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Adminstrative Assistant Resume Example

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ADMINSTRATIVE ASSISTANT
Professional Summary
Accounting Clerk skilled in problem solving and maintaining accuracy. Possesses an insatiable drive to achieve and exceed goals.
 Accounts Payable Clerk committed to accurate payment tracking across all company departments.
Office Manager highly skilled at managing complex schedules, budgeting and travel arrangements.
Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and QuickBooks software.
Store Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to retail success.
Skills
  • Expertise in invoice and payment transactions
  • Account reconciliation
  • Accounts payable specialist
  • Invoice coding familiarity
  • Intuit QuickBooks specialist
  • Exceptional organization
  • Advanced computer proficiency (both PC and Mac)
  • Strong in MS Access and Excel
  • Superior attention to detail
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
  • Excellent planner and coordinator

  • Medical billing
  • HIPAA compliance
  • Multi-line phone proficiency
  • Invoice processing
  • Payroll
  • Accounting familiarity
  • Compensation and benefits
  • Team building
  • Appointment setting
  • Pleasant demeanor
  • Social media knowledge
  • Human resource laws knowledge
  • Works well under pressure
Work History
Adminstrative AssistantJan 2008 - Current
NOLAND COMPANYClarksville, TN
  • Inventory -Freight Receiving/Sending -Accounts Receivable/Payable -Multi-line Phone System -Warranties/Credits/Debits.
  • Posted receipts to appropriate general ledger accounts.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Screened all visitors and directed them to the correct employee or office.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
CollectionsJan 2008 - Nov 2008
Credit Bureau SystemsClarksville, TN
  • Medical Collections *Utility Collections *Min monthly collections
  • Monitored payments due from clients and promptly contacted clients with past due payments.
Accounts ReceivableJan 2007 - Jan 2008
Temp ServicesCleveland, OH
  • Ken-Mac Metals *Accounts Receivable-Credit Specialist -
  • University Hospital *Insurance collection/team leader
  •  -Dealer Tire, LLC *accounts Receivable Clerk/ Freight claims specialist.
Office ManagerJan 2003 - Jan 2007
Anesthesia Billing Services/ PLLCClarksville, TN
  • Coding & Billing for anesthesia services -Accounts Payable/ Accounts Receivable -Contracting & Credentialing service for over 30 doctors and CRNA's (Certified Registered Nurse Anesthetist) -Negotiated contracts with insurance companies -Responsible for office personnel, all aspects -Controlled expenses and improved profit margins -Control insurance write offs/bad debt & third party collections -Responsible for over seven million dollars net deposits yearly -Scheduling of epidural injections for two facilities -End of month closing/balancing -Posting of all insurance and patient payments -Prepare doctors monthly call schedule for local hospital -Keep Doctor and CRNA attendance for monthly payroll -Set up meetings with vendors for Doctors and CRNA's -Keep license renewals and CME points up to date for Credentialing for new facilities and current -QuickBooks, Microsoft Office, Work, Excel, Publisher, Billing Scheduling software as well as people finder software.
Administrative AssistantJan 2001 - Jan 2003
Clarksville Surgery CenterClarksville, TN
  • Scheduling surgeries, injections -Initial coding, prior to surgery -Responsible for all patient accounts, verification of benefits -Prepare new or pull existing patient charts and update daily -Send all primary and secondary insurance claims -Collections follow-up with insurance companies -Prepare all daily, weekly and monthly charts for cases scheduled -prepared all individual surgeons case counts monthly -Collection of insurance, patient co-pay and existing balances, as Well as make daily deposits -Multi-line phone system.
Administrative AssistantJan 2000 - Jan 2001
Retina-Vitreous Associates, P.CNashville, TN
  • Scheduling appointments
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Maintained accurate records of patient care, condition, progress and concerns.
Store ManagerJan 1991 - Jan 2000
Coach House Gifts/ General NoveltyNashville, TN
  • Responsible for personnel (20-40 staff)
  • Merchandising and display specialist
  • Focus on customer service and satisfaction -Achieved many goals
  •  commended company wide for super sales And superior displays/ merchandising.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Scheduled and led weekly store meetings for all employees.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Organized store merchandise racks by size, style and color.
  • Led merchandise selection, pricing, planning and marketing.
  • Created visual marketing and styled window displays.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
  • Completed stock orders and managed inventory levels.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Traveled to the market, visited vendors and assisted buyers with merchandise selection.
Education
Medical Coding I Certification * Medical Coding II Certification: Medical Terminology 2005
Tennessee Technology CenterClarksville, TN
Business Management Courses: Business Management1991
Austin Peay State UniversityClarksville, TN
    Business Management
  • Online QuickBooks coursework
  • Accounting Clerk program
1 1988
NorthEast High SchoolClarksville, TN
Graduated with honors diploma
Skills
accounting, Accounts Payable, Accounts Receivable, benefits, Billing, charts, closing, contracts, Credit, clientele, customer service, filing, Focus, Insurance, Inventory, team leader, Mac, meetings, Merchandising, Excel, Microsoft Office, Office, Publisher, payroll, personnel, Phone System, profit, Coding, Coding II, Coding I, Purchasing, QuickBooks, Receiving, recruitment, retail, sales, Scheduling
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Resume Overview

Companies Worked For:

  • NOLAND COMPANY
  • Credit Bureau Systems
  • Temp Services
  • Anesthesia Billing Services/ PLLC
  • Clarksville Surgery Center
  • Retina-Vitreous Associates, P.C
  • Coach House Gifts/ General Novelty

School Attended

  • Tennessee Technology Center
  • Austin Peay State University
  • NorthEast High School

Job Titles Held:

  • Adminstrative Assistant
  • Collections
  • Accounts Receivable
  • Office Manager
  • Administrative Assistant
  • Store Manager

Degrees

  • Medical Coding I Certification * Medical Coding II Certification : Medical Terminology 2005
    Business Management Courses : Business Management 1991
    1 1988

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