An opportunity to work in a department to utilize my organizational management skills, Director of Sales Marking, Human Resource Management, Compensation Analyst, Admissions Representative and Financial Advisor.
Highlights
Strong organizational skills
Strong interpersonal and managerial skills
Team Leadership/Motivation skills - effectively delegate responsibilities, persuasive, influential, strong leader, and negotiator.
Strong customer service and efficient time management
Dynamic presentation skills
Ability to envision/create new strategic ideas to drive sales and revenues
Computer knowledge and proficiency required, i.e., Excel and Word
Ultipro System (payroll)
Detail oriented, Excellent analytical and networking skills
High energy level and self-motivated
Excellent communication and multi-task skills
Decision Maker and strategic thinker
Knowledge in Project Management, HR principles and practices, and Sales/Marketing
Knowledge of post-secondary accreditations regulations
Experienced in developing policies and procedures
Accurate and punctual Professional skills Business Technical Staff Reports Curriculums Power Point & Presentations Microsoft Office Suite Expert: excel, outlook, power point, words, SharePoint, Front Page Web Builder CampusVue (Citrix System) and Time Management
Experience
Admissions Representative, to Ecmc Group – Los Angeles, CA,
Daily contact with prospective students with a 90% show rate
Conducted face to face interview with prospective students with a 85% enrollment rate
Maintained constant contact with admitted students providing counseling and guidance throughout the program.
Enroll prospective students into diploma program if meet eligibility requirements; provided assistance to students completing admissions applications and review application and related documentation for compliance.
Met and exceeded monthly, quarterly and annual starts, referrals, and targets and maintain a conversion rate on all objectives as per tenure expectations.
Developed and maintained effective communication channels with students' retention and to ensure customer satisfaction.
Assisted Director of Admissions with various daily duties: morning meetings to set goals for 13 admissions reps., provided enrollment tracking reports, financial packaging reports and assist other representative providing DOA 2ND interview.
Recipient, Certificate Awards for 90% Top Internet Lead Start.
Profiled for 90% and 80% Enrollment start
Recipient, Trophies for Shining Star Award for the month of July 2010 & March 2011 Leading and Mentoring 13 Admissions Reprehensive
Admissions Representative, 09/2011 to Current Ecmc Group – Alexandria, VA,
Daily contact with prospective students to determine program of interest
Counsel students regarding appropriate educational and career by ensuring all students meet the college requirements to start school and understand the policies and procedures of Medtech. This results in an 80% graduation rate of all students admitted
Managed student's enrollments to completion of files (documents) needed before starting school.
Ensured that admitted students complete the program by continuing student contact start to program completion
Established excellent rapport with student to create and maintain trust and motivation
Recipient, Certificate & trophy award for (above and beyond ) Admissions Representative of the quarter April 2012 with Medtech Institute.
Recipient, Certificate Awards for 90 % Top Internet Lead Start.
Profiled for 90% and 80% Enrollment start
Recipient, Certificate Awards for rookie of the quarter 2012 with a 90% start
Admissions Representative, 02/2008 to 03/2010 Ecmc Group – MN, State,
Responded to prospective students program inquiry from CampusVue Systems daily leads (Citrix program)
Daily contact with prospective students and conducted appointment with a 90% show rate.
Recruits students for 7 months program during the day and 12 months for the evening program information and enrolling students. Ensures new students are oriented to College policies and services prior to enrollment.
Developed new leads through student referrals/networking with 80% enrollment.
Verified enrollment status and ensures students are eligible for admission. For the initial coursework, this includes monitoring attendance, academic and enrollment process to ensure that students comply with College policies and procedures. May collect tuition and fees
Admissions Representative, 08/2006 to 08/2007 Ecmc Group – Minneapolis, MN,
Conducted interviews with a 80% show rates, toured and evaluated each prospective student based on his/her needs, desires, interests, qualifications, motivations, and commitments, and in accordance with all school and company policies and procedures, all applicable federal and state regulations and all accrediting agencies standards and requirements.
Presented information in a factual and ethical manner to prospective students and others regarding school's programs and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.
Completed and maintained all required paperwork and data entry in an accurate and timely manner.
Referred students as appropriate to financial aid and VA. Verified criteria for admission to the school.
Assisted students with finalization of enrollment process and starting date with the school.
Occasionally represented school at various open houses or weekend events.
Developed an ongoing relationship with the prospective student from enrollment through graduation.
Performed other duties that Director of Admissions deems necessary and appropriate.
Financial Aid Advisor, to 08/2006 Hca – Miami, FL,
Managed 120 students accounts for Learning Site campus
Conducted financial aid program process overview with new students.
Conducted appointments for students and complete financial aid paperwork for FAFSA, Stafford Loan, Private Loan, Scholarship, VA/GI bill (Military), Corporate reimbursements for approval.
Screened student and parent's Tax and w-2's for FAFSA
Determined students qualified funds and payment plans.
Managed student's financial aid funds and maintain personal information confidentiality.
Ensures timely response to all students' questions regarding accounts and schedules.
Managed retention based on academic attendance reports.
Managed students account based on attendance and meeting academic requirements.
Admissions Representative, 02/2001 to 05/2005 Ecmc Group – Norcross, GA,
Recruited students for graduate and undergraduate programs by calling on prospective students, disseminating University course information and enrolling students. Ensures new students are oriented to University policies and services prior to enrollment.
Managed student's documents before start.
Extensive communication with student twice a month for customer satisfaction. Academic Counselor, Las Vegas, NV
Managed 300 students with business and nursing programs from Undergrad and Graduate, Associate degrees.
Managed retention daily to determine student's status and assess attendance based on school requirements. Provided metric spreadsheet reports to each department manager.
Lead student retention activities that include; contacting absent students, new student orientation, coordinating departmental student academic advising, providing a beginning point of contact for student escalation issues.
Provided supports to student for courses scheduling/Counseling each student regarding completion of program requirements.
Evaluate and managed transfer credits and credit Summary
Managed all requirements needed for students from start to graduation.
Constant follow up via class visit, mail, email, and phone with students regarding schedules and attendance.
Managed re-entry students for business, teacher and counseling programs
Managed Life-Cycle for all courses and programs through Campus Tracking Systems Accounts Receivable Administrator, Collection Department
Managed 300 students delinquent accounts with 85% recovery based on payments.
Contacted students for collections or set up payment plan
Mailed letter to students as point of contact to make a payment
Maintained collection reports for manager and Director
Re-enrolled students back to school once completed balance owed. Financial Aid Administrator
Managed 300 students accounts for Accounts Receivable
Totals dollars per student A/R, contacted students regarding financial aid (FA) re-applications for another academic year as well as delinquent acct. Reviewed FA documents for students.
Managed student Stafford loan/private funds certification. All funds must be cleared before start for campus compliance
Monitored students attendance and leave of absence for academic year compliance
Conducted class visits for new/current student every two months if necessary.
Internal file processing time management
Coordinated students new start orientation quarterly and presentation about financial aid process
Reviewed student's Funds from Peoplesoft System for compliance Financial Services Assistant
Prepared deposits, payment reconciliation, and EOM cash batch closing report.
SFA posting into Oracle/Campus Tracking and e-mail Enrollment Administrator of status.
Assisted with workshops by taking packets with accuracy, and prepare packets for workshops
Provided statements of tuition with accuracy in 24 hours
Provides inventory count for ordering forms, in weeks and Filing of FA documents.
Prepared workshop schedule and Assist Administrators, Specialist with workloads.
Trained new Financial Assistant
Director of Sales and Marketing/Human Resources Manager, 10/2001 to 06/2004 Strava – San Francisco, CA,
Managed entire business development with five staff as well as marketing plans
Managed finances/budgets/promotional materials and PowerPoint presentations to small and medium businesses depending on job order requirements.
Provided supervisor customer service and guaranteed satisfaction via attentive service efficient problem solving
Developed and implemented new as well as revised and enforced existing policies
Marketing Consultant with technology-driven products in tech environment
Office Manager, 02/1999 to 08/2001 Ziff Davis Media/Inter@ctive Week – City, STATE,
Asst. to two Associate Publishers (Inter@active Week/The Net Economy Magazine)
Managed West Coast office daily activities with 3 Sales Assistant, 3 District Sales Manager, and assisted two publishers (Interactive Week and The Net Economy Magazine)
Prepared PowerPoint presentations for publishers and Media Kits for West Coast region.
Managed the expense reports, budgets, sales revenue forecast for publishers.
Coordinated publishers' travel arrangements, meetings, calendar schedules, conference calls, and dinner/luncheon meetings with clients. Excellent customer service.
Provides research assistance on various projects as assigned. ZDNet Inc. - Ziff Davis Publishing Co. Regional Sales Administrative
Provided sales administrative/account related support as well as assistant to Regional Ad Director and 5 District Sales Manager, 4 Account Executive, 3 Account Coordinator.
Prepared weekly/monthly forecast summary/revenue reports per territory for Regional Ad Director & Sales VP. Prepared constant expense report for sales reps..
Managed travel arrangements for all sales reps, director and client appointments.
Monitored impression delivery on advertising report
Provided client/sales with post campaign summary reports (500 clients per district manager database). Weekly tracking of competitive lineage.
Served as liaison for sales department/ad traffic/accounting department. GameSpot Inc. Office Manager/Senior Accountant
Managed daily activities of GameSpot's department (68 employees).
Processed proper papers for Human Resource Department for new hires.
Point of contact for HR questions such as: payroll/medical/prescription reimbursement.
