Admitting Clerk Resume Example
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ADMITTING CLERK
Professional Summary
Capable of efficiently handling a high volume of patient registrations in a fast-paced environment. Adept at calculating amounts, collecting payments and checking schedules to provide the most accurate service. Knowledgeable Admitting Clerk with excellent multitasking abilities, a discrete nature and strong computer skills. Well-versed in hospital procedures, scheduling practices and forms. Ready to apply [Number] years of experience and take on a fast-paced new position. Accomplished [Job Title] proudly maintaining a highly productive, efficient and quality-driven environment at all times.
Skills
- Organizing charts
- Telephone etiquette
- Data entry
- Emergency room experience
- Checking in patients
- Coordinating paperwork
- Verifying insurance
- Reviewing patient information
- Medical insurance
- System updates
- Payment collection
- Insurance verifying
- Interpreting physician orders
- Professional bedside manner
Education
Logan High SchoolCity05/2013High School Diploma
Southern Community Technical CollegeCity2014Some College (No Degree): Elementary Education-basics
Fairmont State UniversityCity, State2017Some College (No Degree): Elementary Education
Work History
American Advanced Management, Inc- Admitting Clerk
Willows , CA09/2018 - Current
Willows , CA09/2018 - Current
- Calculated collectible amount due for procedures
- Registered patients for labs, surgeries and radiology
- Verified patient details and insurance coverage and collected co-pays
- Took copayments and compiled daily financial records
- Explained plans for treatment and payment options
- Reviewed and corrected claim errors to facilitate smooth processing
- Assisted patients in filling out check-in and payment paperwork
- Partnered with team of registered nurses to achieve overall well-being of all patients
- Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
- Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
- Distributed course syllabus and communicated course standards and learning objectives to students
- Facilitated timely check-in by greeting visitors and establishing purpose of visits
- Collected and processed co-payments and out-of-pocket charges using appropriate software
- Ensured safety and well-being of patients
Marriott International- Waitress
Petaluma , CA08/2017 - 10/2018
Petaluma , CA08/2017 - 10/2018
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
- Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
- Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Achieved sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
- Displayed enthusiasm and promoted service to customers, successfully increasing referrals and walk-in business.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
- Monitored guests for intoxication and immediately reported concerns to management.
- Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
- Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Scheduled reservations and managed seating arrangements in popular restaurant.
- Prepared beverages and filled food orders for customers.
- Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
- Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
- Used cash registers and credit card machines to cash out customers, handling up to $1500 in cash per event.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Decreased customer wait times by efficiently carrying 5 plates at one time without spilling or dropping food.
- Managed food resources, memorized orders and wrote patron's food orders on slips in numerous-seat restaurant.
- Bussed and reset 8 tables per shift, working efficiently to keep dining room and work areas clean.
- Assisted with various banquet food stations, set up and service to multiple dining areas.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
- Checked identification to enforce age requirement for alcoholic beverages.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Set dining tables to prepare for diverse types of events and follow strict service standards.
- Loaded trays with accessories, including eating utensils, napkins and condiments.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
State Of Alaska- Law Office Assistant
Tok , AK06/2013 - 08/2014
Tok , AK06/2013 - 08/2014
- Scheduled and made appointments for 3 attorneys
- Filed documents with courts on behalf of attorney
- Diligently edited legal correspondence for grammar and spelling
- Assisted attorneys in collecting information such as employment, medical and other records
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
- Arranged for delivery of legal correspondence to clients, witnesses and court officials
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal
- Welcomed visitors to office, communicated arrival to team and managed visit expectations
- Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data
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Resume Overview
School Attended
- Logan High School
- Southern Community Technical College
- Fairmont State University
Job Titles Held:
- Admitting Clerk
- Waitress
- Law Office Assistant
Degrees
- High School Diploma
Some College (No Degree) : Elementary Education-basics
Some College (No Degree) : Elementary Education
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