Admissions Coordinator Resume Example
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ADMISSIONS COORDINATOR
Professional Summary
Healthcare Administrator with proven ability to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Work History
Care Initiatives - Admissions CoordinatorOsceola , IA05/2009 - Current
- Direct interaction with Case Managers, Physicians, potential rehab clients to facilitate the identification, assessment, and transfer of patients into the rehab program
- Completion of preliminary paperwork, insurance verification, insurance authorization for incoming patients
- Continuous engagement education for all staff on admission criteria for Medicare compliance
- Chairperson of Rehab CQI committee for three years with a focus on identifying and implementing initiatives to enhance the quality of rehab services while maintaining Centers for Medicare and Medicaid Services (CMS) compliance
- Initiation and cultivation of long term relationships by reviewing customer surveys to prioritize areas of improvement in the rehab setting
- Continuous oversight of data collection for Inpatient Rehabilitation Facility Patient Assessment (IRF-PAI), including ensuring the presence of supporting documentation, correct ICD 10 coding , and assistance with timely submissions to CMS
- Increased ADC of >90% while maintaining patient acuity
- Market rehab program by providing informational brochures, answering phone, email..etc., conducting tours
- Consistently maintained CMS compliant statistics over years of >70%
Captioncall Llc - Team Lead SupervisorSpringfield , IL03/2008 - 04/2009
- Managed daily activities of data analysis team consisting of 12-15 nurses and coders
- Prepared work schedules and assigned duties for data abstraction of high volumes of medical records to ensure correct and appropriate code assignments using International Classification of Diseases (ICD 9) and Current Procedural Terminology(CPT) coding
- Achieved high morale and retention through effective communication, prompt problem identification and resolution, proactive supervisory practices, and facilitation of a proactive work environment
- Interpretation and communication of new or revised policies for staff
- Completed quality, accuracy, and inter-rater reliability testing with a goal of 100% accuracy
- Review and interpretation of medical terminology thorough knowledge of anatomy and physiology
- Coding of diseases and procedures using ICD 9 and CPT
Quince Nursing And Rehabilitation Center, Llc - Charge Licensed Practical NurseMemphis , TN04/1998 - 03/2008
- Defined patient advocacy objectives for patients and caregivers through collaboration with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health
- Educated patients and caregivers of various available external resources to support wound management, disease management and medication administration
- Oversaw daily rounds to assess patient conditions and distribute medications to patients
- Analyzed patient assessments and laboratory data to bring any issues to physicians attention
- Promoted patient independence by teaching self-care skills and explaining conditions and medication management
- Updated medical records with services provided, health conditions and treatment response
- Worked with patients obstetric and gynecology patients for needs assessments and determination of best options for care
- Implemented quality patient care techniques aligned with safety, health and organizational regulations/protocols
Baylor College Of Medicine - Nurse Care ManagerSan Antonio , TX06/2007 - 11/2007
- Facilitated assessment of individual physiological, psychological, financial, cultural, and family situations with coordinated social services to address individual and family needs
- Created customized care plans for patients
- Adhered to HIPPA when discussing patient medical status with outside entities
- Offered patients information on various immunizations including flu, DTaP, and HPV
- Assessed healthcare needs and monitored effectiveness of care plan progress to achieve desired outcomes
- Coordinated referrals to specialists, ancillary testing,
Skills
- Management
- Medical Admissions Process Knowledge
- MS Office
- Problem resolution
- Data Analysis/Quality Improvement
- Policies And Procedures
- Medial terminology/education
- Operational improvement
- Problem resolution
- Excellent Interpersonal Communication
- Patient Care Activities
- Managed Care
- Referral Management
- Telephone Etiquette
- HIPAA Compliance/Regulations
- Scheduling
Education
Colorado Technical UniversityCity, StateBachelor of Science: Healthcare Administration
St. Augustine Technical CenterCityCertificate: Licensed Practical Nursing
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Resume Overview
School Attended
- Colorado Technical University
- St. Augustine Technical Center
Job Titles Held:
- Admissions Coordinator
- Team Lead Supervisor
- Charge Licensed Practical Nurse
- Nurse Care Manager
Degrees
- Bachelor of Science : Healthcare Administration
Certificate : Licensed Practical Nursing
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