Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task. Energetic and flexible with 3.5 years of experience in retail sales. Driven with professional focused results. Reliable and friendly customer service
Highlights
Store planning and design
Organized
Time management
Detail-oriented
Excellent multi-tasker
Strong communication skills
Flexible schedule
Personnel training and development
Accomplishments
Routinely helped as many as 100 customers each day in a high-volume retail outlet.
Received 15 out of 20 “exceeds expectations” ratings on performance reviews per year.
Met monthly sales goals for 5 months straight.
Experience
09/2011 to 06/2015Agricultural SalesFarm And Fleet | City, STATE,
Answered customers’ questions and addressed problems and complaints in person and via phone.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
Completed floor replenishment to guarantee size availability and promote customer satisfaction.
Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Built and maintained effective relationships with peers and upper management.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.Informed customers about all product lines and services offered by the company.
Marked clearance products with updated price tags.
Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
Education
Expected in 2017High School Diploma | Physical TherapyBlackhawk, Moline, ILGPA:
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