Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Goal-oriented Admissions Coordinator with hands-on experience handling pre-admissions interviews, tours and screenings. In-depth knowledge of administrative and legal handlings. Deadline-driven and ambitious with great technical expertise.

  • Cultural aweness
  • Process management
  • Client relations
  • Consultation and advisory
  • Experience in medical admissions
  • Administrative support
  • Hospitable and friendly
12/2018 to 03/2020 Admissions Coordinator Consulate Health Care | Hudson, FL,
  • Completed secretarial tasks such as faxing, bookkeeping and accurate document filing.
  • Helped residents with admissions process and adhered to state and federal laws.
  • Updated resident publications website with current content.
  • Updated resident medical spreadsheets as well as probation/parole records.
  • Maintained working relationships with probation/parole officers of each resident.
  • Scheduled mandatory counseling appointments for each resident.
  • Scheduled probation/parole visits as well as court dates for each resident.
  • Provided monthly progress reports for each resident to the assigned officer and courts.
  • Maintained relationships with caseworkers from different jails/detoxes to facilitate a transition for a prospective resident.
  • Maintained contact with prospective residents through phone calls and email.
  • Processed admissions applications.
  • Planeed and maintained relationships with different non-profit organizations in the community.
  • Planned professional development opportunities, including in-services, workshops and lectures.
  • Collaborated with medical and program directors to establish and execute policies and procedures for 108-bed residential facility.
  • Organized and participated in health fairs to raise awareness of organization's mission and services.
11/2017 to 12/2018 Catering Assistant Firehouse Subs | North Richland Hills, TX,
  • Developed weekly menu for 108-bed residential facility.
  • Completed opening, closing and shift change tasks.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Supported chefs in managing food preparation to achieve precise plating and presentation.
  • Utilized kitchen equipment according to manufacturer's instructions and company safety protocols.
  • Verified orders and assisted in loading and dropping off customers’ orders.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Worked with food service team members to handle every customer need and build brand loyalty.
  • Maintained cleanliness and organization of kitchen stations and storage areas.
  • Prepared dishes for catering events or during high-volume shifts.
  • Monitored and counted food stock and supplies to reorder on time.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
01/2013 to 01/2016 Counter Person/Delivery Driver Pete’s Pizza | City, STATE,
  • Greeted customers and offered immediate assistance to help locate and purchase desired menu items.
  • Resolved customer complaints and fostered customer retention and loyalty.
  • Adhered to food service sanitation guidelines and standards.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Delivered top quality customer service in professional manner while managing multiple tasks.
  • Recorded accurate customer orders utilizing company computer system.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed order transactions, including debit and cash operations.
  • Supported kitchen team in food preparation when needed.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Executed all daily tasks and assisted other team members when needed.
  • Provided exceptional service that reflected restaurant standards and core values.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
Education and Training
Expected in 05/2004 High School Diploma | Holy Cross High School, Flushing, NY GPA:

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Resume Overview

School Attended

  • Holy Cross High School

Job Titles Held:

  • Admissions Coordinator
  • Catering Assistant
  • Counter Person/Delivery Driver


  • High School Diploma

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