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admissions executive resume example with 16+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Highly motivated, creative professional with strong leadership and relationship-building skills. Experienced in applying principles of sociology to personnel handling, administration, education, management and marketing problems.

Core Qualifications
  • Microsoft Office
  • Training and development
  • Marketing and sales specialist
  • Group behavior and dynamics
  • Charismatic public speaker
  • Community resources specialistMotivated team player
  • Natural leader
  • Organized and efficient
Experience
07/2015 to Current Admissions Executive Porch.Com | Washington, MA,
  • Evaluated program performance against expectations.
  • Maintained compliance with company and legal requirements.
  • Reviewed program needs and recruited qualified staff.
  • Inspired students to translate their academic interests into the real world by taking positive actions.
  • Counseled undergraduates in regard to educational and professional goals.
  • Communicated with the registrar's office to review and process requests for requirements waivers.
  • Organized recruitment and admission events for prospective students.
  • Served as an Academic Adviser for undergraduate students each year.
  • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
  • Trained staff on how to improve customer interactions.
11/2004 to 07/2015 Customer Service Specialist Southwire Company | City, STATE,
  • Developed, implemented and monitored programs to maximize customer satisfaction.
  • Resolved customer questions, issues and complaints..
  • Conducted weekly, monthly, and quarterly team meetings discussing company goals, productivity, and team building.
  • Developed rapport with the customer base by handling difficult issues with professionalism.
  • Addressed committee meetings and brought procedural ideas to steering committees promoting nutrition, physical and mental assessment programs
  • Provided Behavioral Based Safety and Education by promoting training and certification for all employees.
  • Generated and distributed daily reports and order acknowledgments to appropriate personnel.
  • Organized placement tests for applicants.
  • Entered data into Excel spreadsheets tracking individual health assessments for any discrepancies.
2015 to 03/2015 Community Outreach Coordinator Intern Tanner Health Systems | City, STATE,
  • Responsible for the coordination of community events to individuals and families promoting healthy environments and lifestyle changes to enhance emotional, physical, and functional growth.
  • Led presentations aimed at developing comprehensive programs to meet community employment, housing, transportation, medical and crime prevention needs.
  • Met with clients one-on-one to determine necessary services and make appropriate treatment recommendations
  • Edited and prepared program manuals for instructors and clients.
  • Attended conferences, seminars, and training sessions on community, health, or education related issues.
  • Assisted the Director in event planning and fundraising.
  • Referred families to food banks, financial assistance programs, employment and training support and health and immigration services.
09/2013 to 06/2014 Child Advocate for Foster Children Court Appointed Special Advocate | City, STATE,
  • Establish a relationship with the child to better understand the child's needs and desires
  • Develop a relationship with the court dependent child by meeting with him/her on a weekly basis.
  • Provide a positive role model for the child while teaching him/her self-confidence, trust, and other developmental behaviors.
  • Support the child throughout court proceedings and explain the court proceedings to the child
  • Review available records regarding the child's family history, school behavior, medical or mental health history, etc.
  • Identify and explore potential resources that will facilitate family preservation, early family reunification, or alternative permanency planning.
  • Interview all parties involved with the child regarding the child's circumstances and needs.
  • Communicate the child's needs to the court in written reports and recommendation.
  • Ensure that the court-approved plans for the child are being implemented.
  • Investigate the interest of the child in judicial or administrative proceedings outside of juvenile court.
  • Communicate and coordinate efforts with the child's social worker, probation officer, and attorney
Education
Expected in 2014 Bachlor of Science | Sociology University of West Georgia, Carrollton , GA GPA:

Minor in Psychology

Member of UWG Social Science Newspaper "Sociological Collective"

Member of Psychology Club

Member of Sports Management Committee

Expected in 2012 Associate of Arts | Technical Communications West Central Technical College, Carrollton , GA GPA:

Deans List

Presidents List

Professional Affiliations
Skills

Client Relations Creative Problem Solving Customer Service

Academic Advisement Team Leader EffectiveCommunicator

Project Management Relationship Builder Professional Attitude Marketing Multi-Task Management

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Resume Overview

School Attended

  • University of West Georgia
  • West Central Technical College

Job Titles Held:

  • Admissions Executive
  • Customer Service Specialist
  • Community Outreach Coordinator Intern
  • Child Advocate for Foster Children

Degrees

  • Bachlor of Science
  • Associate of Arts

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