.
Expected in
No Degree: Military Studies And Leadership/Management Studies
Noncommissioned Officer Academy - Tyndall AFB, Florida,
  • Professional development completed in Principles of oral communications and effective writing for the supervisor.
    Includes planning, organizing, formatting, and supporting oral and written communication; overcoming barriers to effective communication; and effective speaking skills.
  • Role and responsibilities of the supervisor. Includes human resource
    development; diversity; team dynamics; performance, change, and conflict management; discipline; time and stress management techniques; substance abuse; operational risk management; and organizational leadership skills to include situational leadership, problem solving and the functions of management.
  • Air Force history and culture, wellness, standards of conduct, national security, and the role of the noncommissioned officer within the military profession. Includes national strategy, global instability, and military operations.
Expected in
No Degree: Organizational Leadership
Airman Leadership School - Spangdahlem, Germany,


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Resume Overview

School Attended

  • Purdue Global
  • Community College of The Air Force
  • Senior Non-commission Officer Academy
  • Noncommissioned Officer Academy
  • Airman Leadership School

Job Titles Held:

  • Aircraft Specialist Section Chief
  • Maintenance Non Commission Officer in Charge
  • Armament Section Chief
  • Unit Deployment Manager/Security Manager


  • Bachelor of Science
  • Associate of Science
  • No Degree
  • No Degree
  • No Degree

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