LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Self-motivated professional Human Resources Assistant with 4 years of resourceful and focused administrative experience. Proficient in supporting HR personnel and posting employment vacancies. Skilled in maintaining employee records, processing payroll and resolving staff issues.

Skills
  • New hire orientation
  • Personnel records maintenance
  • Labor agreements
  • Affirmative Action compliance
  • Administrative skills
  • Problem resolution
  • Team building
  • Organization
  • Customer service
  • Communications
  • Administrative support
  • MS Office
  • First Aid/CPR
Education and Training
Life Solutions For Health Decatur, GA, Expected in 01/2015 Certificate : Phlebotomy - GPA :
Clayton State University Morrow, GA, Expected in 10/2007 Certificate : Medical Terminology - GPA :
Clayton State University Morrow, GA, Expected in 10/2007 Certificate : Anatomy - GPA :
Morrow High School Morrow, GA Expected in 04/2004 GED : - GPA :
Experience
Tower Health - Administrator Support 2/HRIS Administrator
Hamburg, PA, 12/2018 - Current
  • Filed documents, delivered mail and performed bookkeeping to facilitate office operations of HR department.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Pulled and organized requested documentation.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Upper Chesapeake Health - Patient Care Assistant
Havre De Grace, MD, 10/2012 - Current
  • Promoted patient comfort by quickly responding to calls and handling diverse needs.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Communicated changes in patient conditions and other unit concerns to multidisciplinary team.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments.
  • Supported unit efficiency by maintaining current and accurate clerical paperwork.
  • Ambulated patients with appropriate assistive devices and in line with proper body mechanics.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Diminished process lags by assisting physicians on wound care, full body and focused assessments, abnormality reporting and treatments.
  • Conducted games and other activities to engage clients and provide mental stimulation and entertainment.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Used play, conversation, art and other forms of self-expression to prepare patients for everything from routine tests to complicated surgeries.
  • Implemented creative activities to emotionally support patients throughout medical treatment.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Supported youth and adolescents patients in coping with medical procedures and treatments.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs to aid physicians with patient care planning.
  • Used mobility devices and various types equipment to transport patients.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Provided care, comfort and emotional support to children and adolescents facing serious illnesses and medical procedures.
Georgia Regional Hospital/ ATL - Health Services Technician
City, STATE, 10/2016 - 12/2018
  • Kept watch on people with ongoing and serious health issues.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Improved patient care and daily task efficiency resulting in smoother operations.
  • Assisted with technical treatments and entered information within patient records and charts.
  • Completed clinical documentation in accordance with agency guidelines.
  • Escorted patients to examination rooms and documented medical histories.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Sterilized medical instruments to streamline procedural use.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Monitored patient stability by checking vital signs and weight.
Dembure Personal Care Homes - Patient Care Technician
City, STATE, 03/2012 - 10/2016
  • Supported healthy patient skin with bedside baths, wound care and integrity checks.
  • Collected biological specimens and packages for laboratory transport to complete diagnostic tests.
  • Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Recorded observations and baseline measurements to maintain accurate medical records.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Monitored and charted fluid intake and output to stay current on patient conditions.
  • Assisted with patient admission, discharge and transfer to maximize facility efficiency.
  • Administered personal nursing assistance in pre- and post-operative situations.
  • Kept instruments and equipment clean and effectively sanitized.
  • Kept unit well-stocked and efficient with necessary medical supplies.
  • Assisted elderly patients with essential ambulatory care for transport to and from facility.
  • Responded promptly to patient call lights to provide physical and emotional support.
  • Improved patient care, safety and compliance by partnering with nurses.
  • Safely transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.

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Resume Overview

School Attended

  • Life Solutions For Health
  • Clayton State University
  • Clayton State University
  • Morrow High School

Job Titles Held:

  • Administrator Support 2/HRIS Administrator
  • Patient Care Assistant
  • Health Services Technician
  • Patient Care Technician

Degrees

  • Certificate
  • Certificate
  • Certificate
  • GED

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