admitting representative resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Admitting Clerk manages large daily workload of patient registrations with efficiency and skill. Effective operating in fast-paced environments to determine amounts owed, collect payments and verify schedules. Highly accurate and well-organized. Hardworking administrative professional well-versed in verifying coverage and coordinating hospital paperwork. Excellent communication and problem-solving skills with a self-motivated nature and strong attention to detail. Flexible hard worker ready to learn and contribute to team success.

  • Helpful and Service-Oriented
  • Organized and Efficient
  • Resolving Problems
  • Caring and Empathetic
  • Calm and Effective Under Pressure
  • Registration and Scheduling
  • Communicating to Patients and Families
  • Documenting and Recording Information
  • Gathering Information from Patients
  • Administrative and Office Support
  • Professional Bedside Manner
  • Medical Terminology
  • Medical Services Administration
  • Multi-Line Telephone Systems
  • Conflict Resolution
  • Attention to Detail
Admitting Representative, 02/2016 - Current
Children's Hospital Of Orange County Santa Ana, CA,
  • Checked patient information and insurance coverage.
  • Coordinated patient paperwork and charts.
  • Determined charges and collected co-pays.
  • Completed registrations for laboratory work, surgical procedures and radiology.
  • Maintained knowledge of community services and resources and referred patients to appropriate organizations.
  • Facilitated communication between patients, medical and administrative staff, administrative staff and regulatory agencies.
  • Received patient inquiries or complaints and directed to appropriate medical staff members.
  • Helped patients obtain health care services by setting up referrals.
  • Explained policies, procedures and services to patients.
  • Used sliding payment scale to assess fair charges for patient healthcare.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Accounting Representative, 06/2007 - 01/2016
Dovers Downs Inc Dover, DE,
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
  • Processed customer payments and set up payment plans.
  • Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
  • Trained new clerks on , checking for thorough comprehension for excellent work.
Mental Health Specialist, 03/2005 - 06/2007
Massachusetts General Hospital Chelsea, MA,
  • Adhered to HIPAA confidentiality requirements by safeguarding files.
  • Referred clients to external resources for additional support.
  • Interviewed clients to gather data of social and psychiatric relevance.
  • Met with 25 clients weekly.
  • Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
  • Assisted clients with identifying feelings and behaviors by asking open-ended questions.
  • Documented all patient information, including service plans, treatment reports and progress notes.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
Office Manager, 02/2000 - 06/2005
Vsc Fire & Security, Inc Mobile, AL,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Directed and oversaw office personnel activities.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Oversaw CRM updates and backups, report generation and troubleshooting requisition.
  • Mitigated regulatory risks by guaranteeing program requirements met compliance standards.
Education and Training
High School Diploma: , Expected in 06/1998
Skyline High School - Oakland, CA
Status -
Emt Certification: Medical Assisting, Expected in 08/1999
Merritt College - Oakland, CA
Status -

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Resume Overview

School Attended

  • Skyline High School
  • Merritt College

Job Titles Held:

  • Admitting Representative
  • Accounting Representative
  • Mental Health Specialist
  • Office Manager


  • High School Diploma
  • Emt Certification

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