LiveCareer-Resume

aftercare worker resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Reading skills
  • Age-appropriate activities
  • Housekeeping abilities
  • Early childhood knowledge
  • Creative arts talent
  • Behavior management techniques
  • Sanitation understanding
  • Lesson plan development
  • Team building
  • Planning and coordination
  • Communications
  • Project organization
  • Inventory management
  • Team management
  • Organization
  • Problem resolution
  • First Aid/CPR
  • Supervision
  • Relationship development
  • Customer service
Education and Training
South Broward High School Hollywood, FL Expected in 06/2018 ā€“ ā€“ High School Diploma : - GPA :
Experience
Roche Bros - Aftercare Worker
Bridgewater, MA, 09/2018 - Current
  • Led children in tidying up, handwashing and [Task] to teach responsibility.
  • Engaged groups of culturally diverse children in creative, safe and focused setting.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Kept children safe and secure at all times.
  • Implemented and oversaw activities centered on promoting learning and imaginative play.
  • Managed administrative program tasks such as taking attendance, updating logs and tracking supplies.
  • Recorded information about behavior, food service and medication dispensing.
  • Incorporated music and art activities to encourage creativity and expression.
  • Enforced rules to teach manners and maintain safe environment.
  • Assisted children in development of social, communication and problem-solving skills.
  • Led developmentally appropriate activities for [Type] and [Type] children.
  • Secured indoor and outdoor premises to protect children under care.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Improved group and individual behavior by employing positive management strategies.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Delivered direct, supervised care to groups of children between ages [Number] and [Number].
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Assisted children in developing fine motor skills in preparation for preschool and kindergarten.
  • Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Maintained organized and clean classroom and work areas.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Identified concerns and signs of emotional or developmental problems and discussed issues with management and families.
  • Provided nurturing and appropriate environment for children ranging in age from (5) to (12).
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Cared for up to 20 children ranging in age from 5 to 12.
Roche Bros - Customer Service Cashier
Easton, MA, 06/2017 - 08/2018
  • Shared detailed information regarding [Product or Service] options to help customers make decisions.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Greeted customers and responded to informational requests.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Counted product stock to maintain inventory records.
  • Arranged updated promotional displays every [Timeframe].
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Burger King - Customer Service Cashier
City, STATE, 07/2016 - 01/2017
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed credit card, EBT and gift certificate payments in electronic computer systems.
  • Redeemed coupons and cross-sold products to maintain customer satisfaction levels.

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Resume Overview

School Attended

  • South Broward High School

Job Titles Held:

  • Aftercare Worker
  • Customer Service Cashier
  • Customer Service Cashier

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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