Admissions Specialist Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
A highly motivated, results focused sales specialist with six years of experience in the education industry. Looking for a career change that will utilize my leadership, organizational, and communicative skills to further benefit the company, my teammates, as well as myself. Possess successful team building capabilities and excellent presentation and customer service skills. Demonstrated record of persuasive communication and assertive negotiation with strong abilities to close the deal. Motivated individual with demonstrated proficiency in listening to clients' needs, and formulating the tactical action plan to achieve results. Constantly explores opportunities to further elevate customer loyalty and boost revenues. Known for honesty, integrity, and genuine passion for achieving goals for myself and others. Superior interpersonal dynamics interface seamlessly with others from all levels, backgrounds and cultures. Respected for maintaining a professional and positive demeanor, regardless of the situation.
  • Spirit of Kaplan recipient 2012 Outstanding community volunteer representative, Security Service Federal Credit Union 2006 and 2008 Top Member referrals, Security Service Federal Credit Union, 2006 Placed first in the district March and September.
  • Top five in February.
  • Top Member referrals, Security Service Federal Credit Union, 2005.
  • Placed first in the district for months August, and December.
  • MS Office proficient
  • Cheerful and energetic
  • Superior communication skills
  • Effective team player
  • Dependable and reliable
  • Savvy negotiator
05/2008 to Current
Admissions Specialist Universal Health Services Redmond, WA,
  • Counsel prospective students through the Admissions process and facilitate the collection of all required Admissions documents relevant to the first term start.
  • Conduct interviews and evaluate each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments.
  • Convey only accurate, independently verifiable information in the proper context to enable applicants to make well-informed decisions to attend Kaplan University.
  • Adhere to, and comply with all applicable corporate, state and federal regulatory rules and policies for Admissions as prescribed by Kaplan University and the Department of Education.
  • maintain continual contact with the student, providing the highest level of customer service throughout their journey at Kaplan.
  • Provide accurate and timely information regarding academic programs, application and enrollment procedures and requirements as well as any admissions related information to the student.
03/2005 to 05/2008
Loan Officer Freedom Mortgage Stockton, CA,
  • Managed day to day operations of the credit adjustment department; handling customer questions, concerns and complaints, while attaining a department delinquency well below industry standards - Serviced the credit and non-credit financial needs of existing clients, maintaining a positive relationship to enhance future business - Worked with dealers to maintain account relationships - Manager in training: such duties involve opening and closing registers approving overrides, assisting in the training of new cashiers, Monitoring cash limits, making supervisory decisions, scheduling lunch breaks, and ensuring quality customer service at all times.
  • Responsible for cash/checking deposits, processing loan payments, opening accounts, getting direct deposits accounts, and activating atm/debit cards.
  • Accepted and processed credit card and loan applications, opened and closed accounts, increased cross-selling and consulted sales of financial products.
  • Maintained up to date knowledge of banking services and products.
01/2003 to 03/2005
Assistant Manager Ridout Lumber Company Russellville, AR,
  • Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts.
  • Planned and prepared work schedules and assigned employees specific duties.
  • Kept records pertaining to purchases, sales, and requisitions.
  • Examined products purchased for resale and received storage to determine condition for product item.
  • Examined merchandise to ensure that it is correctly priced, displays and functions as advertised.
  • Inventoried stock and records when inventories dropped to a specific level.
  • Listened and resolved customer complaints regarding service, products, and personnel.
  • Kept records of employees' work schedules and time cards - Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
  • Coordinate sales promotion activates and prepared merchandise displays and advertising copy.
  • Prepared sales and inventory reports for management and budget departments.
  • Assisted sales staff in completing complicated and difficult sales.
Education and Training
Expected in 2013
Bachelor of Science: Business Administration
Kaplan University - Fort Lauderdale, FL
Business Administration 3.2
Expected in 2004
Associate of Arts: Business
Pikes Peak Community College - Colorado Springs, Colorado
Business 3.0
Expected in 2002
High School Diploma:
Coronado High School - Fort Lauderdale, Colorado
Activities and Honors
academic, advertising copy, atm, banking, budget, cash receipts, closing, communication skills, credit, clients, customer service, debit, Dependable, financial, inventory, MS Office, negotiator, personnel, policies, promotion, quality, reconciling, selling, sales, scheduling, supervisory, team player

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Resume Strength

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  • Personalization
  • Target Job
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Resume Overview

School Attended
  • Kaplan University
  • Pikes Peak Community College
  • Coronado High School
Job Titles Held:
  • Admissions Specialist
  • Loan Officer
  • Assistant Manager
  • Bachelor of Science
  • Associate of Arts
  • High School Diploma