admissions coordinator resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Outgoing Admissions Coordinator with knowledge of HMO's, Medicaid and Medicare. Over 14 years of experience in the admissions coordination field. Friendly and hospitable with excellent written and verbal communication skills. Adept at providing facility tours, coordinating and executing the admissions process and coordinating marketing programs. Strong proficiency in customer service and public relations.

  • Supervision
  • Team management
  • Customer service
  • Rapport building
  • Admissions process knowledge
  • Computer literacy
  • Self-Motivated
  • Excellent Communication
  • Training and Development
  • Multitasking Abilities
  • Dependable and Responsible
  • Organization and Time Management
  • Well-versed in insurance
Work History
09/2020 to Current Admissions Coordinator Berkshire Healthcare | Northampton, MA,
  • Performed patient admission process based on federal and state laws for a 216 bed skilled nursing facility as well as affiliated assisted living facility
  • Completed preliminary paperwork for incoming residents
  • Confirmed all insurance benefits met standards of admissions as dictated by policy
  • Coordinated referrals through insurance and other medical specialists
  • Performed document filing and maintained financial records
  • Scheduled and conducted tours to increase occupancy
  • Coordinated admissions with families and staff to ensure a successful and pleasant experience
  • Monitored and assigned beds to efficiently meet the needs of the facility as well as the residents
  • Accurately completed data entry for all admissions
  • Maintained records and completed daily census
  • Received phone calls and in person inquiries regarding admission process
  • Oversaw room inspections to uphold quality expectations
  • Collected and reported data for monthly and annual reports
  • Implemented new ideas and policies to increase admissions
  • Continually improved day to day operations to streamline admissions, record keeping, and data entry
  • Communicated daily with other departments concerning pending admissions, discharges and pertinent information
11/2007 to 09/2020 Medical Billing Clerk Bethany Christian Services | Camarillo, CA,
  • Filed all Medicare, Medicaid, Hospice, Long Term Care Policies and Insurance claims
  • Entered all ancillary charges
  • Verified insurance eligibility and benefits
  • Completed and mailed monthly statements
  • Received and processed all payments including completing bank deposits
  • Ensured accuracy of all billing, payments, and posting to accounts
  • Screened all potential admissions to ensure a viable payment source
  • Actively participated in daily and weekly PPS/Rehab meetings
  • Examined all diagnosis codes for correctness and billing compliance
  • Collected past due balances
  • Processed refunds according to facility policy
  • Performed billing setups for new insurances
  • Maintained the Resident Trust Fund
  • Trained and managed billing assistant
  • Completed all billing and payments for assisted living facility
  • Generated financial reports detailing accounts receivable
  • Utilized talents and expertise to complete on-time and accurate monthly closing processes
  • Maintained excellent attendance record
  • Increased customer satisfaction by resolving issues
  • Drove operational improvements which resulted in savings and improved profit margins
08/1992 to 11/2007 Vice President of Sales Oceantech | Eden Prairie, MN,
  • Hired, supervised and trained employees on sales strategies to optimize performance
  • Managed 30-50 employees and performed Human Resource duties
  • Operated and maintained a computerized dialing system
  • Developed and integrated new products
  • Managed multiple divisions within the company such as customer service, sales, shipping and receiving, as well as the retail division
  • Sold products by developing relationships with a network of professionals
  • Increased profits through providing excellent customer service, following established guidelines and auditing sales reports
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements
  • Monitored sales team performance, analyzed sales data and reported information to the CEO
  • Managed and motivated sales team to increase revenue
  • Collaborated with upper management to implement continuous improvements and exceed team goals
  • Maintained up-to-date knowledge of competitor products and pricing in market served
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions
  • Marketed products to targeted audience at trade shows and events
Expected in No Degree | Business Shelton State Community College, Tuscaloosa, AL GPA:
Expected in 2012 Certified Professional Coder | Shelton State Community College, Tuscaloosa, AL GPA:
Expected in 05/1991 High School Diploma | Hillcrest High School, Duncanville, AL, GPA:
  • Received Advanced Diploma
  • Graduated in Top 5% of Class
  • Secretary of Honor Society
  • Member of Beta Club
  • Member of Mu Alpha Theta
  • Member of Better Business Society
  • Annual Staff Editor

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Shelton State Community College
  • Shelton State Community College
  • Hillcrest High School

Job Titles Held:

  • Admissions Coordinator
  • Medical Billing Clerk
  • Vice President of Sales


  • No Degree
  • Certified Professional Coder
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: