Admitting Clerk Resume Example Logan Regional Medical Center

Brittany

Hall

Professional Summary

Capable of efficiently handling a high volume of patient registrations in a fast-paced environment. Adept at calculating amounts, collecting payments and checking schedules to provide the most accurate service. Knowledgeable Admitting Clerk with excellent multitasking abilities, a discrete nature and strong computer skills. Well-versed in hospital procedures, scheduling practices and forms. Ready to apply [Number] years of experience and take on a fast-paced new position. Accomplished [Job Title] proudly maintaining a highly productive, efficient and quality-driven environment at all times.

Skills

Organizing charts
Telephone etiquette
Data entry
Emergency room experience
Checking in patients
Coordinating paperwork
Verifying insurance

Reviewing patient information
Medical insurance
System updates
Payment collection
Insurance verifying
Interpreting physician orders
Professional bedside manner

Education

Logan High SchoolLogan, WV05/2013High School Diploma

Southern Community Technical CollegeLogan, WV2014Some College (No Degree): Elementary Education-basics

Fairmont State UniversityFairmont, WV2017Some College (No Degree): Elementary Education

Work History

Logan Regional Medical Center- Admitting Clerk
Logan, WV09/2018 - Current

Calculated collectible amount due for procedures
Registered patients for labs, surgeries and radiology
Verified patient details and insurance coverage and collected co-pays
Took copayments and compiled daily financial records
Explained plans for treatment and payment options
Reviewed and corrected claim errors to facilitate smooth processing
Assisted patients in filling out check-in and payment paperwork
Partnered with team of registered nurses to achieve overall well-being of all patients
Maintained good communication between department heads, medical staff and governing boards by attending board meetings and synchronizing interdepartmental functions
Coordinated with other internal departments and customers to keep operations running smoothly and solve both routine and complex problems
Distributed course syllabus and communicated course standards and learning objectives to students
Facilitated timely check-in by greeting visitors and establishing purpose of visits
Collected and processed co-payments and out-of-pocket charges using appropriate software
Ensured safety and well-being of patients

Primanti Bros. Restaurant- Waitress
Clarksburg, WV08/2017 - 10/2018

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Achieved sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Displayed enthusiasm and promoted service to customers, successfully increasing referrals and walk-in business.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Handled customer complaints with poise and grace, immediately resolving issues through immediate acknowledgment and commitment to service.
Monitored guests for intoxication and immediately reported concerns to management.
Inspected, pulled and stacked cleaned items and sent soiled items back for re-scrubbing and re-washing.
Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Scheduled reservations and managed seating arrangements in popular restaurant.
Prepared beverages and filled food orders for customers.
Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
Used cash registers and credit card machines to cash out customers, handling up to $1500 in cash per event.
Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Decreased customer wait times by efficiently carrying 5 plates at one time without spilling or dropping food.
Managed food resources, memorized orders and wrote patron's food orders on slips in numerous-seat restaurant.
Bussed and reset 8 tables per shift, working efficiently to keep dining room and work areas clean.
Assisted with various banquet food stations, set up and service to multiple dining areas.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Checked identification to enforce age requirement for alcoholic beverages.
Maintained customer satisfaction by clarifying questions about orders and specialty items.
Set dining tables to prepare for diverse types of events and follow strict service standards.
Loaded trays with accessories, including eating utensils, napkins and condiments.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Suggested appropriate food and drink pairings to increase per-ticket sales.

John Bennett- Law Office Assistant
Logan, WV06/2013 - 08/2014

Scheduled and made appointments for 3 attorneys
Filed documents with courts on behalf of attorney
Diligently edited legal correspondence for grammar and spelling
Assisted attorneys in collecting information such as employment, medical and other records
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency
Arranged for delivery of legal correspondence to clients, witnesses and court officials
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal
Welcomed visitors to office, communicated arrival to team and managed visit expectations
Controlled digital access, used confidential waste bins and shredders, and locked document storage cabinets to protect confidential files, reports and fiscal data

Resume Overview

Companies Worked For:

Logan Regional Medical Center
Primanti Bros. Restaurant
John Bennett

School Attended

Logan High School
Southern Community Technical College
Fairmont State University

Job Titles Held:

Admitting Clerk
Waitress
Law Office Assistant

Degrees

High School Diploma
Some College (No Degree) : Elementary Education-basics
Some College (No Degree) : Elementary Education

Admitting Clerk Resume Example

Resume Score: 80%

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