Highly skilled employee, extremely motivated and qualified making me the best fit for Aircraft Dispatcher. This opportunity will allow me to develop my career in the Aviation industry. I have many years of customer service experience and numerous years in aviation subject knowledge and training. Performance under pressure and the ability to multi task has resulted in my meeting and exceeding objectives.
Skills
Excellent flight planning skills
Strong non graphic weather skills
Familiar with Boeing 727-200 aircraft
Knowledgeable in computer flight plan systems
Knowledge of navigation procedures, air navigation facilities and air traffic control procedures
Calm under pressure
Expert problem solver
Federal Aviation Administration regulations
Education
Sheffield School of AeronauticsPlantation, FLExpected in 2017 ā āCertification and License:Aircraft Dispatch - GPA:
Broward CollegeMiramar, FLExpected in 2012 ā āAssociate of Applied Science:Air Traffic Control - GPA:
Sheridan Technical CenterHollywood, FLExpected in 2010 ā āCertification and License:Automotive Service Technology - GPA:
Certification and Licensures
FAA Aircraft Dispatcher, 2017
FAA Certified Tower Operator, 2012
Work History
Fiserv, Inc. - Air Traffic Control Specialist Trainee San Jose, CA, 07/2016 - 11/2016
Positive separation of aircraft using approved separation minima and automated procedures.
Issuance of safety alerts based on primary and secondary radar data.
Dissemination of NOTAMS and METARS.
En Route air traffic control training in the National Airspace System.
Supervision of cashiers and departments, while maintaining the Electronic Article Surveillance program.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Met all customer call guidelines including service levels, handle time and productivity.
Strong leader of customer support staff.
Collaborate with
management in showcasing new products to increase store profit.
Aequicap Insurance - Insurance Customer Service Representative City, STATE, 11/2006 - 02/2008
Evaluated insurance policies and analyzed damages to determine coverage.
Calculated quotes and educated potential clients on insurance options.
Tracked the progress of all outstanding insurance claims.
Updating insurance claims with corresponding documents to expedite the
settlement process.
Spirit Airlines - Crew Scheduler 1 City, STATE, 04/2017 - Current
Schedule, monitor, and provide efficient customer service to the pilots
and flight attendants of Spirit Airlines following contractual and
regulatory rules insuring adequate crewing of flights and maintaining
the integrity of Spiritās flight schedule.
Continuous monitoring of legalities for all flight crews on duty insuring legal duty and rest requirements are met
Effective application of CBA and FAR 117 regulations regarding Pilot and Flight Attendant scheduling
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