LiveCareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Energetic and flexible with 3.5 years of experience in retail sales. Driven with professional focused results. Reliable and friendly customer service

Highlights
  • Store planning and design
  • Organized
  • Time management
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Flexible schedule
  • Personnel training and development
Accomplishments
  • Routinely helped as many as 100 customers each day in a high-volume retail outlet.
  • Received 15 out of 20 “exceeds expectations” ratings on performance reviews per year.
  • Met monthly sales goals for 5 months straight.
Experience
09/2011 to 06/2015 Agricultural Sales Farm And Fleet | City, STATE,
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Helped customers select products that best fit their personal needs.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Built customer confidence by actively listening to their concerns and giving appropriate feedback.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Built and maintained effective relationships with peers and upper management.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Informed customers about all product lines and services offered by the company.
  • Marked clearance products with updated price tags.
  • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Education
Expected in 2017 High School Diploma | Physical Therapy Blackhawk, Moline, IL GPA:

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Resume Overview

School Attended

  • Blackhawk

Job Titles Held:

  • Agricultural Sales

Degrees

  • High School Diploma

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