Admission Coordinator Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Organized professional with exceptional people skills, technical skills, detail oriented, very time conscience with completing task. Punctual and flexible with a can do attitude.
Skill Highlights
Certified Nursing Assistant, Customer Service, Premise Tracking Software, Care System, Form Works Software, HIPPA Compliance, Inventory Management, Clerical skills, Proficient in Microsoft Word, Power Path, PowerStation, Excel, PowerPoint, Outlook, Internet, Email, Word Processing, Typing, Multi-line phone, Faxing, Scanning, Xeroxing, 10-key, Data Entry
Professional Experience
Admission Coordinator, 04/2015 to 09/2015
Touchstone Communities Houston - West Houston, TX,
  • Interviewed and communicated with patient and family members to obtain accurate demographic and insurance information to input in patient management system
  • Ensured that the correct insurance plan codes are utilized for the billing process. Refrained from issuing new medical record numbers to patients with existing accounts and keeps errors to a minimal.
  • Explained the consent forms, obtained signatures on the forms, and responded to any questions in a non-judgmental manner.
  • Admitted and discharged patients into patient management system and reviewed all clinical and financial packets to determine completeness and account for all admissions,
  • Performed all discharges, transfers, programs changes in the software system by using insurance software systems to search for all patients in government sponsored insurance programs.
  • Handled inquiries, collected and processed documents, record and reports complications for all direct admissions, walk-Ins, and warrants and coordinated bed allocation and cancellations between HCPI, Probate Courts, and MHMRA.
Patient Services Coordinator, 02/2014 to 2015
Hennepin County Medical Center Brooklyn Park, MN,
  • Scheduled patient visits, physician appointments, diagnostic tests, procedures, treatments, admissions and surgery admissions for patients.
  • Reviewed and reconciled patient charged documents entered technical charges and collected and reconciled cash payments as needed.
  • Prepared and maintained appointment templates and/or patient records electronically and/or manually as directed. Updated relevant patient information in order to maintain an accurate patient record.
  • Communicated pertinent information regarding appointments, scheduling, and necessary preparations to patients, families, physicians, team members, and other patient care areas (in person, via mail, by phone, online applications, or secure messaging) transcribed and coordinated physician orders.
Nursing Assistant, 06/2012 to 02/2014
Owensboro Medical Health System Powderly, KY,
  • Covered front desk, answered phones, transferred calls and arrived patients. Provided customer service to patients by answering questions prior to medical procedure.
  • Generated patient packets and including patient labeling for all areas. Data entry of labs for RN and EKGs in CARE. Prepared adult and pediatric patient rooms for procedures, which included IV setup using aseptic technique and glucose stick for diabetic patients.
  • Communicated procedures and instructions, to patients, of the risk of the use of Propofol. Completed patient's vital signs and obtain any other information needed before procedure. Responsible for disconnecting patients after their procedure is completed by removing IV line and bandaging from patient's stick site.
  • Maintained a constant line of communication with the entire care team of anesthesiologist and nurses, about where non-OR section stands about cancellations, additions, and completed patients.
  • Ensured all Center Visit Records are completed by the providers and submitted for billing.
Senior Clerk, 04/2010 to 06/2012
University Of Florida Health Yulee, FL,
  • Answered and transferred calls. Accurately verified coding and entered data entry into the Power Path and performed routine clerical functions which included filing of patient glass slides and cell blocks in numerical order.
  • Organized cytology reports in numerical order by accession numbers, and distributed mail. Mailed pathology reports to referring physicians.
  • Reviewed case diagnosis for Cytology section for slides to archived and scanned medical records and login outside cases from other hospitals into Powerpath.
  • Retrieved immunos and cell blocks off the dumbwaiter and login and distributed to cytopathology doctors. Entered GYN and urine specimens for lab processing. Transported specimens, chemicals, reports, slides, medical records, and supplies from the cytology lab, pathology lab and deliver to multiple doctors throughout the institution.
Customer Service Representative, 06/2008 to 01/2009
Centene Corporation Alexis, NC,
  • Utilize Windows based computer applications, intranet based applications and ledger based billing systems. Processed customer inquires provided exceptional customer service and technical support for Dish Network customers by troubleshooting hardware and software issues.
  • Assisted customers with billing by processing payments via credit card on current, disconnected and non-payment accounts.
  • Provided excellent customer service, One-Call Resolution, by receiving 50 to 100 incoming calls on a daily basis.
  • Accurately responded to questions and assisted customers with setting up new service, scheduled installation, and service calls. Maintained performance standards in regards to productivity, quality assurance scores, attendance, sales,.
Data Entry Operator, 03/2006 to 04/2008
Texas Health & Human Services Commission Hillsboro, TX,
  • Provided data entry for clients of major businesses, which include processing life, health annuities, pensions, property, casualty and reinsurance.
  • Data entering documents into Form Works system.
  • Maintained 99.5 percent keying accuracy as measured by the FormWorks Standard Quality Assurance application each month.
  • Complied with HIPAA, PHI, and SunGard global corporate compliance regulations.
Education and Training
: Business Administration, Expected in May-1992
Miles College - Fairfield, AL
Business Administration 35 plus credit hours
Certified Nursing Assistant: , Expected in May 2017
State of Florida Department of Health - ,

Certification - American Heart Association BLS for Healthcare Providers (CPR and AED): , Expected in March 2017
RC Health Services - Pearland, TX

License # CNA 326039 Certified Nursing Assistant


Aseptic Technique, Billing Systems, Clerical, Computer Applications, Customer service, Data Entry, Email, Faxing, Filing, Medicare and Medicaid, Medical Terminology, Inventory Management, Typing, Excel, Outlook, PowerPoint, Windows, Microsoft Word, Nursing Assistant, Vital Signs, Patient care, Processing Payments, Coding, Sales, Scanning, Patient Scheduling, Surgery Scheduling, Technical Support, Troubleshooting,

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School Attended
  • Miles College
  • State of Florida Department of Health
  • RC Health Services
Job Titles Held:
  • Admission Coordinator
  • Patient Services Coordinator
  • Nursing Assistant
  • Senior Clerk
  • Customer Service Representative
  • Data Entry Operator
  • Certified Nursing Assistant
  • Certification - American Heart Association BLS for Healthcare Providers (CPR and AED)