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Admissions Coordinator Case Manager Assessor Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Multi-talented Alcohol and Drug Counselor & Case Manager with expertise in co-occurring environments. Hardworking and dedicated to top outcomes for all clients. Excellent time manager, communicator and problem solver.

Skills
  • Client relations
  • Patient advising
  • Cultural aweness
  • Consultation and advisory
  • Emotional awareness
  • Understanding of insurance and eligibility
  • Medical terminology proficiency
  • Ability to type fast
  • Treatment plans knowledge
  • Diagnostic tools experience
  • Intake and discharge
  • Communication
  • Organization
Education and Training
Minnesota State University - Mankato Mankato, MN Expected in 05/2011 Bachelor of Science : Alcohol And Drug Studies - GPA :
Certifications
  • First Aid/CPR
  • Licensed Alcohol and Drug Counselor/Supervisor
Experience
NorthStar Regional - Admissions Coordinator, Case Manager, Assessor
City, STATE, 09/2019 - 07/2020
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Reviewed and recorded progress of patients.
  • Coordinated resources from diverse providers for intervention plans.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Helped patients with admissions process and adhered to state and federal laws.
  • Handled insurance claim duties and verified that each met standards of admissions.
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Educated patients on detox and withdrawal, medications, addiction, recovery, coping skills and community resources.
  • Supported and counseled clients with drug and alcohol addiction.
  • Conducted individual and group therapy sessions for outpatient clients.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Organized treatment projects that focused on problem solving skills and creative thinking.
  • Conducted chemical dependency program orientation sessions
  • Worked closely with drug court staff in designing treatment plans specific to client needs.
  • Identified treatment goals based on individual diagnosis and history.
  • Maintained thorough clinical treatment notes.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Utilized Procentive to compile data gathered from various sources.
  • Created agendas and communication materials for team meetings.
Nicollet County Human Services - Social Worker/LADCS
City, STATE, 05/2016 - 07/2019
  • Coordinated support services and optimized communication between healthcare workers and patients.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Reviewed and recorded progress of patients.
  • Coordinated resources from diverse providers for intervention plans.
  • Reviewed effectiveness of treatment for individual and family situations.
  • Collaborated with various healthcare providers to facilitate delivery of services.
  • Documented plans, findings and results and submitted to employers and insurance carriers.
  • Optimized program resource utilization to prevent unnecessary hospital admissions.
  • Collaborated with different disciplines to provide cohesive care to patients.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Coordinated between various entities to manage cases.
  • Promptly responded to requests for information while maintaining security.
MRCI - Individual Placements and Supports Director
City, STATE, 08/2014 - 05/2016
  • Tested individuals for job aptitudes, personality traits and drug use.
  • Taught workshops on building resumes, completing applications and searching for jobs.
  • Completed initial assessments and provided counseling sessions to cover all aspects of client history, situation and skills.
  • Trained and supported newer staff in regards to performance, compliance and procedures.
  • Worked with individuals to complete application documents for relevant vocations.
  • Supported patients by identifying and addressing mental health challenges.
  • Educated patients, families, and caregivers on diagnosis, treatment, and disease management, equipping them with tools to achieve and maintain optimal psychiatric and mental health.
  • Verified appropriate clinical information is communicated when patients are referred to specialists.
  • Assisted in the development of a Vocational program.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Reviewed completed work to verify consistency, quality and conformance to creative plans.
  • Managed tasks to reach community census goals through outreach, inside sales, lead generation and lead conversion.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Maintained compliance with company policies, objectives and communication goals.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.

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83Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job

Resume Overview

School Attended
  • Minnesota State University - Mankato
Job Titles Held:
  • Admissions Coordinator, Case Manager, Assessor
  • Social Worker/LADCS
  • Individual Placements and Supports Director
Degrees
  • Bachelor of Science

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