Self-motivated professional Human Resources Assistant with 4 years of resourceful and focused administrative experience. Proficient in supporting HR personnel and posting employment vacancies. Skilled in maintaining employee records, processing payroll and resolving staff issues.
Skills
New hire orientation
Personnel records maintenance
Labor agreements
Affirmative Action compliance
Administrative skills
Problem resolution
Team building
Organization
Customer service
Communications
Administrative support
MS Office
First Aid/CPR
Education and Training
Life Solutions For HealthDecatur, GA, Expected in 01/2015 ā āCertificate :Phlebotomy - GPA:
Clayton State UniversityMorrow, GA, Expected in 10/2007 ā āCertificate:Medical Terminology - GPA:
Clayton State UniversityMorrow, GA, Expected in 10/2007 ā āCertificate:Anatomy - GPA:
Morrow High SchoolMorrow, GAExpected in 04/2004 ā āGED: - GPA:
Experience
Tower Health - Administrator Support 2/HRIS Administrator Hamburg, PA, 12/2018 - Current
Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
Supported office clerical functions using word processing and other software, email and office machines.
Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
Pulled and organized requested documentation.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
Supported office needs including taking messages, scanning documents and routing business correspondence.
Upper Chesapeake Health - Patient Care Assistant Havre De Grace, MD, 10/2012 - Current
Promoted patient comfort by quickly responding to calls and handling diverse needs.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
Supported unit efficiency by maintaining current and accurate clerical paperwork.
Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
Administered personal nursing assistance in pre- and post-operative situations.
Diminished process lags by assisting physicians on wound care, full body and focused assessments, abnormality reporting and treatments.
Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
Implemented creative activities to emotionally support patients throughout medical treatment.
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Supported youth and adolescents patients in coping with medical procedures and treatments.
Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
Used mobility devices and various types equipment to transport patients.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
Georgia Regional Hospital/ ATL - Health Services Technician City, STATE, 10/2016 - 12/2018
Kept watch on people with ongoing and serious health issues.
Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Contacted pharmacies to submit and refill patients' prescriptions.
Improved patient care and daily task efficiency resulting in smoother operations.
Assisted with technical treatments and entered information within patient records and charts.
Completed clinical documentation in accordance with agency guidelines.
Escorted patients to examination rooms and documented medical histories.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Sterilized medical instruments to streamline procedural use.
Kept facility stocked with necessary supplies, equipment and instruments.
Monitored patient stability by checking vital signs and weight.
Dembure Personal Care Homes - Patient Care Technician City, STATE, 03/2012 - 10/2016
Supported healthy patient skin with bedside baths, wound care and integrity checks.
Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Recorded observations and baseline measurements to maintain accurate medical records.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Monitored and charted fluid intake and output to stay current on patient conditions.
Assisted with patient admission, discharge and transfer to maximize facility efficiency.
Administered personal nursing assistance in pre- and post-operative situations.
Kept instruments and equipment clean and effectively sanitized.
Kept unit well-stocked and efficient with necessary medical supplies.
Assisted elderly patients with essential ambulatory care for transport to and from facility.
Responded promptly to patient call lights to provide physical and emotional support.
Improved patient care, safety and compliance by partnering with nurses.
Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
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