Admissions Representative resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Bringing seven years of related experience.
Skills
Organized, Self-supervised, Self-starter, Resourceful and Solution Oriented. Excellent verbal & written communication
Well rounded in Salesforce
Microsoft Office – Word, Excel, Outlook, DARS and TLO Debt Collection Industry Software, and Google Docs.. Audio Engineering and Production/Artist Development. Type 55+wpm.
Prospecting Clients
Scheduling
Computer literacy
Rapport building
Work History
09/2018 to Current
Admissions RepresentativePediatric Home Service – Sunrise Manor Mobile Home Park, MN,
Spoke to prospective students about enrollment, institution benefits and features during information sessions.
Supported students through admissions process and answered any questions.
Contacted over 200 prospective students per day
Optimized customer support by establishing collaborative service environment.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
09/2017 to 07/2019
Inbound Sales Rep/ Active QuestFirstservice Residential – North Miami Beach, FL,
Handled High Volume of Inbound Calls.
Assess customers credit via Equifax and Trans-union credit scores.
Provide accurate information to assist in reaching customers credit goals (car or home).
Close on sales/maintain a conversion rate higher than 10%.
Work in compliance to company Code of Conduct.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
03/2018 to 03/2019
Front DeskTotal System Services, Inc. – Colorado, TX,
Sold monthly memberships.
Maintained cleanliness of lobby, studios, and locker rooms.
Assist in closing procedures (Shift notes, cash drop, and lock-up).
Stay present within community.
Promptly answered multi-line phone system and greeted callers enthusiastically.
09/2018 to 09/2019
Outbound Sales Call Center AgentPromote Banners LLC – City, STATE,
Represented company professionally in all situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
Handled over 200 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Helped resolve client problems quickly with superior customer service.
01/2016 to 06/2017
Account Rep/Debt CollectorGC Services – City, STATE,
Handle high volume of outbound calls for assigned account. 300 calls per day
Provide customer service, collection efforts as specified for account in compliance with State Collection Laws Statement, in compliance with FDCPA, State and City Laws and Provisions.
Negotiate settlements/payment arrangements with customers to pay balance in full/set up best possible arrangements to satisfy customer’s account in timely manner.
Document all collection activity for account in company system in concise and accurate manner.
Achieved performance goals on consistent basis.
Maintained excellent attendance record, consistently arriving to work on time.
03/2013 to 10/2015
Sales Assoc./CashierAbercrombie & Fitch – City, STATE,
Maintained product knowledge/performed strong communication skills to assist customers.
Answered all customer questions concerning location, price of merchandise.
Cashed out customers by operating computerized register.
Totaled prices on purchases, processed payments including sales discounts/coupons.
Assist in Visual Merchandising.
Kept store showroom clean/orderly.
Kept record of sales, successfully removed/recorded amount in register at beginning/end of shift.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
Education
Expected in 2015
Associate Degree: Musicians Institute - Los Angeles, CA GPA:
Expected in 5 2012
HS Diploma: Steele Canyon High School - Spring Valley, CA GPA:
Skills
Organized, Self-supervised, Self-starter, Resourceful and Solution Oriented. Excellent verbal & written communication
Well rounded in Salesforce
Microsoft Office – Word, Excel, Outlook, DARS and TLO Debt Collection Industry Software, and Google Docs.. Audio Engineering and Production/Artist Development. Type 55+wpm.
Prospecting Clients
Scheduling
Computer literacy
Rapport building
Work History
09/2018 to Current
Admissions Representative Recording Radio Film Connection – Los Angeles, CA
Spoke to prospective students about enrollment, institution benefits and features during information sessions.
Supported students through admissions process and answered any questions.
Contacted over 200 prospective students per day
Optimized customer support by establishing collaborative service environment.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
09/2017 to 07/2019
Inbound Sales Rep/ Active Quest CreditAssist.com – Los Angeles, CA
Handled High Volume of Inbound Calls.
Assess customers credit via Equifax and Trans-union credit scores.
Provide accurate information to assist in reaching customers credit goals (car or home).
Close on sales/maintain a conversion rate higher than 10%.
Work in compliance to company Code of Conduct.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Applied highly effective selling skills while properly engaging and presenting solutions to customers.
03/2018 to 03/2019
Front Desk Hot8Yoga – Los Angeles, CA
Sold monthly memberships.
Maintained cleanliness of lobby, studios, and locker rooms.
Assist in closing procedures (Shift notes, cash drop, and lock-up).
Stay present within community.
Promptly answered multi-line phone system and greeted callers enthusiastically.
09/2018 to 09/2019
Outbound Sales Call Center Agent Promote Banners LLC – Beverly Hills, CA
Represented company professionally in all situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
Handled over 200 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Helped resolve client problems quickly with superior customer service.
01/2016 to 06/2017
Account Rep/Debt Collector GC Services – San Diego, CA
Handle high volume of outbound calls for assigned account. 300 calls per day
Provide customer service, collection efforts as specified for account in compliance with State Collection Laws Statement, in compliance with FDCPA, State and City Laws and Provisions.
Negotiate settlements/payment arrangements with customers to pay balance in full/set up best possible arrangements to satisfy customer’s account in timely manner.
Document all collection activity for account in company system in concise and accurate manner.
Achieved performance goals on consistent basis.
Maintained excellent attendance record, consistently arriving to work on time.
03/2013 to 10/2015
Sales Assoc./Cashier Abercrombie & Fitch – Los Angeles, CA
Maintained product knowledge/performed strong communication skills to assist customers.
Answered all customer questions concerning location, price of merchandise.
Cashed out customers by operating computerized register.
Totaled prices on purchases, processed payments including sales discounts/coupons.
Assist in Visual Merchandising.
Kept store showroom clean/orderly.
Kept record of sales, successfully removed/recorded amount in register at beginning/end of shift.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
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