Air Traffic Control Specialist Trainee Resume Example
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AIR TRAFFIC CONTROL SPECIALIST TRAINEE
Professional Summary
Highly skilled employee, extremely motivated and qualified making me the best fit for Aircraft Dispatcher. This opportunity will allow me to develop my career in the Aviation industry. I have many years of customer service experience and numerous years in aviation subject knowledge and training. Performance under pressure and the ability to multi task has resulted in my meeting and exceeding objectives.
Skills
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Education
Certification and License: Aircraft Dispatch ,
2017
Sheffield School of Aeronautics - City, State
Sheffield School of Aeronautics - City, State
Associate of Applied Science: Air Traffic Control,
2012
Broward College - City, State
Broward College - City, State
Certification and License: Automotive Service Technology,
2010
Sheridan Technical Center - City, State
Sheridan Technical Center - City, State
Certification and Licensures
- FAA Aircraft Dispatcher, 2017
- FAA Certified Tower Operator, 2012
Work History
Air Traffic Control Specialist Trainee, 08/2016
to 12/2016
Fiserv, Inc. – San Jose , CA
Fiserv, Inc. – San Jose , CA
- Positive separation of aircraft using approved separation minima and automated procedures.
- Issuance of safety alerts based on primary and secondary radar data.
- Dissemination of NOTAMS and METARS.
- En Route air traffic control training in the National Airspace System.
Customer Service Supervisor, 02/2013
to 07/2016
Cognizant Technology Solutions – Brooklyn , NY
Cognizant Technology Solutions – Brooklyn , NY
- Supervision of cashiers and departments, while maintaining the Electronic Article Surveillance program.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Met all customer call guidelines including service levels, handle time and productivity.
- Strong leader of customer support staff.
- Collaborate with management in showcasing new products to increase store profit.
Insurance Customer Service Representative, 12/2006
to 03/2008
Aequicap Insurance – City , STATE
Aequicap Insurance – City , STATE
- Evaluated insurance policies and analyzed damages to determine coverage.
- Calculated quotes and educated potential clients on insurance options.
- Tracked the progress of all outstanding insurance claims.
- Updating insurance claims with corresponding documents to expedite the settlement process.
Crew Scheduler 1, 05/2017
to Current
Spirit Airlines – City , STATE
Spirit Airlines – City , STATE
- Schedule, monitor, and provide efficient customer service to the pilots and flight attendants of Spirit Airlines following contractual and regulatory rules insuring adequate crewing of flights and maintaining the integrity of Spirit's flight schedule.
- Continuous monitoring of legalities for all flight crews on duty insuring legal duty and rest requirements are met
- Effective application of CBA and FAR 117 regulations regarding Pilot and Flight Attendant scheduling
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Resume Overview
School Attended
- Sheffield School of Aeronautics
- Broward College
- Sheridan Technical Center
Job Titles Held:
- Air Traffic Control Specialist Trainee
- Customer Service Supervisor
- Insurance Customer Service Representative
- Crew Scheduler 1
Degrees
- Certification and License : Aircraft Dispatch , 2017
Associate of Applied Science : Air Traffic Control , 2012
Certification and License : Automotive Service Technology , 2010
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