Adminstrative Assistant resume example

After ten year tenure as a Correctional Officer, started working in the administrative department as Officer Services Assistant to The Chief Of Security

Maintain information concerning the Inmate Telephone system as the liaison between the offender, communication to the public.

Assistant To Personnel Manger, assisted with maintaining folder on Employee Grievances, by data system and maintain original copy in employees personnel folder that is secured. Assisted Records office staff with filing, logging, pull folders for transportation of inmates, transferring to another facility, state and local and receiving of inmates hade ot prepare materials for events.

• Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
• Created PowerPoint presentations for business development purposes.
• Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
• Organized weekly staff meetings and logged minutes for corporate records.
• Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
• Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
• Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
• Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
• Managed Microsoft, training working in the State Farm Training School five institutions employee training records folders databases converting complex data into easy-to-interpret data.
• Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
• Drafted professional memos, letters and marketing copy to support business objectives and growth.
• Handled client correspondence and tracked records with the personnel offices STFC and Academy For Staff Development offices for efficiency.
• Generated reports and typed letters in Microsoft Word and prepared presentations for Inmate Orientation using Microsoft Powerpoint for maximum impact and results.
• Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
• Maintained staff directory and company policy handbook for human resources department and maintained files for audits
• Scheduled office meetings and client appointments for team of forty professionals ranging from Warden, Assistant Warden, Cheif Of Security, Sergeant, Lieutenant, Captains and line staff.
• Sorted and distributed office mail and recorded incoming shipments for corporate records.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
• Arranged rapid office equipment repair and maintenance with vendors.
• Coached new employees on administrative procedures, company policies and performance standards.
• Executed record filing system to improve document organization and management.