I am a results-oriented Operations and Customer Service Leader, providing direction and influencing action related to policy and procedure, in order mitigate risk. I am also a highly motivated self-starter, who is consistently recognized for achieving and maintaining high standards of performance. Articulate, with an inquisitive mind, I am always seeking new and innovative ways of doing things. Proficient in training and coaching aimed at developing knowledgeable teams, communicating well at all levels and an active team player who is dependable, thorough, organized and able to multi-task effectively and efficiently, working well under pressure and able to work within tight deadlines while exhibiting excellent relationship management, and problem solving skills are just some of the characteristics that you I look to bring to this industry-leading information technology company.
•Conducts face-to-face or personal interviews, telephone interviews and e-mail correspondence to identify high school and adult student prospects to determine their educational needs, concerns and interests.
•Responsible for facilitating orientation and Registration day activities.
•Closely assists and mentors students through the Admissions process.
•Ensures compliance with applicable policies and procedures, laws and regulations.
•Verbally communicates approved presentations to promote programs to prospective adult and high school students.
•Actively generates referral business to help maintain department goals.
•Participates in school retention efforts by maintaining productive contact with active students through to graduation.
•Actively participates in special recruiting promotional activities.
Member of the Caribbean Club, Accounting Society, Scepter Newspaper (photographer) and Foreign Language Club
President of the International Students' Union, Society for the Advancement ofManagement (S.A.M.) and the Business Society.
Member of the Phi Theta Kappa International Honor Society
Young Professionals of Fort Myers - Estero - Cape Coral
Southwest Florida Diversity Council
Southwest Florida Professionals - Naples . Bonita Springs . Fort Myers
Women In Business- Greater Fort Myers Chamber
The Greater Fort Myers Chamber of Commerce Professional Networking Group
Billing, Coaching, Customer Service, Financial Advisory, Leadership, Quality Assurance, Sales, Supervisory, Technical Support, Troubleshooting
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