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Admitting Clerk Resume Example

Resume Score: 80%

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Brittany
Hall
Professional Summary

Capable of efficiently handling a high volume of patient registrations in a fast-paced environment. Adept at calculating amounts, collecting payments and checking schedules to provide the most accurate service. Knowledgeable Admitting Clerk with excellent multitasking abilities, a discrete nature and strong computer skills. Well-versed in hospital procedures, scheduling practices and forms. Ready to apply [Number] years of experience and take on a fast-paced new position. Accomplished [Job Title] proudly maintaining a highly productive, efficient and quality-driven environment at all times.

Skills
  • Organizing charts
  • Telephone etiquette
  • Data entry
  • Emergency room experience
  • Checking in patients
  • Coordinating paperwork
  • Verifying insurance
  • Reviewing patient information
  • Medical insurance
  • System updates
  • Payment collection
  • Insurance verifying
  • Interpreting physician orders
  • Professional bedside manner
Education
Logan High SchoolLogan, WV05/2013High School Diploma
Southern Community Technical CollegeLogan, WV2014Some College (No Degree): Elementary Education-basics
Fairmont State UniversityFairmont, WV2017Some College (No Degree): Elementary Education
Work History
Logan Regional Medical Center- Admitting Clerk
Logan, WV09/2018 - Current
  • Calculated collectible amount due for procedures
  • Registered patients for labs, surgeries and radiology
  • Verified patient details and insurance coverage and collected co-pays
  • Took copayments and compiled daily financial records
  • Explained plans for treatment and payment options
  • Reviewed and corrected claim errors to facilitate smooth processing
  • Assisted patients in filling out check-in and payment paperwork
  • Partnered with team of registered nurses to achieve overall well-being of all patients
  • Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
  • Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
  • Distributed course syllabus and communicated course standards and learning objectives to students
  • Facilitated timely check-in by greeting visitors and establishing purpose of visits
  • Collected and processed co-payments and out-of-pocket charges using appropriate software
  • Ensured safety and well-being of patients
Primanti Bros. Restaurant- Waitress
Clarksburg, WV08/2017 - 10/2018
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Achieved sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Displayed enthusiasm and promoted service to customers, successfully increasing referrals and walk-in business.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Scheduled reservations and managed seating arrangements in popular restaurant.
  • Prepared beverages and filled food orders for customers.
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
  • Used cash registers and credit card machines to cash out customers, handling up to $1500 in cash per event.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Decreased customer wait times by efficiently carrying 5 plates at one time without spilling or dropping food.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in numerous-seat restaurant.
  • Bussed and reset 8 tables per shift, working efficiently to keep dining room and work areas clean.
  • Assisted with various banquet food stations, set up and service to multiple dining areas.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Set dining tables to prepare for diverse types of events and follow strict service standards.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
John Bennett- Law Office Assistant
Logan, WV06/2013 - 08/2014
  • Scheduled and made appointments for 3 attorneys
  • Filed documents with courts on behalf of attorney
  • Diligently edited legal correspondence for grammar and spelling
  • Assisted attorneys in collecting information such as employment, medical and other records
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Logan Regional Medical Center
  • Primanti Bros. Restaurant
  • John Bennett

School Attended

  • Logan High School
  • Southern Community Technical College
  • Fairmont State University

Job Titles Held:

  • Admitting Clerk
  • Waitress
  • Law Office Assistant

Degrees

  • High School Diploma
    Some College (No Degree) : Elementary Education-basics
    Some College (No Degree) : Elementary Education

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