Warm Admissions Coordinator with effective traits in overseeing the admissions process by screening patients, resolving issues and performing administrative services. Expertise in medical benefits checking, forms review, and patient history recording. First-rate interpersonal and organizational traits.
Skills
Ability to type fast
Understanding of insurance options
Medical terminology proficiency
Experience in medical admissions
Organization
MS Office
First Aid/CPR
Inventory management
Experience
Admissions Coordinator/Staff Scheduler, 05/2016 to Current Mclaren Health Care – Harrison, MI,
Screen all new referrals for appropriate beds.
Greet all new residents and ensure they have all necessary items.
Ensure room cleanliness and readiness.
Complete financial sign in.
Ensure all insurance authorizations are complete.
Helped patients with admissions process and adhered to state and federal laws.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Engaged with patient family and friends to provide courteous, efficient visit experience.
Exhibited compassionate care and communication regarding issues surrounding death and dying.
Transition Care Liaison, 12/2011 to 12/2015 OVERLOOK CARE AT HOME – City, STATE,
Record all Monthly and Quarterly department head meetings, safety committee meetings, Quality Improvement meetings.
Weekly supply room ordering for nursing supplies.
Scheduler for Licensed Nursing Staff, Certified Nursing Assistants.
Physician/Consultant Staff Credentialing to meet Department of Public Health and Joint Commission Guidelines, Served as a liaison to hospitals, post-acute facilities, skilled nursing facilities, and doctor’s offices, in order to assist patients transferring home.
Comprised and presented on available homecare services to senior groups, masonic lodges, etc.
Filled-in as an intake registration clerk on a as-needed basis.
Scheduled/assigned home health aides to patient cases and acted as a go between for clinical staff/patients under care.
Provided compassionate assistance to families who searched for additional services and needs.
Solicited medical history information from patients to provide best and most effective medical advice.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Communicated with patients with compassion while keeping medical information private.
Clerical Associate II, 12/2003 to 12/2011 UMASS MEMORIAL HOME HEALTH AND HOSPICE – City, STATE,
Maintained physician licensing and Medicare requirements for billing purposes.
Oversaw a project on the conversion to National Provider Identification for billing purposes.
Tracked Face-to-Face requirements by patient insurance.
Processed patient information/diagnosis coding for illnesses and procedures.
Performed accounts receivable duties and maintained contact with billing, in order to ensure payment accuracy.
Manage supply room and kept an ongoing inventory of products and supplies.
Contacted clinicians for compliance, in order to ensure payments were received.
Entered data of physician’s orders for patient episodes.
Followed-up on insurance company contracts, in order to ensure up-to-date billing rates and practices were accurate.
Filed and maintained medical records.
Performed cash reconciliation duties.
Recorded payments on cash ledger for submission to the Finance Department.
Accomplishments.
Recognized three years in a row at UMass Memorial Home Health and Hospice for the creation of a more streamlined processes for medical record requests/reviews, supply room management, and the consolidation processes of patient registration.
Assisted with cost saving practices, in order to reduce waste and increase re-use of non-medical materials.
Recognized for maintaining an accurate collection of 1,500 physician licenses, addresses, and critical data.
Assisted team members with special projects by coordinating records and resources to meet expected requirements.
Education and Training
: , Expected in 2021 BLACKSTONE VALLEY REGIONAL TECHNICAL - Upton, MA GPA:
Certificate-Bookkeeping with Advanced Accounting
Certificate-Adjusting Entries
Certificate-Correction of Errors
Certificate-Internal Controls/Fraud Prevention
Certificate-Inventory Control
Certificate-Payroll
Certificate-Depreciation: , Expected in 2016 NEW ENGLAND BUSINESS EDUCATIONAL SYSTEMS - Worcester, MA GPA:
: Business Management, Accounting/Finance, Expected in WORCESTER STATE UNIVERSITY - Worcester, MA, GPA:
Additional Information
Marketing Scheduling Patient Registration Family Assistance Inventory Control
Sales Liaison Presentations AP/AR Diagnosis Coding
Records Filing Cash Reconciliation Clerical Insurance Tracking Data Entry
Certifications
Certified Dementia Practitioner: NCCDP valid through October 2022
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School Attended
BLACKSTONE VALLEY REGIONAL TECHNICAL
NEW ENGLAND BUSINESS EDUCATIONAL SYSTEMS
WORCESTER STATE UNIVERSITY
Job Titles Held:
Admissions Coordinator/Staff Scheduler
Transition Care Liaison
Clerical Associate II
Degrees
Certificate-Bookkeeping with Advanced Accounting
Certificate-Adjusting Entries
Certificate-Correction of Errors
Certificate-Internal Controls/Fraud Prevention
Certificate-Inventory Control
Certificate-Payroll
Certificate-Depreciation
