Admitting Representative Resume Example Doctors Hospital Of Manteca

ADMITTING REPRESENTATIVE

Summary

Professional Administrative Assistant with 10 years of experience with accounting and payroll. 2 years in Admitting with high knowledge of medial billing and insurance.

Experience

Doctors Hospital of Manteca Manteca, CA Admitting Representative 09/2014 to Current

Instruct & review with patient, information concerning hospitalization.
Ascertain health plan status, research eligibility & collect information.
Identifies all uninsured or under-insured patients ; refer to Financial Counselors for further action if uninsured.
Obtains verification & necessary pending authorizations from insurers.
Promote patient satisfaction & retention through the successful facilitation of the revenue collection process.
Calculate member liability based on benefit plan.
Inform patient/agent & collect appropriate cost share payments for services rendered.
Notify patient & when possible collect financial liability for elective procedures & document all interactions.
Contact all discharged patients to attempt collection of financial liability & document all interactions.
Research payment records of all non-paying patients with liabilities, utilizing system records and report findings.
Interview patients for pre-admission or admission to the hospital, collecting personal, demographic and financial.
Enter complete data into the information systems & review for accuracy per department, local, regional, & regulatory compliance.
Affix identification bracelet to the patient's wrist.
Understand & abide by the HIPAA regulations and Compliance.
Provide up-to-date information concerning admission & hospital practices & administrative procedures per HIPAA guidelines.
Evaluate & attempt to resolve/refer public & patient concerns as they arise.
Facilitate the timely admission of patients throughout the hospital by coordinating patient information w/ the physicians, Emergency Room, Clinic Departments, House Nursing Supervisor, Patient Care Unit Staff, & outside Care Coordinators per local policy.
Facilitate appropriate bed assignments & communicates information to staff.
Maintain accurate record of cost share status of all patients with liabilities, utilizing revenue tracking system as determined by management.
Obtain appropriate signatures on permits & consents per California Hospital Association (CHA) consent guidelines.
Prepare related admission paperwork in advance to facilitate a timely admission process.
Assemble & coordinate admission materials to create a comprehensive admission package.
Receive, document, secure & release patient valuables according to Procedure as appropriate.
Initiate membership records on all newborns per local policy.
Distribute admission materials to proper locations.
Participate in problem-solving as needed to assure organizational revenue targets & customer satisfaction.
Escort or arrange for patient escort to assigned room or area per local policy.
Answer phones in a professional, courteous & positive manner promoting excellent customer relations when providing information/directions to physicians, staff & public.
Work in a team environment continually enhancing required skills through scheduled training sessions or individually.
Attend required meetings, workshops & in-services.
Perform other related duties as required.

Progress Rail Services Stockton, CA Administrative Assistant I 07/2007 to 12/2013

Managed daily office operations and maintenance of equipment.
Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports.
Identified staff vacancies and recruited, interviewed and selected applicants.
Posted open positions on company and social media websites.
Recruited and interviewed applicants as needed.
Answered employee questions regarding benefits, payroll and resolved any issues.
Conducted new employee orientation to foster positive attitude toward organizational objectives.
Advised manager on organizational policy matters and recommend needed changes.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created weekly and monthly budget reports.
Properly routed agreements, contracts and invoices through the signature process.
Received and screened a high volume of internal and external communications, including email and mail.
Process weekly payroll, payroll deductions and all employee benefits.
Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
Work with several vendors on a weekly basis managing orders and supplies.
Processed an average of 100 invoices per month.
Calculated figures such as discounts, percentage allocations and credits.
Coded the general ledger and processed vendor invoice payments.
Opened and assigned new client accounts.
Researched and resolved billing and invoice issues.
Maintained accurate records and schedules.
Conducted monthly, quarterly and yearly inventories of warehouse stock.
Reported inventory balances and cycle counts quarterly.
Resolved service issues in a timely manner, including coordinating and processing returns.
Received incoming shipments and reviewed contents against purchase order for accuracy.
Verified and recorded the count and condition of cargo received.
10 key daily billing in Icar to load data and to produce reports.

Marie Callender's Modesto, CA Manager 10/2005 to 07/2007

Supervise employees, manage and operate the floor.
Effectively handled customer complaints and special requests.
Recruited and interviewed, hire and oversee training of staff.
Handled cash and deposits using the proper accounting procedures and documentation.
Accurately balanced cash register at all times.
Maintained stock levels to prevent shortages of critical inventory.
Maintain weekly Forecasting and Food & Beverage inventory.
Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
Maintained a positive working relationship with fellow staff.
Set up special events and private parties.
Promoted positive customer and associate relations through courtesy, service and professional appearance.
Managed cash handling, deposits, and store close procedures.

AGI, Valley Yellow Pages Lathrop, CA Account Executive / Sales 01/2004 to 01/2005

Generate new accounts, maintain current accounts.
Process and collect pass due accounts.
Assist clients in creating Ad's to meet their company needs.
Marketing and sales to various demographics.
Identified prospective customers using lead generating methods and performing cold calls daily.
Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.
Retained and ensured proper handling and care of existing client accounts.

Education

Associate: Applied Science Computer Business Management 2003 Heald Business College, Hayward, CA Applied Science Computer Business Management

Skills

10 key, accounting, Accounts Payable, administrative, Ad, Benefits, billing, Bookkeeping, brochures, Brochure, budget, cash handling, cash register, contracts, client, clients, customer relations, customer satisfaction, documentation, email, special events, Event Planning, Financial, Forecasting, general ledger, HIPAA regulations, information systems, inventory, regulatory compliance, letters, Marketing and sales, materials, meetings, Access, Excel, mail, office, Nursing, managing orders, organizational, Patient Care, Payroll, Policies, problem-solving, progress, Research, safety, sales, spreadsheets, Supervisor, supervisory, phone, Answer phones, websites, workshops

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Admitting Representative Resume Example

Resume Score: 100%