Seasoned Customer Service Representative with 20+ years of experience working with Travel, Entertainment, and Hospitality Industry. Trained in project and time management with extensive knowledge of the product and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Educate individuals on company policies, troubleshoot concerns and process payments with maximum efficiency and skill.
I enjoy running 3x a week with friends for the social and physical benefits. Biking and kayaking have become favorite summer activities. I enjoy baking for family and friends, especially during the holidays. I have volunteered with Big Brothers and Big Sisters of Illinois, being a big sister to a young girl. Also, volunteer at a local animal shelter.
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