Systematic Administrative Assistant with over Number years of experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Astute Administrative Assistant with experience managing data and controlling recordkeeping. Expert at optimizing processes to improve data retrieval and storage procedures, reduce physical storage needs and maintain security of information. Skilled at researching and resolving discrepancies.
Accomplished Job Title with experience addressing various business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Diplomatic and professional when communicating with stellar time management and multitasking expertise.
Efficient Job Title with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work.
Detail-oriented Records Specialist adept at coordinating digital and physical records for Type purposes. Highly organized and hardworking with clear focus on maintaining efficient and accurate operations. Prepared to offer Number years of experience and take on challenging new role with Company.
Skills
Travel Administration
Transporting Files
Routing Mail
Program Files Maintenance
Organizing Mail
Faxing Paperwork
Document Conversion
Correspondence Handling
Advanced MS Office Suite Knowledge
Meeting minutes
Spreadsheet management
Office administration
Writing reports
Employee timesheet processing
Number WPM typing speed
Report analysis
Team Bonding
Medical bill auditing
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Internal communications
Supervising staff
Office management
Records management
Documentation and control
Mail distribution
Travel coordination
Database administration
Work History
03/2019 to 03/2020
Administrator. ReceptionElite Salon And Spa” – City, STATE,
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Monitored Job title's work calendar and scheduled appointments, meetings and travel.
Generated reports and typed letters in Software and prepared presentations in Software for maximum impact and results.
Processed invoices and expenses using Software to facilitate on-time payment.
Managed accounts payable and receivable for Type office grossing $Amount per year.
Maintained staff directory and company policy handbook for human resources department.
Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
Handled client correspondence and tracked records to foster office efficiency.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Maintained complex digital filing system for financial information.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Drafted professional memos, letters and marketing copy to support business objectives and growth.
03/2012 to 03/2019
Assistant.«Golden Motor” – City, STATE,
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Kept team efficient and on-task by maintaining well-stocked and organized supplies.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Assisted manager in all aspects of business operations.
Accomplished efficient Result by coordinating all support and boosting Job title productivity with timely assistance.
Managed travel arrangements for departmental executives.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Performed market analysis, assessing opportunities and collecting competitor intelligence.
Worked closely with coworkers to strategically plan for company growth.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
Developed and updated Software spreadsheets detailing Type and Type data to enhance operational decision-making with real-time information.
Authored clear and professional business documents, including Type, Type and Type.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Assisted in marketing efforts by identifying prospects and cold calling to induce sales.
Keyed all data into Software.
Scheduled assessments and forwarded completed paperwork to Type department.
Transferred and directed phone calls, guests and mail to correct staff members.
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Assessed sales opportunities, collected competitor information and performed detailed market analysis.
Fielded phone calls from clients when Job Title was unavailable and provided informative answers to questions.
Updated executives on changing business needs by thoroughly documenting internal and client meetings.
Attended to office operations and required paperwork.
Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
Managed and completed paperwork and overall office administration operations.
Designed insightful and attractive Type presentations.
Managed inventory, placed orders and handled payment for office supplies.
Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
Recorded expenses and maintained accounting records in Software.
Participated in strategic planning for company growth.
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
Greeted guests in with friendliness and professionalism.
03/2008 to 03/2012
Subscriber DepartmentDepartment Of Water Supply Of The City Of Minsk, R – City, STATE,
Trained staff on operating procedures and company services.
Followed-through on all critical inter-departmental escalations to increase customer retention rates.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Promptly responded to inquiries and requests from prospective customers.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Created and maintained detailed database to develop promotional sales.
Described and explained details about Product or Service options to inform customers and guide purchasing decisions.
Responded to customer requests for products, services and company information.
Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Increased efficiency and team productivity by promoting operational best practices.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Trained new personnel regarding company operations, policies and services.
Processed Number invoices each Timeframe and mailed documentation to clients.
Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
Met all customer call guidelines including service levels, handle time and productivity.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Handled over Number calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services.
Resolved associate, tool and service delivery issues revealed by statistical reports.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Expected in 05/2004
High School: School Number 1 - Republic Of Belarus . Smorgon Town, GPA:
Additional Information
Basic skills:
Competent speech, Knowledge of intermediate English. PC knowledge. Team management. Staff recruitment. Maintaining pages in social. Networks. Resilience to stress in any situation.
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