Kind Admissions Coordinator with hands-on experience handling pre-admissions interviews and screenings. In-depth knowledge of administrative and insurance procedures. Deadline-driven and ambitious with great technical expertise.
Skills
Client relations
Process management
Cultural aweness
Consultation and advisory
Experience in medical admissions
Medical terminology proficiency
Understanding of insurance options
Hospitable and friendly
Planning and coordination
Administrative support
Team building
Communications
Organization
Relationship development
Problem resolution
Process improvement
Project organization
Customer service
Experience
Admissions Coordinator, 03/2017 to Current Signature Healthcare – Liberty, KY,
Helped patients with admissions process and adhered to state and federal laws.
Managed both inpatient and outpatient functions, including overseeing transfer needs and arranging acceptance and transport.
Completed secretarial tasks such as faxing, bookkeeping and accurate document filing.
Performed telephone triage with referring and accepting physicians.
Developed Coordinating Counci for staff support
Helped and responsible for staff work schedule
Advanced Clinical Nurse, 02/2004 to 03/2017 Maricopa Integrated Health System – Guadalupe, AZ,
Recognized and addressed patients' psychological and physical needs in addition to critical medical needs.
Assessed patients upon admission and throughout each shift to quickly spot and respond to life-threatening concerns.
Collaborated across disciplines to coordinate patient care actions such as transfers, referrals and discharges.
Oversaw LPN and CNA care delivery to protect patients and achieve optimum care standards.
Fostered continuity and quality of care based on best interest and well-being of patients.
Planned, implemented and evaluated patient care plans in line with assessments and available resources.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
Executed appropriate steps for patient treatment following careful review of physician medical regimen.
Monitored post-op vitals, set up PCA, fluids, reviewed post-op orders and assimilated patients to unit.
Observed strict safety measures, including checking medication dosages before administration to patients.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
Trained and mentored new RNs on best practices, hospital policies and standards of care.
Answered patient questions and provided take-home materials for further information.
Administered oral, IV and intra-muscular medications and monitored patient reactions.
Clinical Coordinator, 06/2000 to 06/2005 Novant Health – Gainesville, VA,
Managed patient flow and directed nurses and doctors to ensure medical assignments are completed on time.
Admitted patients to services and completed thorough clinical documentation.
Monitored proper clinical area appearance, sterilization and restocking by creating daily, weekly and monthly assistant tasks lists.
Improved research-based approaches through participation in research and evidence-based clinical audits.
Partnered with nurse manager to raise standards of practice by monitoring, analyzing and correcting staff performance.
Monitored quality assurance program to improve performance and maintain high standards of care.
Administered medications and various vaccines and performed in-office labs and tests.
Supervised team of pharmacy technicians, interns and support staff.
Solicited medical history information from patients to provide the best and most effective medical advice.
Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Communicated with patients with compassion while keeping medical information private.
Advanced Clinical Nurse, 06/1985 to 06/2000 Maricopa Integrated Health System – Phoenix, AZ,
Assessed patients, documented observations and reviewed patient charts to determine care needs.
Collaborated with doctors to plan post-treatment home care and prevent return hospitalization due to complications.
Treated patients with broad range of diagnoses ranging from sepsis, renal failure, diabetic ketoacidosis, pulmonary embolism, myocardial infarction, pneumonia, acute respiratory distress syndrome, congestive heart failure and chronic obstructive pulmonary disease.
Prioritized patient care assignments based on patient condition and delegated care to achieve optimal outcomes.
Collaborated with interdisciplinary healthcare professionals to create, implement and adapt individualized plans of care.
Instructed patients, families and caregivers on diagnoses, chronic disease management and medication self-management.
Managed all facets of telemetry, including PA catheters and arterials, vasoactive drug administration and titration, thrombolytic therapy, dysrhythmia interpretation and chest tube management.
Mentored new nurses on practices and procedures to drive patient outcome goals.
Stocked clinical workstations and procedure rooms with necessary supplies.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Handled all delegated tasks, including Charge Nurse duties and relief Assistant Nurse Manager duties.
Education and Training
Bachelor of Science: Nursing, Expected in 04/1984 Montana State University - Bozeman - Bozeman, MT GPA:
Activities and Honors
Nominations for Clinical Excellence Nurse of the Year
Awarded Clinical Excellence Nurse of the Year 1994
Awarded Clinical Excellence Nurse of the UH System 2005
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