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Agent Representative Resume Example

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AGENT REPRESENTATIVE
Professional Summary
Compliance and Business Development Manager from a Health and Social Care and Business integral background with sixteen years of dynamic practicality in the field of Nursing, inclusive of almost years of inestimable Business and managerial experience (ECM). More than four years of successful professional operation of sole proprietary business in Business and Consultancy. Highly focused, extremely creative and motivated with well developed strategic and decision making skills. Has extensive experience in orchestrating suitable planning and systematic execution throughout the service/product life cycle and customer specifications. Aptitude in defining service/product vision, relevant sales tactics, effective teamwork and networking with Sales representatives, Marketing professionals and Agencies, IT and different levels of management to achieve viable revenue, customers' satisfaction, goals, quality staff recruitment and training, innovation and maintenance of commendable Regulatory compliance. Possessing excellent oral and written communication skills including presentation competence in delivery to diverse audiences. Currently looking for a suitable position. Price setting; Packaging strategies; Product management; Business development; Distribution; Product launching Sales and Marketing; Project Management; Quality assurance; ECM & IT; Product Marketing;customer relationship; Process improvement; Operations Management; Staff Supervision; Team building/ Leadership; Employee training; Regulatory Compliance; Vendor Relations; Ordering & Purchasing; Business/Revenue Growth; Relationship building, conflict Resolution; Inventory Management Analytical CPA skilled in financial and managerial accounting practices and procedures. Detail-oriented bookkeeping professional with 3+ years experience applying financial and managerial accounting practices. Highly qualified, detail-oriented and hardworking Compliance  Manager with more than 10 years of experience. Proficient in research, writing, case management and client relations. Expert computing and technology skills including competence in multiple software applications, website design (HTML), CMS and hosting, networking issues and social media. Highly qualified, detail-oriented and hardworking  Business Manager with more than 10 years of experience. Proficient in research, writing, case management and client relations. Expert computing and technology skills including competence in multiple software applications, website design (HTML), CMS and hosting, networking issues and social media. Innovative and perceptive individual  defined by ability to rapidly understand new technologies and gain new skill sets. Seeking to bring an understanding of changing business processes to a collaborative position as Business Consultant. Self-motivated General Manager with  years managerial experience seeking a challenging position with a motivated investment team. Talented Business Analyst with proven success in collaborating with cross-functional and virtual teams to implement best practices and achieve shared goals. Experienced in working across all phases of project lifecycles to meet the stakeholders' strategic plan. Versatile Project Manager who thrives in dynamic, challenging and fast-paced professional environments. Assertive and enthusiastic with a diverse background and an unsurpassed work ethic. Project Manager with background in business development requiring collaborative processes and product development. Seeking the opportunity to bring a track record of successfully delivering products on time and under budget to a growing tech firm. Exceptionally organized and efficient Office Manager with over 16 years experience in the office environment. Seeking a challenging role in a dynamic software company.
Core Qualifications
  • Client -focused
  • Proficiency in Computer Literacy
  • Operations Management
  • Results -oriented
  • Analytical reasoning
  • Cost Benefit Analysis (CBAs)
  • Budget analysis
  • Implementing new business systems
  • Leading large organizations
  • Strategic planning
  • Improving product quality
  • Business Requirements Document (BRD)
  • B2B sales and service
  • Mobile technologies and services
  • Social media and networks
  • CMS
  • Microsoft Office Suite
  • PowerPoint
  • Managing multiple priorities
  • Conflict resolution
  • Conflict resolution
  • Critical thinking
  • Eye for detail
Microsoft Office Suite
PowerPoint
Managing multiple priorities
Conflict resolution
Critical thinking
Eye for detail
  • Excel in Customer Service and Marketing Approach
  • Change management
  • Contract, negotiation/review/drafting
Experience
Agent Representative
June 2013 to Current
Alliant - Richmond , VA
  • Established and maintained effective communication system.
  • Assessed the need for new or enhanced systems and applications.Ensure consistent and comprehensive investor protection.
