admissions advisor resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

  • Interview Skills Instruction
  • Career Planning
  • Course Counseling
  • Job Search Instruction
  • Career Event Planning
  • Attention to Detail
  • Educational Problem Identification
  • Needs Determination
  • Critical Thinking
  • Problem-Solving
  • Service Oriented
  • Emotional Support
  • Follow Up Interviews
  • Relationship Development
  • Career Development Techniques Instruction
  • Staff Supervision
  • Decision Making
  • Administration Required Reporting
  • Enrollment Planning
Admissions Advisor, 05/2007 - Current
Medical Careers Institute Roanoke, VA,
  • Counseled potential Students in career goals, program selection, financing arrangements and enrollment process. Adhere to and regularly exceeded established performance goals and metrics.
  • Responded to incoming department phone calls and directed callers to appropriate team members based on need.
  • Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
  • Responded to requests for information about various Career Training enrollment process.
  • Interviewed clients to obtain information about employment history, educational background and career goals, identifying barriers to employment.
  • Received incoming calls from potential students and provided detailed information about institution.
  • Directed and participated in recruitment and enrollment activities.
Sales Assistant, 03/1999 - 05/2006
Euromoney Chicago, IL,
  • Helped customers find specific products, answered questions and offered product advice.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Identified customer needs by asking questions and advising on best solutions.
  • Replenished and arranged items to maintain appearance.
  • Listened to customer needs to identify and recommend best products and services.
  • Used computer system to retrieve customer information, part number inventory and status of purchase orders.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Engaged in sales-oriented discussions to determine customer pain points.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Answered incoming telephone calls to provide store, products and services information.
  • Accepted and completed cash, check and credit card payments.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Operated register, handled cash and processed credit card transactions.
  • Greeted and assisted customers to foster positive experiences.
  • Reset store displays for special events and seasonal merchandise changes.
Printing Pressman, 05/1996 - 01/1999
Amcor Plc Mundelein, IL,
  • Adhered to allocated budgets by collecting time projections and reporting changes during creative implementation.
  • Monitored team progress to complete projects within deadlines, including large print jobs and rush orders.
  • Verified ink specifications, inked presses, changed ink and adjusted ink flow.
  • Examined printed copy for correct ink density, position on paper and registration.
  • Jogged and stacked paper, delivering blank or partially printed stock to equipment.
  • Examined and produced specific job orders.
  • Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
  • Assisted clients in customizing design and layout of business and personal documents.
  • Met production schedules and throughput yield targets.
  • Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
  • Tracked and organized warehouse inventory and accepted and stocked paper and supplies for shipments.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Led flexographic printing press operations, including lamination and die cutting.
  • Set appropriate speeds, flows, colors, temperatures and positions for printing.
  • Maintained machines in good working order by cleaning, lubricating and adjusting.
  • Printed customized office documents such as envelopes, newsletters, business cards and programs.
Press Machine Operator, 02/1994 - 03/1996
Die Cutting Technologies City, STATE,
  • Installed, adjusted, dismantled, reassembled and removed parts and equipment such as rollers, dies, printing plates and blankets.
  • Cleaned and lubricated presses and components using oil, solvents and rags.
  • Inspected machines prior to starting and operation, verifying safe operating condition and performing lubrication and other preventive maintenance.
  • Cleaned machines between production operations and after shifts, using air hoses, chemical cleaners and pressure washers to prevent buildup and maintain good functioning condition.
  • Inspected printed products for clarity, color accuracy and conformance to provided specifications.
  • Reviewed manuals and work order drawings and specifications to determine desired shapes, dimensions and tolerance of product output, adjusting machine calibrations accordingly.
  • Monitored lights, gauges and general performance indicators to detect mechanical malfunctions and modify or cease operations accordingly, preventing damage and waste of materials.
  • Set up and operated progressive presses to produce materials to customer specifications.
  • Troubleshot press when product defects occurred and immediately remedied issues.
  • Used care in loading molds to keep materials properly positioned.
  • Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
  • Operated equipment at required speed to drive proper alignment and registration.
  • Unloaded processed materials from machines, inspecting product to verify compliance with specifications required for further processing and discarding or reprocessing defective output.
  • Used wrenches, ratchets and screwdrivers to adjust distance between rollers and pressing pressure, accounting for thickness and other relevant raw material properties.
  • Leveraged preventive maintenance techniques to maintain or adjust equipment.
  • Loaded raw materials into press machines, identifying proper materials and adjusting machine calibrations to achieve proper fit and prevent jams and other processing errors.
  • Promoted safety within department and followed protocols to maximize safety and prevent risk.
  • Removed printed materials from presses for transport to storage or finishing areas.
  • Verified dimensions of work piece and made adjustments if necessary.
Education and Training
High School Diploma: , Expected in 05/1989
Eastern Hills - Fort Worth, TX,
Status -
: Computer Technology, Expected in
ITT - ,
Status -
  • Consistently maintained high customer satisfaction ratings.
  • Recognized as Employee of the Year for outstanding performance and team contributions.
  • Peer to Peer Academic Student Sales Training - 2008-2009

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Resume Overview

School Attended

  • Eastern Hills
  • ITT

Job Titles Held:

  • Admissions Advisor
  • Sales Assistant
  • Printing Pressman
  • Press Machine Operator


  • High School Diploma

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