Outgoing Admissions Coordinator with knowledge of HMO's, Medicaid and Medicare. Over 14 years of experience in the admissions coordination field. Friendly and hospitable with excellent written and verbal communication skills. Adept at providing facility tours, coordinating and executing the admissions process and coordinating marketing programs. Strong proficiency in customer service and public relations.
Skills
Supervision
Team management
Customer service
Rapport building
Admissions process knowledge
Computer literacy
Self-Motivated
Excellent Communication
Training and Development
Multitasking Abilities
Dependable and Responsible
Organization and Time Management
Well-versed in insurance
Work History
Admissions Coordinator, 09/2020 - Current Berkshire Healthcare – Northampton, MA,
Performed patient admission process based on federal and state laws for a 216 bed skilled nursing facility as well as affiliated assisted living facility
Completed preliminary paperwork for incoming residents
Confirmed all insurance benefits met standards of admissions as dictated by policy
Coordinated referrals through insurance and other medical specialists
Performed document filing and maintained financial records
Scheduled and conducted tours to increase occupancy
Coordinated admissions with families and staff to ensure a successful and pleasant experience
Monitored and assigned beds to efficiently meet the needs of the facility as well as the residents
Accurately completed data entry for all admissions
Maintained records and completed daily census
Received phone calls and in person inquiries regarding admission process
Oversaw room inspections to uphold quality expectations
Collected and reported data for monthly and annual reports
Implemented new ideas and policies to increase admissions
Continually improved day to day operations to streamline admissions, record keeping, and data entry
Communicated daily with other departments concerning pending admissions, discharges and pertinent information
Medical Billing Clerk, 11/2007 - 09/2020 Bethany Christian Services – Camarillo, CA,
Filed all Medicare, Medicaid, Hospice, Long Term Care Policies and Insurance claims
Entered all ancillary charges
Verified insurance eligibility and benefits
Completed and mailed monthly statements
Received and processed all payments including completing bank deposits
Ensured accuracy of all billing, payments, and posting to accounts
Screened all potential admissions to ensure a viable payment source
Actively participated in daily and weekly PPS/Rehab meetings
Examined all diagnosis codes for correctness and billing compliance
Collected past due balances
Processed refunds according to facility policy
Performed billing setups for new insurances
Maintained the Resident Trust Fund
Trained and managed billing assistant
Completed all billing and payments for assisted living facility
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