Dynamic Customer Service, Marketing, and Public Relations Specialist motivated to maintain customer satisfaction and contribute to company success.
Skills
Marketing Specialist
Creative Problem Solver
Motivated Team Player
Strategic Planning
Strong Communicator
Relationship Building Expert
Experience
Admissions Representative, 08/2016 to 09/2018 Sae Institute – Oakland, CA,
Maximized recruitment and enrollment of new and returning students
Accomplished to meet or exceed established individual projection goals
Schedule and conduct complete campus visits
Generates referrals through multiple channels
Responsible for cultivating a strong relationship foundation with prospective students
Focus on guiding the student through the next steps in the enrollment process
Community Educator / marketer, 2016 to 06/2016 Anthem Memory Care – Columbus, OH,
Directed developing a marketing plan in service areas and achieving business development targets.
Collaborating with hospital discharge planners, skilled nursing facilities, physicians, assisted living facilities,
independent living facilities and other referral sources to generate referrals/resources.
Developing and
maintaining relationships with referral sources; providing information and education to sources about services,
coverage, and any other related issues.
Participating in community activities/health fairs, etc..Attending local meetings, senior round table meetings and events as well as
participating in committees as required
Managing client cases and ensuring all paperwork is complete and
thorough.
Community Relations Director, 07/2014 to 07/2015 Orchard Park Assisted Living And Memory Care – City, STATE,
Implemented leading the business development initiatives and achieving occupancy goals.
Excellent
communication and sales skills to drive census/revenue.
Connecting with prospective residents and their
families with compassion to educate, guide, and assist in the emotional process of moving into Assisted Living
and Memory Care.
Identified residents needs through market research and analysis.
Estimated project costs and monitored
budgets.
Established long-range objectives and developed innovative strategies to help achieve them.
Director of Public Relations/ Marketing Specialist, 04/2012 to 07/2013 Divine BodyWorks Studio – City, STATE,
Through passion for holistic health and wellness increased patient/clientele.
Developed highly empathetic
client relationships and earned reputation for exceeding sales goals.
Achieved high sales percentage with
consultative, value- focused customer service approach.
Adapted to variety of situations quickly and efficiently.
Hired, trained, and managed staff.
Computed, recorded, proofread data, records, and reports.
Created and executed marketing/PR campaigns,including new product introductions and existing product
development at events.
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Job Titles Held:
Admissions Representative
Community Educator / marketer
Community Relations Director
Director of Public Relations/ Marketing Specialist
