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aerial division assistant resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Gifted program support professional with 10 years of experience collaborating with program leaders to accomplish aerial mosquito control, including airplane and drone work. Skilled at assisting with daily activities as well as seasonal research to propel program growth. Superb prioritization skills in fast-paced workplace.

Skills
  • FAA regulations
  • Scheduling and calendar management
  • Legal documentation and reporting
  • Records management systems
  • New business development
  • Sensitive material handling
  • Sales plan implementation
  • Meeting planning
  • Travel administration
  • Expense reporting
  • Professional networking
  • Issue response and resolution
  • Recordkeeping and bookkeeping
  • Calendar management
  • PC proficient
  • Inventory systems
  • Executive presentation development
  • Technologically savvy
  • Event coordination
  • Meeting participation
  • Schedule management
  • Report analysis
  • Employee training and development
Experience
07/2011 to Current
Aerial Division Assistant Accor Hotels Boston, MA,
  • Planned routine operations and special projects under direction of operations manager.
  • Worked closely with other departments on special projects.
  • Performed clerical tasks for senior team members.
  • Assisted director and controller with special projects.
08/2008 to 07/2011
Head Bartender Firstbank Evergreen, CO,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Properly poured, mixed and blended recipes to prepare and serve mixed drinks, spirits and wines.
  • Handled complaints and disputes from customers to promote customer satisfaction.
  • Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Trained 4 new bartenders to increase knowledge of drink preparation and upselling techniques.
03/1997 to 07/2004
Plant Nursery Worker Art Of Landscaping City, STATE,
  • Swapped out plant containers and flowerbeds each spring, summer and fall.
  • Assessed needs of seasonal, annual and perineal plants and identified pests and other issues that could hinder growth.
  • Read and followed landscaping plans to install plants and fixtures for residences and businesses.
  • Meticulously oversaw various cultivation stages for different trees, shrubs and plants to maximize growth.
  • Adhered to watering schedule to keep greenhouse plants healthy and well-maintained.
1985 to 1985
Credit Card Customer Service Representative Trust Co Bank City, STATE,
  • Greeted customers with energy and enthusiasm, analyzed prospects' behavior, built rapport, championed services being offered and presented enticing opportunity to become cardholder.
  • Explained and clearly articulated benefits of specific credit card and available credit levels and executed application process from start to finish in compliance with regulations.
  • Delivered customer support to service purchasers, including advocating for client needs and resolving complaints from card usage experiences.
  • Trained and equipped new team members to sell credit cards to consumers by modeling sales approach followed by supporting and coaching trainees in initial sales efforts.
  • Developed comprehensive understanding of financial statements, enhancing opportunities to assess risk.
  • Assessed customer credit files regularly to review receivables.
  • Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Answered 30 plus inbound calls per day and directed to designated individuals or departments.
Education and Training
Expected in 12/1983
Associate of Arts: Journalism
Clayton State College - Forest Park, GA,
GPA:
Expected in
: English Language And Literature
University Of Ga - Athens, GA,
GPA:
Additional Information

For many years, I have enjoyed pottery and jewelry making as a hobby/income supplement. For the last 3 years, I have also managed my home on the vacation rental market. I am exploring a career change due to the excessive travel in my current position In mosquito management.

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Resume Overview

School Attended

  • Clayton State College
  • University Of Ga

Job Titles Held:

  • Aerial Division Assistant
  • Head Bartender
  • Plant Nursery Worker
  • Credit Card Customer Service Representative

Degrees

  • Associate of Arts
  • Some College (No Degree)

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