  • Provided strategic oversight of and input on the product roadmap. Ensured exceptional client service and quality product offerings. Ensured deliverables were within budget, on schedule and of superior quality. Planned, coordinated and controlled daily operations of the organization. Dispensed guidance, direction and authorization to carry out major plans. Tracked departmental output. Implemented corrective actions. Reviewed sales price and operating costs. Provided strategic direction on prioritization, integration and resource application. Ensured the availability of professional talent needed to meet business objectives. Ensured work was accomplished in a safe manner in accordance with established operating procedures and practices. Trained and supported users during new system implementations and upgrades. Organized meetings. Represented the company at industry meetings. Planned and managed event logistics. Handled telephone inquiries. Documented business requirements, functional specifications and training procedures. Maintained or improved margins over previous years. Implemented processes to streamline workflow. Negotiated lucrative partnerships with George Baptiste Building And Plumbing Services Ltd &  Social services placement team for LEARNING DISABILITIES. Increased sales force by 95%. Planned and executed Health Services Management projects. Effectively controlled the release of proprietary and confidential information for general client lists. Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies. Prepared correspondence, accounting and financial documents for analysis
  • .Provide families or prospect with streamlined information and products that assist them in becoming properly protected, debt free, earn and income and the means of building their own business towards financial freedom.
  • Ensured informed choices by implementing a Financial Needs Analysis.
  • Send notification or email notice to the customer regarding any changes to their account, billing, with receipt acknowledgment.
  • Effective marketing strategies and attitude that allow for transparency and personal interaction and building of long term treasured relationships.
  • Educate and train Other Agents or Candidate about the proper use of the services and systems in place in relation to their purchase chosen payment plans.
  • Enroll candidates online for studies,while engaging with them, supervise their attendance to classroom courses and provide guidance and supervision for achieving their licenses.
Business Consultant & A1 Assessor
May 2009 to June 2013
Business & Compliance; Consultancy - City , STATEMaintained or improved margins over previous years.
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Reviewed and provided comments on the adequacy of documents and took necessary steps to cure any deficiencies.
  • Prepared correspondence, accounting and financial documents for analysis. Prepared departmental contracts for attorney approval. Monitored multiple databases to keep track of all company inventory. Expert in attaining contract with Companies, Agencies and private individuals to assist in identifying their business problems and designing appropriate solutions to those problems.
  • Provide guidance through technology and operational improvement process that includes duties such as research,analysis, planning, examining, executing the projects and evaluating the output involved.
  • Acquire collateral or loans for start up and existing Businesses.
  • Audit, compile and update Health and safety and other Regulatory practices.
  • Recognize and record the distribution channel and functional requirements of the system so that innovative strategies and logistical solutions are applied towards achieving a Competitive Market advantage.
  • Perform suitable evaluations/meetings monthly, quarterly and annually to examine Service/product penetration into the market and enhance workforce development programs and partnerships.
  • Provide pertinent information for business security, and to minimize outflows and risk, and maximize avenues to increase profitability, Productivity and protection of investments, paying attention to details.
Compliance and Business Development Manager
March 2009 to June 2011
Goldsmith Personnel Ltd - City , STATE
  • Setting up the fundamental and systematic aspects of the Business.
  • Identifying the strategies and Health and safety component to meet the desired standards required.
  • Incorporating business Proposals Plans suitably with the service /product life cycle.
  • Involved in acquiring collateral/loan to expand the diversify the Business as specified by customers.
  • Writing and updating Policies and Procedures inclusive of Health and Safety Statements and implementing to enhance the staff quality and the overall performance.
  • Project management and negotiating strategic approach with content and technological partners to provide viable and quality/winning service/product.
  • Responsible for proposing a overall budget, delivering monthly revenue forecasts via scheduled meetings.
  • Plan and develop the right marketing strategies to get the service/product noticed by targeted audience.
  • Involved in marketing,sales and service/product development and business initiatives.
  • Provide a wide degree of creativity and latitude, utilizing of a variety of field concepts and practices.
  • Brief and train the work force to enhance awareness, demand and promotion of sales and performance.
  • Set service/product pricing for new product releases to meet revenue and profitability goals.
  • Deliver visual and audio presentations for bidding and successful demonstration to customers' satisfaction.
  • Effective leadership skills with consistent track record successfully employing and harnessing best business practices and innovations.
