Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. I am hardworking, dependable, easy to get along with, listen well, flexible, supportive but not care-taking and experienced in inpatient setting. I have been in recovery myself for fourteen years, working a healthy recovery program. I can understand the struggles the client are going threw. I am excited to learn new things with 4 years for working in the industry. I am dependable

  • Charting and other documentation
  • Crisis evaluation and intervention
  • Planning and coordination
  • Relationship development
  • First Aid/CPR
  • Team building
  • Communications
  • Safety and health standards
08/2018 to 06/2020
Admissions Assistant Cadia Healthcare Cape May Court House, NJ,
  • Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation.
  • Helped complete admissions packets and submitted paperwork to Admissions Supervisor for review and processing.
  • Kept Epic updated by accurately entering, updating and checking records.
  • Maintained professional, welcoming and orderly reception area to greet guests.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
  • Handled incoming calls and directed callers to appropriate department or employee.
04/2016 to 08/2018
Behavioral Health Technician Amita Health Plainfield, IL,
  • Developed and deepened relationships with fellow staff members to enhance team collaboration.
  • Maintained all client and employee areas in good working order and with adequate supplies.
  • Educated clients on important life skills, including housekeeping and food preparation.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Documented behavioral incidents thoroughly to keep accurate records.
  • Assisted with execution of client activities, support groups and field trips.
  • Scheduled Behavioral Technician staff on regular basis to ensure safety and licensing compliance for staff client ratio and in keeping with budgeted hours.
  • Enforces facility policies with authority to issue corrective action as needed.
  • Followed standard admissions procedures and documentation requirements for all client intakes.
  • Learned to recognize behaviors associated with substance abuse and recognize signs of being under influence of alcohol or drugs.
  • Completed daily client rounds and tracked client movements.
  • Communicated with patients regarding continuing care and medications and discussed treatment plans with family members and guardians.
  • Effectively managed daily charting for each patient.
  • Followed all safety protocols when administering subcutaneous and intramuscular injections.
  • Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
  • Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
  • Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
  • Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
  • Provided client assessments upon admission and discharge.
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
10/2013 to 04/2016
Patient Care Technician Memorial Health Sullivan, IL,
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Administrated medications to clients and documented.
03/1990 to 08/2013
Owner/Operator DayCare Nancy's Daycare City, STATE,
  • Owned and operated my daycare business for 23 years raising children to be positive and happy individuals.
  • Worked with parents to improve children behavioral and learning issues with proactive approaches.
  • Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Directed and executed daily operations and activities of in-home daycare center in order to provide age appropriate instruction and care for children.
  • Conferred with parents regarding facility activities, policies and enrollment procedures.
  • Recommended methods of modifying inappropriate behavior and encouraging learning experiences.
  • Reviewed and approved menu plans and food purchases.
Education and Training
Expected in 05/1988
Associate of Arts: Sales And Marketing Education
Ridgewater College - Willmar, MN
Expected in 05/1987
High School Diploma:
KMS High School - Kerkhoven, MN,

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Resume Overview

School Attended

  • Ridgewater College
  • KMS High School

Job Titles Held:

  • Admissions Assistant
  • Behavioral Health Technician
  • Patient Care Technician
  • Owner/Operator DayCare


  • Associate of Arts
  • High School Diploma

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