Highly skilled employee, extremely motivated and qualified making me the best fit for Aircraft Dispatcher. This opportunity will allow me to develop my career in the Aviation industry. I have many years of customer service experience and numerous years in aviation subject knowledge and training. Performance under pressure and the ability to multi task has resulted in my meeting and exceeding objectives.
Excellent flight planning skills
Strong non graphic weather skills
Familiar with Boeing 727-200 aircraft
Knowledgeable in computer flight plan systems
Knowledge of navigation procedures, air navigation facilities and air traffic control procedures
Calm under pressure
Expert problem solver
Federal Aviation Administration regulations
Certification and License: Aircraft Dispatch ,
2017 Sheffield School of Aeronautics - Plantation,
Associate of Applied Science: Air Traffic Control,
2012 Broward College - Miramar,
Certification and License: Automotive Service Technology,
2010 Sheridan Technical Center - Hollywood,
Certification and Licensures
FAA Aircraft Dispatcher, 2017
FAA Certified Tower Operator, 2012
Air Traffic Control Specialist Trainee, 08/2016
to 12/2016 Federal Aviation Administration – Oklahoma City,
Positive separation of aircraft using approved separation minima and automated procedures.
Issuance of safety alerts based on primary and secondary radar data.
Dissemination of NOTAMS and METARS.
En Route air traffic control training in the National Airspace System.
Customer Service Supervisor, 02/2013
to 07/2016 Bed Bath and Beyond – Pembroke Pines,
Supervision of cashiers and departments, while maintaining the Electronic Article Surveillance program.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Met all customer call guidelines including service levels, handle time and productivity.
Strong leader of customer support staff.
management in showcasing new products to increase store profit.
Insurance Customer Service Representative, 12/2006
to 03/2008 Aequicap Insurance – Ft Lauderdale,
Evaluated insurance policies and analyzed damages to determine coverage.
Calculated quotes and educated potential clients on insurance options.
Tracked the progress of all outstanding insurance claims.
Updating insurance claims with corresponding documents to expedite the
Crew Scheduler 1, 05/2017
to Current Spirit Airlines – Miramar,
Schedule, monitor, and provide efficient customer service to the pilots
and flight attendants of Spirit Airlines following contractual and
regulatory rules insuring adequate crewing of flights and maintaining
the integrity of Spirit's flight schedule.
Continuous monitoring of legalities for all flight crews on duty insuring legal duty and rest requirements are met
Effective application of CBA and FAR 117 regulations regarding Pilot and Flight Attendant scheduling