Ensured cell phone ordered, telephone lines/computer/badges and security accesses are completed for new employees.
Point of contact as the department liaison for office related matters with corporate.
Bank deposit, vendor account, end of the month reconciliation, and general ledger balances.
Managed office equipment and provided first level support for faxes and printers when needed before a service technician call. Assisted the GameSpot and ZDNet merged. Professional Recognition
Recipient as one of the top 3 admissions representative with 90% graduate for April and Oct. 2013
Recipient, Certificate & trophy award for (above and beyond) Admissions Representative of the quarter April 2013 with Medtech Institute.
Recipient, Certificate for Extraordinary in the April 2012 quarter.
Recipient, Certificate & Trophy Awards for Top Enrollments Start, and Top 3 performer out of 13 admissions representative.
Recipient, Certificate Awards for Top Internet Lead Start.
Profiled for 90% and 80% Enrollment start
Recipient, Trophies for Shining Star Award for the month of July 2010 & March 2011 Leading and Mentoring 13 Admissions Representative
Education
Master of Business Administration: Administration and Marketing, Expected in 2006-06-30 University of Phoenix - Las Vegas, NV GPA: University of Phoenix - Las Vegas, NV and Online Master of Business Administration and Marketing (dual degree of M.B.A and Marketing), June 30, 2006
Master: Arts, Expected in 2004-08-31 - , GPA: Master of Arts in Organizational Management, (M.A.O.M) - 08/31/2004
Bachelor of Science: Business Administration and Management, Expected in 2002-07-31 - , GPA: Bachelor of Science in Business Administration and Management (dual degree, BA and Mgt) 7/31/2002
Accomplishments
Recipient, Certificate & trophy award for (above and beyond ) Admissions Representative of the quarter April 2012 with Medtech Institute
Recipient, Trophies for Shining Star Award for the month of July 2010 & March 2011 Leading and Mentoring 13 Admissions Reprehensive
Conducted appointments for students and complete financial aid paperwork for FAFSA, Stafford Loan, Private Loan, Scholarship, VA/GI bill (Military), Corporate reimbursements for approval
Recipient, Certificate & trophy award for (above and beyond) Admissions Representative of the quarter April 2013 with Medtech Institute
Recipient, Trophies for Shining Star Award for the month of July 2010 & March 2011 Leading and Mentoring 13 Admissions Representative
Certifications
SFA Recipient, Certificate Awards for 90 % Top Internet Lead Start. Recipient, Certificate Awards for 90% Top Internet Lead Start. Recipient, Certificate & Trophy Awards for Top Enrollments Start, and Top 3 performer out of 13 admissions representative. Recipient, Certificate Awards for Top Internet Lead Start.
Presentations
Business Technical Staff Reports Curriculums Power Point & Presentations
Skills
Satisfaction, Award, A/r, Associate, Posting, Reconciliation, Financial Aid, Accounts For, Budgets, Customer Service, Powerpoint, Receptionist, Retail Sales, Sales, Academic Advising, Accounts Receivable, Accounts With, Cash, Class, Closing, Collection, Collections, Comprehensive Large Array Data Stewardship System, Credit, Delinquent Accounts, File, Filing, Financial Services, Inventory, Leave Of Absence, Oracle, Ordering, Payments, Peoplesoft, Scheduling, Sfa, Time Management, Mentoring, And Marketing, Marketing, Business Development, Human Resources, Of Sales, Problem Solving, Promotional, Sales And, A/p, Account Executive, Accountant, Accounting, Advertising, All Sales, Arrangements, Clients, Coding, Database, District Sales, Expense Report, For Sales, General Ledger, Hr, Invoices, Liaison, New Hires, Office Manager, Payroll, Printers, Publishing, Regional Sales, Revenue Forecast, Sales Administrative, Sales Assistant, Sales Department, Sales Manager, Sales Reps, Sales Revenue, Sales With, Security, Telephone, Territory, Travel Arrangements, Citrix, Leads, Networking, New Leads, Documentation, Packaging, Data Entry, Accounts And, Access, Accounts Receivable/payable, And Sales, Business Intelligence, Coda, Cognos, Compensation, Compensation Analyst, Detail Oriented, Excel, Front Page, G/l, Human Resource Management, Human Resources Management, Ibm Cognos, Managerial, Microsoft Office, Microsoft Sharepoint, Mos, Ms Office, Operations, Organizational Skills, Outlook, Presentation Skills, Project Management, Punctual, Quickbooks, Sales/marketing, Sharepoint, Therapy, Training, Ultipro, User Interface, Word
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University of Phoenix
Job Titles Held:
Admissions Representative
Admissions Representative
Admissions Representative
Admissions Representative
Financial Aid Advisor
Admissions Representative
Director of Sales and Marketing/Human Resources Manager
