Call center and administrative representative versed in a high volume call setting while able to multitask to complete basic functions and day to day operations appointed by management or direct facility manager. Can adapt to changes needed or implemented by management for change or profitable purposes while continuing to ensure a the quality is not affected. Well versed in microsoft office applications as well as using toggle method to work with a number of applications with 2-3 computer screens daily. Highly trained and experience in providing great customer service to tend to the needs and request of each and every customer while maintaining the ability to upkeep with a high fast paced environment.
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