Adminstrative Manager Resume Example Widhson Hearing Aid Centers

ADMINSTRATIVE MANAGER

Professional Summary

Organized Healthcare Administrative Assistant with over ten years of experience also the ability to readily adapt to changing environments and demands. I have a foundation in patient record management, Experienced in billing and collection procedures. Coding terminology knowledge, Detail oriented, strong attention to detail, eager to learn and strives for perfection.

Skills

Medical office administration
Account management
Appointment scheduling
Medical Records Management
Medical billing and coding
Patient privacy
Accounts payable and receivable
Collection calls

Database management
HIPPA knowledge
Multi-line telephone systems
Professional telephone demeanor
Multitasking strengths
Organization skills
Customer-service oriented

Work History

Adminstrative Manager, 11/2005 to 12/2019
Widhson Hearing Aid Centers – Philadelphia/Rockledge, Pennsylvania

Oversaw sales forecasting,monthlysale goals and medical claimsreporting for all accounts
Verified Eligibility for each patient
Precisely completed appropriate claims paperwork, documentation and system entry
Correctly coded and billed hearing aid claims
Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
Professionally and courteously verified appointment times with patients
Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation
Diligently filed and followed up on third party claims
Ordered and distributed office supplies while adhering to a fixed office budget
Managed office supplies, vendors, organization and upkeep
Directed patients tonearest officeand routed deliveries and courier services
Prepared and shared account details, insurance coverage and funds
Devised tactics to grow customer base and boost sales
Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
Identified, researched and resolved billing variances to maintain system accuracy and currency
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
Managed and archived quality documentation and participated in internal and external quality audits
Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
Delivered expert clerical support by efficiently handling wide range of routine and special requirements
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving

Medical Billing Representative, 09/2017 to 01/2018
Bolder Healthcare Solutions – Hatboro, PA

Reviewed documentation for compliance with requirements and accuracy of information.
Improved collections by analyzing data and identifying areas of improvement.
Investigated and resolved payer inquiries and complaints in a timely and empathetic manner.
Focused on resolution of insurance processing errors and denials.
Processed daily invoices and billed renewed invoices to clients.

Accounts Receivable Specialist, 10/2017 to 01/2018
ROI Healthcare Solutions – Hatboro, PA

Identified, researched and resolved billing variances to maintain system accuracy and currency
Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolvingissues
Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance
Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
Prepared and mailed invoices to customers, processed payments and documented account updates
Closely managed monthly reconciliation schedules of all assigned accounts
Reviewed accounts on monthly basis to assess aging and pursue collection of funds

Education

High School Diploma: 2005
Saint Hubert's - 7320 Torresdale Ave, Philadelphia, Pa 19136

Additional Information

I am a passionate person who works hard to make her presence worth while, if hired I am eager to work hard, continue to learn and do my best. Thank you for your consideration.

Resume Overview

Companies Worked For:

Widhson Hearing Aid Centers
Bolder Healthcare Solutions
ROI Healthcare Solutions

School Attended

Saint Hubert's

Job Titles Held:

Adminstrative Manager
Medical Billing Representative
Accounts Receivable Specialist

Degrees

High School Diploma : 2005

Adminstrative Manager Resume Example

Resume Score: 80%

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