Adminstrative Manager Resume Example
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ADMINSTRATIVE MANAGER
Professional Summary
Organized Healthcare Administrative Assistant with over ten years of experience also the ability to readily adapt to changing environments and demands. I have a foundation in patient record management, Experienced in billing and collection procedures. Coding terminology knowledge, Detail oriented, strong attention to detail, eager to learn and strives for perfection.
Skills
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Work History
Adminstrative Manager, 11/2005 to 12/2019
The University Of Oklahoma – Norman , OK
The University Of Oklahoma – Norman , OK
- Oversaw sales forecasting,monthlysale goals and medical claimsreporting for all accounts
- Verified Eligibility for each patient
- Precisely completed appropriate claims paperwork, documentation and system entry
- Correctly coded and billed hearing aid claims
- Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills and knowledge
- Professionally and courteously verified appointment times with patients
- Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation
- Diligently filed and followed up on third party claims
- Ordered and distributed office supplies while adhering to a fixed office budget
- Managed office supplies, vendors, organization and upkeep
- Directed patients tonearest officeand routed deliveries and courier services
- Prepared and shared account details, insurance coverage and funds
- Devised tactics to grow customer base and boost sales
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
- Possessed expert knowledge of competitive and third party products and translated knowledge into business strategy
- Managed and archived quality documentation and participated in internal and external quality audits
- Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
Medical Billing Representative, 09/2017 to 01/2018
Healthdrive Corporation – Stoughton , WI
Healthdrive Corporation – Stoughton , WI
- Reviewed documentation for compliance with requirements and accuracy of information.
- Improved collections by analyzing data and identifying areas of improvement.
- Investigated and resolved payer inquiries and complaints in a timely and empathetic manner.
- Focused on resolution of insurance processing errors and denials.
- Processed daily invoices and billed renewed invoices to clients.
Accounts Receivable Specialist, 10/2017 to 01/2018
American Fence Company – Johnston , IA
American Fence Company – Johnston , IA
- Identified, researched and resolved billing variances to maintain system accuracy and currency
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate
- Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
- Prepared and mailed invoices to customers, processed payments and documented account updates
- Closely managed monthly reconciliation schedules of all assigned accounts
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds
Education
High School Diploma: 2005
Saint Hubert's - City, State
Saint Hubert's - City, State
Additional Information
I am a passionate person who works hard to make her presence worth while, if hired I am eager to work hard, continue to learn and do my best. Thank you for your consideration.
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Resume Overview
School Attended
- Saint Hubert's
Job Titles Held:
- Adminstrative Manager
- Medical Billing Representative
- Accounts Receivable Specialist
Degrees
- High School Diploma : 2005
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