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Agent Resume Example

Resume Score: 90%

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AGENT
Career Focus

Business-Driven with background in media, cash handling, Insurance, food services, and logistics.I am results-oriented with the ability to lead Expertise in developing client relations.Hands-on very Hardworking, and Highly motivated towards success. I have strong ability to work within teams and multi-task projects under strict deadlines.

Summary of Skills
  • Conflict resolution
  • Complex problem resolution
  • Communications audits
  • Strategic planning
  • Marketing materials development
  • Client acquisition
  • Data mining
  • Reporting
  • Sales
  • Customer Needs Assessment
  • Computer Proficient
  • Creative Problem Solving
  • cash handling
Accomplishments

Marketing Requirements

  • Worked with customers to define and develop business cases for new products
  • Wrote marketing requirements documents for future product development.

Organizational Development 

  • Implemented strategy targeting high-profile clientèle.
  • Product Roll-Out
  • Responsible for marketing for product launch

Professional Experience
Primerica College Park, MDAgent11/2015 to Current
  • Worked with cross functional resources to implement direct marketing programs.
  • Reviewed, researched and negotiated insurance, health plans, benefit packages and other contracts.
  • Communicated with customers, employees and other individuals to answer questions and explain information.
DUNKIN DONUTS Bowie, MDCashier02/2015 to 02/2015
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Request information or assistance using paging systems.
CEVA LOGISTICS ODENTON MDOdenton, MDDelivery Driver helper09/2014 to 12/2014
  • Present bills and receipts and collect payments for goods delivered or loaded.
  • Load and unload trucks, vans, or automobiles.
  • Verify the contents of inventory loads against shipping papers.
  • Maintain records, such as vehicle logs, records of cargo, or billing statements, in accordance with regulations.
  • Read maps and follow written or verbal geographic directions.
  • Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
IRIE CAFE CAPITOL HEIGHTS MDCapitol Heights, MDAssitant Manager/Cashier/Cook06/2012 to 11/2014
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
  • Train new Employees and manage floor.
  • Determine price schedules and discount rates.
  • Tend or operate and control equipment such as kettles, cookers, vats and tanks, and boilers, to cook ingredients or prepare products for further processing.
  • Clean, wash, and sterilize equipment and cooking area, using water hoses, cleaning or sterilizing solutions, or rinses.
  • Observe gauges, dials, and product characteristics, and adjust controls to maintain appropriate temperature, pressure, and flow of ingredients.
  • Remove cooked material or products from equipment.
  • Turn valves or start pumps to add ingredients or drain products from equipment and to transfer products for storage, cooling, or further processing.
  • Measure or weigh ingredients, using scales or measuring containers.
  • Notify or signal other workers to operate equipment or when processing is complete.
  • Read work orders, recipes, or formulas to determine cooking times and temperatures, and ingredient specifications.
  • Activate agitators and paddles to mix or stir ingredients, stopping machines when ingredients are thoroughly mixed.
  • Set temperature, pressure, and time controls, and start conveyors, machines, or pumps.
DREW HOME STUDIO Bowie, MDHead Engineer01/2009 to 12/2013
  • Synchronize and equalize prerecorded dialogue, music, and sound effects with visual action of motion pictures or television productions, using control consoles.
  • Keep logs of recordings.
  • Record speech, music, and other sounds on recording media, using recording equipment.
  • Report equipment problems and ensure that required repairs are made.
  • Reproduce and duplicate sound recordings from original recording media, using sound editing and duplication equipment.
  • Separate instruments, vocals, and other sounds, and combine sounds later during the mixing or post production stage.
  • Prepare for recording sessions by performing activities such as selecting and setting up microphones.
  • Regulate volume level and sound quality during recording sessions, using control consoles.
  • Mix and edit voices, music, and taped sound effects for live performances and for prerecorded events, using sound mixing boards.
  • Create musical instrument digital interface programs for music projects, commercials, or film post production.
Education
High School Diploma:BusinessMay 2014DUVAL HIGH SCHOOL, LANHAM, MD, United States
Professional Affiliations

Primerica

Skills
  • Communication skills with customers to answer questions and explain information.
  • Sales
  • customer Service
  • Business Development
  • Client Relations
  • Computer Literate
  • Creative Problem Solving
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Primerica
  • DUNKIN DONUTS
  • CEVA LOGISTICS ODENTON MD
  • IRIE CAFE CAPITOL HEIGHTS MD
  • DREW HOME STUDIO

School Attended

  • DUVAL HIGH SCHOOL

Job Titles Held:

  • Agent
  • Cashier
  • Delivery Driver helper
  • Assitant Manager/Cashier/Cook
  • Head Engineer

Degrees

  • High School Diploma : Business May 2014

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