  • Continuous improvement of efficiency and quality/safety of the service/ product and business operation.
  • Reduce operating cost, whilst increasing productivity, all within timescales and budget.
  • Utilizing company' policies and procedures systematically and effectively towards dealing with issues/ disciplinary actions and complaints, contingency and emergency or disaster preparedness plan.
  • Attend seminars and conferences to develop new techniques, strategies and updated information to Effectively promote the launching of service /product and changes to expand and diversify the Business.
  • Plan, coordinate, direct various aspect of business development and delegate tasks to improve performance.
  • Supervision of recruitment , training workforce development plan and overall performance of the business.
  • Conduct Risk assessments,reviews and present recommendations to Service Director / senior management Business Development Excellent lead generation and development skills and maintaining relationships with key vendors/customers.
  • Ability to recognize and chase up new business opportunities and increasing brand awareness and Quality.
  • Develop content for Service/product to market to customers and obtain company collateral.
  • Promote Business proposals and presentations and develop customer care programs for sales success.
  • Identify along with other Managerial and marketing staff, suitable sale tools and training packages to increase staff awareness and competence; and essential links to networking with crucial external Agencies/professionals.
Education
High School Diploma : Management, Dec 2008CMI - City, United Kingdom
  • Coursework in Level 5 executive Management
  • Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing
  • Coursework in International Finance, Statistics and Microeconomics
Science Business Administration InternationalBusiness, 2019Argosy University - City, State, USA
  • Emphasis in Business Administration
Science Business Administration, 2015American Intercontinental University - City, State, USA
  • Emphasis in Business Administration
Associate of Science : Web Design, 2012Chartered Management Institute - City, United Kingdom
High School Diploma : Management, 2007Polytechnic University - City, United KingdomRegistered Managers Award
Professional Affiliations
  • Member of Chartered Management Institute, Small Business Association (2008 - present)
  • Tae Kwando  Professional Club in United Kingdom 2007- 2009
  • Skill Care Link Officer to Social Care Enterprise, United Kingdom 2004- 2008
  • Placement Committee representative for  Mental Health Services, Camden Social Services, United Kingdom 2004- 2007
Relevant Experience
  • Reduced office expenses by finding smarter solutions for vendors, suppliers and services.
  • Increased sales force by 98%
  • Cut operating expenses by 95% year over year
  • ​Increase revenue by 35% in one year and increased to 55% the 
Business Development
  • Initiated two key partnerships which resulted in 35% & 55% in the following year in revenue Growth.
  • Process Improvement
    • Created new departmental procedures manual.
    • Assessed organizational training needs.
    Competitive Analysis
      Protective Services
      • Applied safety procedures and policies as outlined in Department Safety Manual.
    • Performed competitive analysis to make recommendations for future company growth.
Skills
approach, audio, billing, budget, business development, Competitive, Computer Training, conferences, content, Continuous improvement, creativity, customer care, designing, product development, email, senior management, Financial, functional, investments, leadership skills, Director, Managerial, marketing strategies, marketing, Market, meetings, Needs Analysis, negotiating, networking, Policies, presentations, pricing, Project management, promotion, Proposals, Quality, recruitment, research, Safety, sales, seminars, strategic, Supervision, Web Designer
  • Sales Software: Salesforce.com, TapScan
  • Public Relations Software: Bacon's Mediasource, Factiva
  • Desktop Publishing Software: Photoshop, Illustrator, HTML
,Healthcare: intravenous therapy, MEDISOFT, computerized charting, STD counseling, breastfeeding educator People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
Additional Information
  • PROFESSION QUALIFICATION [SEPT 1995 TO 2008]
  • Registered Manager Award RMA)
  • National Vocational Qualification - A1 Award
  • Social Science Certificate in Social Work (MHO, CPN)
  • Associated Degree in science (AS)
  • Registered Mental Nurse (RMN/RN)
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

71Average
Resume Strength
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  • Word choice
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Resume Overview

School Attended

  • CMI
  • Argosy University
  • American Intercontinental University
  • Chartered Management Institute
  • Polytechnic University

Job Titles Held:

  • Agent Representative
  • Business Consultant & A1 Assessor
  • Compliance and Business Development Manager

Degrees

  • High School Diploma : Management , Dec 2008
    Science Business Administration InternationalBusiness , 2019
    Science Business Administration , 2015
    Associate of Science : Web Design , 2012
    High School Diploma : Management , 2007

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