LiveCareer-Resume

advertising sales representative resume example with 7 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

The past 5 years I have been a executive member of the Wharton PTO as Treasuerer. I have run the Christmas shop and worked closely with the teachers. I am also currently the Mountain Area Girl Scout leader as well as the Treasuerer of the National Pike Service Unit of Fayette County Girl Scout Association.

Skills
  • Strong lead development skills
  • Cross-selling and upselling
  • Regional accounts
  • Excellent negotiating tactics
Experience
Advertising Sales Representative, 08/2005 - 02/2009
Saga Communications, Inc. Springfield, IL,
  • Prospected and cold-called customers to develop new sales leads.
  • Helped customers design and layout spec ads.
  • Presented engaging media packages and advertising options to prospects.
  • Upsold advertising packages and options to customers by making outbound sales calls.
  • Used persuasive techniques to overcome objections and close new sales opportunities.
  • Negotiated pricing following company procedures to close sales with new advertisers.
  • Explained to clients how specific types of advertising helped promote customer products or services.
  • Sold print, online, niche publication, newspaper inserts, direct mail and related printed products.
  • Leveraged market analytics to secure new clients in growing territories.
  • Managed and retained existing client accounts.
  • Participated in incentive programs and contests designed to support achievement of production goals.
  • Provided clients with estimates of [Product or Service] advertising.
  • Optimized revenue levels by developing engaging promotional programs.
  • Served as integral team member increasing revenue by [Number]%, in [Year].
  • Established numerous new accounts, boosting profits significantly.
  • Applied lead generating methods in high number of cold calls per day.
  • Managed organization's largest region, performed full sales cycle duties, and increased annual sales.
Travel Agent, 07/2004 - 08/2005
Atlas World Group, Inc. Evansville, IN,
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians and business executives.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Increased bottom-line revenue, monitoring travel competitor activity to maintain most competitive rate.
  • Aided senior leadership during executive decision-making process, and generated daily reports to recommend corrective actions and improvements.
  • Explained security issues and protocols with individuals traveling to highly insecure areas like [Location].
  • Eliminated project gaps and maintained accurate airline regulations and tariffs and travel law knowledge.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Travel Agent, 02/2002 - 07/2004
Atlas World Group, Inc. Oakville, CA,
  • Responded immediately to clients' questions, issues, and complaints and found effective solutions when required.
  • Handled travel arrangements for groups, couples, executives and special needs clients.
  • Took payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
  • Addressed client inquiries and resolved issues and complaints regarding various travel arrangements.
  • Sustained operational efficiencies, coordinating domestic/international customer travel accommodations while managing airfare, hotel bookings and rental car reservations.
  • Asked open-ended questions to best understand client needs and determine best travel offerings.
  • Enhanced customer satisfaction ratings, researching travel options, negotiating rates, presenting best deals and resolving issues efficiently.
  • Established base of loyal clientele due to excellent listening and research skills and keen understanding of travel budgets.
  • Cultivated strong value-added relationships with customers daily by delivering accurate travel itinerary and knowledge to drive business development.
  • Explained benefits of purchasing travel insurance with clients.
  • Mitigated financial discrepancies, accurately collecting customer fees, managing refunds and providing accurate travel documentation.
  • Researched and created memorable and exquisite travel itineraries for high-level clients, celebrities, politicians and business executives.
  • Communicated security issues and protocols to clients traveling to unstable countries or locations.
  • Promoted product branding initiatives, ensuring travel brochures and promotional literature are displayed prominently.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Strengthened traceability by developing organization systems for contracts, records, reports and agendas.
  • Increased bottom-line revenue, monitoring travel competitor activity to maintain most competitive rate.
  • Provided top quality control to eliminate downtime and maximize revenue.
  • Aided senior leadership during executive decision-making process, and generated daily reports to recommend corrective actions and improvements.
  • Explained security issues and protocols with individuals traveling to highly insecure areas like [Location].
  • Eliminated project gaps and maintained accurate airline regulations and tariffs and travel law knowledge.
  • Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Education and Training
Associate of Arts: Hospitality Management And Business , Expected in 05/1991
-
Sawyer School of Business - Pittsburgh , PA
GPA:
Status -
High School Diploma: , Expected in 06/1990
-
Plum Senior High School - Pittsburgh, PA
GPA:
Status -

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Resume Overview

School Attended

  • Sawyer School of Business
  • Plum Senior High School

Job Titles Held:

  • Advertising Sales Representative
  • Travel Agent
  • Travel Agent

Degrees

  • Associate of Arts
  • High School Diploma

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